Had the most perfect stay at pakefield, location is perfecf close to the beach and amenities. Booked with c2holidays, easy booking and all the information was given. The lovely caravan we stayed in... See more
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Review summary
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Reviews shaping this summary
You can speak to a member of the team they know everything about each of their holiday homes They give a lot of information of how to operate domestic appliances etc I have used them lots of tim... See more
Company replied
Just back from a 3 night stay at Manor Park Hunstanton. We had a fantastic time and the accommodation was excellent. We have been coming back annually for about 6 years now and have never had any issu... See more
Company replied
To start with, easy booking system and any queries answered promptly. Well informed all the way to day of arrival, clear instructions on everything. The caravan was spotless, the position overlooking... See more
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Company details
Written by the company
A small friendly lettings company renting a mixture of over 650 caravans, lodges cottages and chalets. We are a great team offering full support for our guests. As owners ourselves, we understand the difficulties and pressures that are involved. 2cHolidays provides a service where all the worry, pressure and time is dealt with on your behalf. We pride ourselves on offering an efficient, reliable and friendly service to our owners, along with a proactive marketing strategy to ensure we maximise your earning potential. We also provide owners with their own login to the booking calendar, which allows them complete access to book their own time in their property.
Contact info
Fitzroy House, Pe37 7qh , Great Yarmouth, United Kingdom
- 01362 470888
- info@2cholidays.co.uk
- 2cholidays.co.uk
4.7
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 88% of negative reviews
Typically replies within 48 hours
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Needed an extra suitcase for all the essentials
The situation of the caravan at Barmston Beach was brilliant with sea view. but we have never ever stayed in self catering accommodation where we have had to take all our own Bedding, toilet rolls, washing up liquid, dish cloth, tea towels and bin liners I find this absolutely disgusting. The cleanliness of the caravan was also dubious areas in the living room had not been hoovered and there was hair in the plug hole of the bath the caravan was very dated and not really up kept very well the decking was scary when you walked on it it was like it would collapse under you Not really worth the money we paid apart from the magnificent sea view it nothing else really going for it
27 June 2026
Unprompted review
Reply from 2cholidays
Hi Deborah
We're sorry to read that your stay did not meet your expectations, and that we were unable to accommodate your request to amend your booking prior to your arrival.
We would like to reassure future guests that each of our properties has its own listing, which clearly details what is and isn't included before booking, helping guests choose the accommodation that best suits their needs.
Please be assured that we take guest comments very seriously, and your feedback regarding the cleanliness and maintenance of the property has been shared with the relevant team for the appropriate follow up. Should any guest discover an issue on arrival or during their stay, we always encourage them to contact us directly so we can do our best to put things right wherever possible.
Kind regards, The 2cHolidays Team
Professional
Well we haven't had the van long and both Alex and Chris have been so helpful, guiding us through everything. Also a lady called Emma, everyone we have spoken to have helped, advised very professional and nothing is too much trouble.
29 June 2026
Unprompted review
Reply from 2cholidays
Hi Karen
Thank you for yourwonderful 5* review. We're delighted to hear that Alex, Chris and Emma have made your onboarding experience such a positive one.
We look forward to working with you and wish you every success with your holiday home.
Kind regards,
The 2cHolidays Team
⭐☆☆☆☆
⭐☆☆☆☆
This has been one of the least transparent booking experiences I have ever had.
The booking looks straightforward until you pay. Then, one by one, important conditions start appearing.
First, I was contacted after payment and asked for an additional pet fee. The listing only says “charges may apply” but doesn’t tell you the actual amount. I only discovered later that the exact fee was buried within the host profile rather than clearly displayed on the property listing.
Then I discovered that bed linen and towels are not included. Again, this information was not clearly displayed in the main property description or facilities section. Instead, it was hidden away in the host profile. The property photos show fully made beds, creating the impression that bedding is provided.
Finally, shortly before arrival, I received a list of items guests are expected to bring themselves, including bed linen, towels, tea towels, washing-up liquid, dishwasher tablets, toilet rolls and even spare bin bags
Whenever concerns were raised, responsibility seemed to be shifted elsewhere - Booking.com, the platform layout, cleaning contractors or third parties - rather than simply acknowledging that the customer experience could be much more transparent
The lack of transparency throughout the booking process left me with so little confidence that I ultimately chose to forfeit the money I had already paid for the booking rather than risk spending my weekend worrying about what other surprises might appear after arrival.
That should say everything about how this experience made me feel as a customer.
If you’re considering booking through 2cHolidays - don’t
Transparency should come before payment, not after it - I feel scammed
26 June 2026
Unprompted review
Reply from 2cholidays
Hi Alin,
We are sorry that our explanation regarding the limitations of Booking.com, and the areas that hosts can edit compared with those that are generated and controlled solely by Booking.com, has caused such distrust.
