2cholidays Reviews 

1,815
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 271 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent value and enjoyable holidays, highlighting the wide choice and quality of accommodations. The booking process is frequently described as easy, efficient, and straightforward for reservations and changes. Staff receive commendation for being exceptionally helpful, professional, and responsive in addressing queries and resolving issues. However, some customers noted concerns regarding accommodation condition, citing issues like dirty carpets, broken furniture, or a need for refurbishment. Others mentioned properties lacking essential items or requiring guests to bring their own basic supplies.

What people talk about most

Holidays

Users describe positive interactions with holidays, with many reviewers consistently praising the ease of... See more

Booking process

Consumers find the booking process to be positive, with many reviewers highlighting its ease and efficiency.... See more

Staff

Reviewers highlight positive aspects of staff, consistently describing them as friendly, helpful, and polite.... See more

Service

Reviewers mention positive feedback about service, consistently praising the excellent customer service and... See more

Facilities

Customers had ambiguous experiences with facilities, with many praising the cleanliness and equipment, noting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just back from a 3 night stay at Manor Park Hunstanton. We had a fantastic time and the accommodation was excellent. We have been coming back annually for about 6 years now and have never had any issu... See more

Company replied

Rated 5 out of 5 stars

As an owner we are very happy to let 2cholidays take the rental on its hassle free and Alex and Chris are both available to help us every step great managing skills so thank you very much

Rated 5 out of 5 stars

You can speak to a member of the team they know everything about each of their holiday homes They give a lot of information of how to operate domestic appliances etc I have used them lots of tim... See more

Company replied

Rated 5 out of 5 stars

To start with, easy booking system and any queries answered promptly. Well informed all the way to day of arrival, clear instructions on everything. The caravan was spotless, the position overlooking... See more

Company replied


Company details

  1. Holiday Accommodation Service

Written by the company

A small friendly lettings company renting a mixture of over 650 caravans, lodges cottages and chalets. We are a great team offering full support for our guests. As owners ourselves, we understand the difficulties and pressures that are involved. 2cHolidays provides a service where all the worry, pressure and time is dealt with on your behalf. We pride ourselves on offering an efficient, reliable and friendly service to our owners, along with a proactive marketing strategy to ensure we maximise your earning potential. We also provide owners with their own login to the booking calendar, which allows them complete access to book their own time in their property.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 84% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(1,815)

233 reviews in the last 12 months

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Rated 5 out of 5 stars

Just booked our third stay in Norfolk…

Just booked our third stay in Norfolk through 2cHolidays and all of the accommodation we have booked has been first class. Excellent communication and easy to book. Highly recommend.

6 March 2026
Unprompted review
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Reply from 2cholidays

Hi Sinead
Thank you so much for choosing to book your breaks with us and for continued support, it really means a lot!
We’re delighted to hear that you’ve enjoyed all of your stays and find the booking process and communication easy and smooth.
We truly appreciate your recommendation, and we look forward to welcoming you back again soon.
Kind regards,
2cHolidays

Rated 5 out of 5 stars

Iris 19

Iris 19
Excellent venue, for a 4 day chilled out few days 👌

12 March 2026
Unprompted review
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Reply from 2cholidays

Good Morning Andrew,

Thank you for taking the time to leave us a great review. We are so pleased that you enjoyed your stay. We look forward to welcoming you back again soon.

Kind Regards

2cHolidays Team

Rated 5 out of 5 stars

Alisha was most efficient

Alisha was most efficient, dealing with my booking promptly and going above and beyond. A pleasure to deal with. Highly recommended.

12 March 2026
Unprompted review
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Reply from 2cholidays

Good Morning Mike,

Thank you for taking the time to leave us a great review. We are so pleased that Alisha was able to assist with your booking.

