2Gether Insurance Reviews 

17,188
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 3,517 reviews, reviewers had a great experience with this company, expressing high satisfaction with their overall breakdown cover. Customers frequently praise the competitive pricing and find the online platform exceptionally straightforward and easy to use when buying policies. Consumers also appreciate the friendly staff and prompt assistance provided by the team when drivers experience trouble on the road. However, some people mentioned that renewal prices increased dramatically over time, making future policies much more expensive than initial purchases. Reviewers also noted occasional confusion regarding automated phone menu systems and experienced unexpected additional costs required for certain vehicle callouts.

What people talk about most

Price

Reviewers mention positive feedback about price, often highlighting very competitive and affordable rates for... See more

Service

People report ambiguous experiences with service, often praising the reasonable pricing and straightforward... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform for being easy to... See more

Value for money

Users describe positive interactions with value_for_money, consistently highlighting the great prices and... See more

Website

Consumers find website to be positive and note it is quick and easy to navigate and purchase. Reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The recovery guy came very quickly - much appreciated - and he was very helpful, knowledgeable and friendly. The confusing thing was the menu system when I called. Lots of options for if you've br... See more

Company replied

Rated 4 out of 5 stars

The company is offering a very good product at competitive prices. It has an easy purchasing process if fo e through s comparison site. Do not get caught up in trying to renew an expired product as th... See more

Company replied

Rated 4 out of 5 stars

I'm giving 2Gether Insurance a 4 Star rating because I have found it to be the best price and cover available when I was looking for breakdown cover. I have not given 5 stars, as I do not yet know wh... See more

Company replied

Rated 4 out of 5 stars

Very affordable and easy to buy. I would have liked to see more clearly presented information at the outset to show what you get for each of the various options.

Company replied


Company details

  1. Insurance Agency
  2. Insurance Broker

Information provided by various external sources

2Gether Insurance are one of the UK's largest independent specialist insurance brokers, covering anything from kit cars, to heavily modified 4x4's. The vast experience we have accumulated over the last 10 years puts us in a unique position to understand the needs of our clients.


Contact info

4.2

Great

TrustScore 4 out of 5

17K reviews

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4.2

All reviews

(17,188)

3,302 reviews in the last 12 months

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Rated 5 out of 5 stars

Would recommend

A very good price and have been with them for a few years now. When I contacted them recently I spoke to a very helpful person. Would recommend

28 July 2026
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for your review. We're pleased to hear you had a good experience and we appreciate you letting us know. We'll always do our best to be there when you need us. The 2Gether Insurance Team

Rated 1 out of 5 stars

Awful company

Awful company.

The customer service is run without any rules. You queue for lots of time and then they cut you off or people pick up and say hold on and put you back into the queue.

28 July 2026
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for your feedback. We're concerned to read your review and want to make sure the right people are made aware. Please contact us at customer.care@2gi.co.uk and we'll look into this further. The 2Gether Insurance Team

Rated 5 out of 5 stars

Very competitive prices

My wife has the same company for her breakdown cover and we are really pleased with it. So decided to use the same company for mine. Very competitive price through Money Supermarket. Would definitely recommend

28 July 2026
2Gether Insurance logo

Reply from 2Gether Insurance

We're glad to hear everything went well. Thank you for taking the time to share your experience - feedback like yours is really appreciated by our whole team. The 2Gether Insurance Team

Rated 1 out of 5 stars

Awe-full experience

Awe-full experience, very rude and patronizing. Repeatedly stated we would only be able to be towed 20miles and refused to get us home. Sent a small truck
To pick up a 3.5tonne tipper truck which obviously won't work, and would be very dangerous. I had to pay £670 to get towed in The end from a very reputable company who did send the correct vehicle amd towed us home.
This is a broker who sends random vehicles who are subcontracted amd with no consideration to the stranded motorist.

27 July 2026
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Reply from 2Gether Insurance

We're very concerned to read your review and would like to understand more. Please reach out to us directly at customer.care@2gi.co.uk and our team will follow up with you as a priority. The 2Gether Insurance Team

Rated 5 out of 5 stars

Great service

28 July 2026
2Gether Insurance logo

Reply from 2Gether Insurance

We're glad to hear everything went well. Thank you for taking the time to share your experience - feedback like yours is really appreciated by our whole team. The 2Gether Insurance Team

Rated 5 out of 5 stars

Easy to sort out

28 July 2026
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for your review and for your kind words. We're pleased to hear things went well and we look forward to continuing to look after you. The 2Gether Insurance Team

Rated 5 out of 5 stars

I was looking for breakdown cover and…

I was looking for breakdown cover and found 2Gether great value for money I got the cover I required and is far cheaper than other competitors for the same cover.

28 July 2026
2Gether Insurance logo

Reply from 2Gether Insurance

We're really glad to hear your experience with us was a good one. Thank you for taking the time to share your feedback - it means a great deal to the whole team. The 2Gether Insurance Team

Rated 1 out of 5 stars

Auto Renew - Like it or not!