To be clear, we are committed to providing guests with transparent information and, if we had the ability to control how the listing is presented throughout the Booking.com booking journey, we absolutely would. However, the information is present and exactly where Booking.com has advised us to list it.
Following your feedback, we immediately reviewed the listing to ensure all was correct, which it was. The images show the bedding folded on the beds without bed linen fitted, and the listing also confirms what is and isn’t included in the booking, all before a booking is made.
It is not a case of shifting responsibility to Booking.com. Unfortunately, we simply have no control over how Booking.com chooses to present information on their website, or where it appears within the booking journey.
We are genuinely sorry that you lost confidence in your booking and chose not to continue with your stay. We will continue to work with Booking.com to improve the guest experience and, whenever additional functionality becomes available, we review our listings and implement improvements.
We appreciate your feedback and wish you all the best with your future travels.
Kind regards,
Sarah
I have used 2cholidays a few times now…
I have used 2cholidays a few times now and they have always been great. I needed to amend my booking this time and the process was easy and fast. The caravan was exactly as described, the WiFi was excellent and exactly what I needed. I loved that I could bring my dog too.
15 June 2026
Unprompted review
Reply from 2cholidays
Hi Amy
Thank you for your lovely 5* review and for choosing to stay with us again. We're delighted to hear that amending your booking was quick and easy.
It's wonderful to know you all enjoyed your stay. As one of our returning guests, don't forget use your £50 voucher code when booking your next getaway.
Kind regards,
The 2cHolidays Team
Absolutely love 2C holidays and travel…
Absolutely love 2C holidays and travel to the coast 2-3 times a year, caravans are always spotless and the images on the website are a true reflection of the caravan you’ve booked. There’s plenty of choice ranging from really cheap to more expensive and there’s always a discount of 15% or 30%. Came home 2 weeks ago and getting ready to book our next one!
8 June 2026
Unprompted review
Reply from 2cholidays
Hi Micaela
Thank you for your fantastic 5* review and for your continued support. We're delighted to hear you enjoy holidaying with us several times a year and that you've always found our holiday homes to be exactly as you should expect, clean and as advertised.
It's wonderful to know you're already planning your next trip and we look forward to helping you plan your next stay
Kind regards,
The 2cHolidays Team
Fantastic holiday company with a great…
Fantastic holiday company with a great range of caravans on a choice of parks. Their customer service is second to none and I'd highly recommend using them.
12 June 2026
Unprompted review
Reply from 2cholidays
Hi Alison,
Thank you for your wonderful review. We're delighted to hear you've enjoyed both the range of holiday homes we offer and the level of service our team provides. We'll be sure to share your lovely feedback with the team.
Your recommendation means a great deal to us, and we look forward to helping you plan your next getaway.
Kind regards,
The 2cHolidays Team
Good value for money
The caravan was basic but adequate. It was only a short walk to the beach, which was great. We had a lovely time. Thanks.
6 June 2026
Unprompted review
Reply from 2cholidays
Hi Carol
Thank you for your lovely review. We're pleased to hear you had a great stay and enjoyed the property's fantastic location.
We're delighted you had such a lovely time and hope to welcome you back again soon.
Kind regards,
The 2cHolidays Team
Great customer service
Not actually had our holiday yet, but want to give a shout out to Ruby in customer service. I stupidly booked the wrong dates and she has fixed it for us! Thank you Ruby, great service
25 June 2026
Unprompted review
Reply from 2cholidays
Hi Emma
Thank you for your lovely 5* review. We're delighted to hear that Ruby was able to resolve your booking so quickly and help amend your dates. We'll be sure to pass your kind comments on to her.
We look forward to welcoming you soon.
Kind regards,
The 2cHolidays Team
Had a lovely stay at a lodge in Carlton Meres
Had a lovely stay at a lodge in Carlton Meres last week
It was furnished really nicely in a fox theme
Communication was excellent and all the information we needed was available in the guest book
12 June 2026
Unprompted review
Reply from 2cholidays
Hi Gill,
Thank you for your lovely review. We're delighted to hear you enjoyed your stay and that the accommodation made such a positive impression.
It's also wonderful to read your kind feedback regarding the level of service and communication you received. We hope to welcome you back again in the future.
Kind regards,
The 2cHolidays Team
We have returned from a family break a…
We have returned from a family break a party of 20 and we all had an amazing time! The best house we have ever stayed in. We was a family ranging from ages 4-60 and the house honestly had everything for everyone, no one was ever bored!! Spoiltless on arrival and all essentials was provided even towels for the pool!!!
The welcome pack full of biscuits and little bottles of gin was a lovely surprise!!
Would
Recommend this house to anyone who has a socialable family and wants to have one amazing family holiday
We are going re book for next year!!!