We look forward to welcoming you back again soon.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

Most beautiful holiday home EVER

I have stayed in many chalets, holiday homes over the years but this one was the best ever. It was perfect , spacious, clean and was better than a home from home. It had everything you could possibly hope for including full size built in dishwasher and washing machine, full enclosed decking area and the kitchen and bathrooms were amazing

27 February 2026
Unprompted review
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Reply from 2cholidays

Good Afternoon Rob,

Thank you for taking the time to leave us a great review. We are so glad you enjoyed your stay at Manor Park. It really is a great property.

We look forward to welcoming you back again very soon.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

Really good team

Really good team , every time every moment ready to resolve everything
Thanks you Ross and Melissa

6 March 2026
Unprompted review
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Reply from 2cholidays

Hi Ion,

Thank you for taking the time to leave us a great review. We are so pleased that the team has always been on hand to assist you if needed. We will be sure to pass on your kind words to Ross and Melissa. We look forward to welcoming you back again soon.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

I have booked several holidays/mini…

I have booked several holidays/mini breaks with 2cHolidays as they offer a great range of accommodation at very reasonable prices. The option to go any day of the week and for short breaks (2 nights) offers great flexibility and their discount and loyalty schemes are a bonus!
Great customer service - always very efficient and helpful. Would highly recommend 2cHolidays!

20 February 2026
Unprompted review
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Reply from 2cholidays

Hi Sarah,

Thank you for taking the time to leave us a great review. We are so pleased that you enjoy booking with 2cHolidays. We look foreard to welcoming you back again soon.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

March 2026 just won a giveaway on their…

March 2026 just won a giveaway on their Facebook page which Is amazing. I called during opening times and Alisha was very helpful. Sent me the information, I chose my dates and got booked in right away. Great customer service. We are Really looking foward to our stay. Such a great thing to win. Thank you.

5 March 2026
Unprompted review
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Reply from 2cholidays

Good Afternoon,

Thank you for taking the time to leave us a fantastic review. Congratulations on winning our 78th Giveaway we just know you will have a great time.

We are so pleased to read that Alisha was able to get you booked in swiftly and got all the information out to you.

We look forward to you staying soon.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

California Cliffs

California Cliffs, Great Yarmouth. Nice caravan, clean and well maintained.Had everything we could need for a short break. Advertised as 6 berth but it would be very cramped if full., ideal for the 2 of us and our small dog. Close to the beach, nice pub just down the road. As it was February the rest of the park was closed and opens in March. The park looks clean and tidy but parking could be a nightmare as you can’t park on the grass by the caravan and there are very few parking areas. We were lucky that the pitch next to our caravan was vacant so we parked on the caravans hard standing.

14 February 2026
Unprompted review
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Reply from 2cholidays

Good Morning Colin,

Thank you for taking the time to leave us a fantastic review. We are so pleased that you both enjoyed your stay at California Cliffs. The beach is perfect for dog walks.

We do hope to welcome you back again soon.

Kind Rergards
2cHolidays Team

Rated 5 out of 5 stars

Kessingland Beach

Easy to book,kept up to date with emails.Beautiful caravan,2nd time we have used it.Contact number given in case of problems.Will definitely use again

24 January 2026
Unprompted review
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Reply from 2cholidays

Good Morning,

Thank you for taking the time to leave us a great review. We are so pleased to read that you found the booking process to be easy, We look forward to welcoming you back again soon.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with , no end of help , nothing to much trouble
Great friendly staff , I would highly recommend 2CHolidays
I would certainly book with them in the future
Many thanks to all the team .

30 January 2026
Unprompted review
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Reply from 2cholidays

Good Morning Janet,

Thank you for taking the time to leave us a great review. We are so pleased that you have found us to be a great company to deal with. We are also pleased to see that you would recommend us to family and friends. We look forward to you booking with us soon.