When taking out my policy, I insisted I did NOT want "Auto Renew".
A month before my policy expired, I received an email saying it would auto renew! I replied the same day saying I did NOT want that. I also filled in a form on their website saying I did not want to renew...
They renewed the policy anyway - Four days before it became due - and charged me for it.
Cowboys! Choose any other provider even if it costs a few pennies more!

30 July 2026
Unprompted review
2Gether Insurance logo

Reply from 2Gether Insurance

We're sorry your experience has prompted this review and we'd like to find out more. Please contact us at customer.care@2gi.co.uk and a member of our team will follow up with you directly. The 2Gether Insurance Team

Rated 5 out of 5 stars
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for your review. It's great to hear your experience was a positive one and we really appreciate you taking the time to let us know. We hope to continue providing the same level of service. The 2Gether Insurance Team

Rated 5 out of 5 stars

Simple and easy to sign up with…

Simple and easy to sign up with 2Gether...:)GREAT price for breakdown cover, almost half what I was paying. :-)

27 July 2026
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Reply from 2Gether Insurance

Thank you so much for your kind review. We're pleased to hear things went well and we appreciate you sharing your experience with us. We'll always be here when you need us. The 2Gether Insurance Team

Rated 5 out of 5 stars

Excellent price

Excellent price, easy to navigate the site, simple and easy to complete questionnaire

27 July 2026
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for taking the time to leave a review. We're really pleased to hear you had a positive experience and we'll be sure to pass your kind words on to the team. We look forward to continuing to look after you. The 2Gether Insurance Team

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff, no hassle, breakdown man very helpful, couldn’t believe how quick it was sorted , first time using breakdown very impressed with the service.

3 August 2026
2Gether Insurance logo

Reply from 2Gether Insurance

We're really glad to hear your experience with us was a good one. Thank you for taking the time to share your feedback - it means a great deal to the whole team. The 2Gether Insurance Team

Rated 5 out of 5 stars
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for taking the time to leave a review. We're really pleased to hear you had a positive experience and we'll be sure to pass your kind words on to the team. We look forward to continuing to look after you. The 2Gether Insurance Team

Rated 5 out of 5 stars

I found it straightforward to buy…

I found it straightforward to buy breakdown cover. I was pleased with the price and as it’s something that I hope not to have to use it’s good to know that it’s there should I need to use it.

3 August 2026
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Reply from 2Gether Insurance

Thank you for your review. We're really pleased things went well and we appreciate you sharing your experience. We hope to continue providing the same level of service. The 2Gether Insurance Team

Rated 5 out of 5 stars

Easy to navigate

Easy to navigate . They came up with the best price this year.

3 August 2026
2Gether Insurance logo

Reply from 2Gether Insurance

We're glad to hear everything went well. Thank you for taking the time to share your experience - feedback like yours is really appreciated by our whole team. The 2Gether Insurance Team

Rated 5 out of 5 stars

Great customer service from Tyran S

Great customer service from Tyran S. Renewals Clerk.

4 August 2026
Unprompted review
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for your review. We're really pleased things went well and we appreciate you sharing your experience. We hope to continue providing the same level of service. The 2Gether Insurance Team

Rated 5 out of 5 stars

Competitive pricing

Competitive pricing. Easy to navigate website. Excellent coverage. Recommended

27 July 2026
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for taking the time to leave a review. We're really pleased to hear you had a positive experience and we'll be sure to pass your kind words on to the team. We look forward to continuing to look after you. The 2Gether Insurance Team

Rated 1 out of 5 stars

Do not use under any circumstances

Do not use under any circumstances. Their aim is to try to collect premiums and not come out to you. They tried to say my vehicle wasn’t insured when it fully showed insured on askmid after a cherished plate change. They were saying not on the system they are using. Refusing to talk to my insurance company. Just won’t come out. Now dealing with a solicitor to get the annual premium reimbursed.

28 December 2025
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Reply from 2Gether Insurance

Thank you for bringing this to our attention. We're concerned by your feedback and would like to hear more. Please contact our team at customer.care@2gi.co.uk and we'll ensure this is looked into. The 2Gether Insurance Team

Rated 1 out of 5 stars

DO NOT USE

DO NOT USE! Absolutely terrible. Came out to recover my car what wouldnt start, couldnt tell me what was wrong with it then got my dad to tow it up and down the road, then when that didnt work ( its an eco boost so wasnt going to) he said ok your dad can tow you to the garage! Then left! My car is still broken in the same place, luckily my dad was there as i was stranded with my son!! No help at all and has absolutely destroyed the engine in my car now.

3 August 2026
2Gether Insurance logo

Reply from 2Gether Insurance

We're very sorry to hear your experience fell short of expectations. We'd like to find out more so the right team can look into this. Please reach out to us at customer.care@2gi.co.uk at your earliest convenience. The 2Gether Insurance Team

Rated 5 out of 5 stars

I cant comment on the service yet as…

I cant comment on the service yet as luckily haven't had a breakdown.

To purchase this it was straight forward and has clear guidelines on numbers to call if you do have an issue.

The price was reasonable too.

2 August 2026
2Gether Insurance logo

Reply from 2Gether Insurance

We're glad to hear everything went well. Thank you for taking the time to share your experience - feedback like yours is really appreciated by our whole team. The 2Gether Insurance Team

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