Kind Regards
2cHolidays Team

Rated 2 out of 5 stars

The staff at 2c were exceptionally…

The staff at 2c were exceptionally helpful with a few issues we encountered. So friendly and accessible. The caravan we stayed in however was very dirty. The lounge area carpet was covered in thick black dog hair mud stains on sofa and cushions. The bedroom and bathroom were spotlessly clean however. Fantastic location and amenities. Would definitely use the company again but would suggest thorough inspection of cleanliness

6 February 2026
Unprompted review
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Reply from 2cholidays

Good Morning Amanda,

Thank you for taking the time to leave us a review. We are pleased to read that our team were helpful when you needed them. We were sorry to hear that there were some issues on stay, We can see that the team offered to send the cleaning team back to the property, We appreciate you bringing this to our attention so it can be followed up.

We would love to welcome you back to another property again soon.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

Great experience

Easy booking, clear communication, I always book with them and any problems have always been quickly resolved. Had a beautiful long weekend at Azure Seas and can’t wait to return!

23 January 2026
Unprompted review
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Reply from 2cholidays

Good Morning Tracey,

Thank you for taking the time to leave us a greast review. We are so pleased that you had a great weekend at Azure Seas. We look forward to welcoming you back again soon.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

2c holidays

We’ve used 2C holidays on a few occasions. We book through Airbnb.
Their accommodation ads are always accurate, the accommodation has always been great- very clean, equipped with everything you’ll need (minus duvet covers and towels which you provide yourself).
Communication is also very good.
Absolutely perfect and will always be my go to company to book through as I know what I’m getting.

15 January 2026
Unprompted review
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Reply from 2cholidays

Good Afternoon,

Thank you for taking the time to leave us a great review. We are so pleased that you enjoy booking with 2cHolidays. We look forward to welcoming you back again soon.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

Very professional and helpful

The warm friendly greeting we got when we approached 2C holidays to put our caravan on their website for rental. To date things have been dealt with in a very professional manner by Chris and Alex and we are looking forward to building a strong relationship with them over time.

6 February 2026
Unprompted review
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Reply from 2cholidays

Good Afternoon Trisha,

Thank you for taking us a time to leave us a fantastic review. We are so pleased that Alex and Chris have been able to assist in getting your property open for rental.

We look forward to a successful season for you.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

I’ve been booking with 2C holidays for…

I’ve been booking with 2C holidays for my UK caravan trips for about 6 years now and I wouldn’t even consider using another company…
All the staff that I have dealt with have been, professional, polite, courteous, helpful and informative.
Keep up the good work 2C!

23 January 2026
Unprompted review
2cholidays logo

Reply from 2cholidays

Good Afternoon Mark,

Thank you for taking the time to leave us a fantastic review. We are so please to read that you enjoy booking with 2cHolidays. We will be sure to pass on your kind words to the team.

We look forward to you booking with us soon.

Kind Regards
2cHolidays Team

Rated 1 out of 5 stars

Complete lack of sympathy following my husbands death

I telephoned to cancel my holiday due to the very sudden death of my husband. I was obviously very upset and distressed but I wanted to cancel it to give them plenty (5 months) of time to be able to book the caravan out to someone else. I was told by the operator that I ‘would forfit any monies already paid and so no refunds would be given ’. I found this to be cold hearted and uncaring as I had just told them that my husband had died. I didn’t telephone them for this reason, I just wanted to give them the chance to advertise the caravan as available for those dates once again. I have been left extremely upset by the way I have been treated and the complete lack of care from 2c holidays is disgusting. We had booked many holidays with them before and so I would have liked to think that we were valuable customers. Obviously not, as all they were concerned about was telling me that I would not get a refund, due to my cancellation. I have also had to cancel another holiday with another operator (Newmans holidays) and their reaction was completely different. They instantly said that I would be refunded my money and the fact that they took the time to email me later to send their heartfelt condolences was amazing. Well done Newmans holidays, you are amazing. It’s just a shame that 2c holidays are cold hearted and unfriendly. In these circumstances I would have expected more from 2c holidays. I will not be booking with these again. What a complete disappointed in my time of sorrow.

29 January 2026
Unprompted review
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Reply from 2cholidays

Dear Alison,

I was deeply concerned to read your review, and I am truly sorry for the loss of your husband. Please accept my heartfelt condolences during what must be an incredibly difficult time.

My colleague was very upset to learn that anything said during your call may have caused you additional distress. We take customer care very seriously, and I have personally reviewed the audio of your call, and while I can only imagine how hard that conversation must have been for you, it did not reflect the depth of the pain you were no doubt feeling. Had this been the case, your call would have been escalated immediately to me or one of the other managers.

We understand that grief affects people in different ways, and we recognise how overwhelming practical matters can feel at such a time. Our approach in these situations is to be kind, respectful, and caring, while remaining neutral, with the intention of allowing guests to complete what they need to do in a single call, as we know each contact can be a painful reminder of loss.

Condolences were shared during your initial call, and I am genuinely sorry if you felt we were not sympathetic to your loss, or if this experience left you feeling upset, which we will reflect on.
With warmest wishes and deepest sympathy,

Sarah
2cHolidays

Rated 5 out of 5 stars

Have used 2c holidays for almost 6…

Have used 2c holidays for almost 6 years. I book between 10 and 15 caravans a year. I have never had an issue they didn't resolve quickly. I've had shower leaks, wrong passcode on caravan, no heating and i damaged a tv. I will continue to use and have one booked for week after next!

16 January 2026
Unprompted review
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Reply from 2cholidays

Good Monring John,

Thank you for taking the time to leave us a great review. We are so pleased that you enjoy booking with 2cHolidays. We never want anyone to run into issues but if they do we alwasy strive to rectify these quickly and efficently.

Dont forget to book your free loyalty stay when you have collected enough stamps. Looking forward to welcoming you again soon.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

I had a problem using the internet site…

I had a problem using the internet site so I rang them and a lovely man named will who was very helpful and sorted the booking out and now I have a holiday to look forward to so thanks will and the team

27 January 2026
Unprompted review
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Reply from 2cholidays

Good Morning Elizabeth,

Thank you for taking the time to leave us a great review. We are sorry to read that you had issues with our website however are glad to hear that Will was able to assist and sort the booiking for you.

We look forward to welcoming you soon and will pass your kind words onto Will and the team.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

Quite simply delightful

I have now used 2c on quite a few occasions. They are simply brilliant.

Everything from start to finish is so simple. Checking in is always an absolute breeze and the support while in your accommodation is excellent.

They are friendly in all messages and a delight to interact with.

Whenever I book on another platform (won’t say otherwise review will be removed) I now purposely look for 2c reservations.

I’m a typical middle age man who books very last minute, sometimes even same day. The system they use fills me with confidence and I am never let down by them or their team.

I can not wait to use again and again. Although their properties are so delightful trying to convince my wife we not need our own holiday home, is getting harder and harder. I guess if I do buy one I know where I’m coming to let it

Thanks you so much 2c family :-)

17 January 2026
Unprompted review
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Reply from 2cholidays

Good Morning Leigh

Thank you for taking the time to leave us a great review. We are so pleased that you enjoy tbooking with 2cHolidays. We are also pleased to read that you find the booking process simple and even look out for us on the various booking platforms.

We look forward to welcoming you back again soon.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

Excellent service always

Excellent service always, have booked 3 times using 2c holidays and everytime is Excellent, location always exactly as described and self checkin is so simple and convenient and all information needed is given clearly and plenty in advance. Highly recommend

11 January 2026
Unprompted review
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Reply from 2cholidays

Good Afternoon,

Thank you for taking the time to leave us a great review. We are so pleased that you enjoy booking with 2cHolidays. We are also pleased to see that you would recommend us to friends and family.

We look forward to you booking again soon.

Kind Regards
2cHolidays Team

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