5 June 2026
Unprompted review
Reply from 2cholidays
Hi Gemma
Thank you for your wonderful 5* review of Scotgate Cottage . We're delighted to hear that your family had such a memorable time together. The property is perfect for bringing everyone together, from the youngest to the oldest to have a memorable stay.
It's lovely to know that the little touches helped make your stay extra special, and we're especially pleased to hear you're already thinking about returning next year. Don't forget to check your emails for details of your returning guest discount, or contact our team who will be happy to help with rates for your next stay.
We look forward to welcoming you all back for another fantastic family gathering.
Kind regards,
The 2cHolidays Team
fabulous company
fabulous company. I have booked so many stays with 2C holidays, always professional and responsive to my messages, great value and will always remain a loyal customer to this local company :) i made a silly mistake last night and booked the wrong date for our next trip, spoke on the phone this morning and it was all sorted quickly and efficently. Thank you 2Cs holidays :)
17 June 2026
Unprompted review
Reply from 2cholidays
Hi Louisa
Thank you for your wonderful review and for your continued support over the years. It means so much to know that you've chosen to book so many holidays with us and that we've been able to provide the service and value you expect each time.
We're especially pleased we could quickly help resolve your booking error and get everything sorted for you.
Kind regards,
The 2cHolidays Team
You can speak to a member of the team…
You can speak to a member of the team they know everything about each of their holiday homes
They give a lot of information of how to operate domestic appliances etc
I have used them lots of times different parts of the uk
Whether it be a Park Dean Holiday Site they also have
Holiday Cottages they leave emergency numbers
Brilliant Company I will book with these again and they give you loyalty discounts
17 May 2026
Unprompted review
Reply from 2cholidays
Hi Janice
Thank you for your wonderful review and for your continued support over the years. It's fantastic to hear that you've enjoyed holidays with us in different locations and that our team has helped make the booking process easy and stress free each time.
We appreciate your kind words about the team and your loyalty. It's lovely to know you'll be booking with us again, and we look forward to helping you find your next perfect getaway.
Kind regards,
The 2cHolidays Team
Amazing stay
Had an amazing stay at California cliffs Lodge. Lots of space, great for a family. Washing machine was a bonus! Lovely site and in walking distance of the beach. Highly recommended!!
30 May 2026
Unprompted review
Reply from 2cholidays
Hi Amy
Thank you for your lovely review. We're delighted to hear you had such an enjoyable family break and were able to make the most of both the accommodation and the surrounding area.
We hope to welcome you back for another memorable stay soon.
Kind regards,
The 2cHolidays Team
Highly recommended
I've used 2cholidays many times over the last decade, booking holidays for me, friends and family. They offer plenty of choice to meet all needs at great prices.
On the single occasion we had an issue, they sent someone out within the hour to fix it before we'd even finished unpacking.
I can highly recommend and will be using them again for years to come I'm sure.
25 May 2026
Unprompted review
Reply from 2cholidays
Hi Paul
Thank you for your fantastic review and for choosing to holiday with us over the years. It means so much to know that you've trusted us with so many breaks for yourself, friends and family.
We're especially pleased to hear that whenever you've needed us, our team has been there to help. Thank you for your recommendation and continued support, we look forward to welcoming you back for many more holidays to come.
Kind regards,
The 2cHolidays Team
Fantastic service at 2cHolidays
We always use 2cholidays to book our annual caravan holiday. The service we received over the years has been excellent, they are always so helpful on the phone. The information received is always accurate and very thorough.
I spoke to Chloe this morning who was so lovely, unfortunately l had to make an amendment to my booking and she dealt with it easily and in a very professional manner and was so helpful.
Hoping to make another booking in September so will definitely be using 2cholidays again.
12 June 2026
Unprompted review
Reply from 2cholidays
Hi Jenny
Thank you for your wonderful review and for choosing to book with us year after year. It's lovely to know that our team continues to make the booking process easy and enjoyable for you.
We'll be sure to pass your kind words on to Chloe, who will be delighted to hear she was able to help. We look forward to helping you plan your next stay.
Kind regards,
The 2cHolidays Team
Lots of choices, great booking system and communication!
Used this company twice now for breaks away, I have been scammed before on Facebook for static caravan sites so love that these have lots of choices, peace of mind it’s not a scam, a good deposit system to pay right up to 6 weeks before your stay and good online booking system. Very prompt and up to date with emails and messages. Great company to use.
11 June 2026
Unprompted review
Reply from 2cholidays
Hi Sarah
Thank you for your fantastic review and for choosing to stay with us again. We're so pleased to hear that your experience gave you the confidence and peace of mind to book with us, especially after previous disappointments elsewhere.
We really appreciate your continued support and look forward to welcoming you back again in the future.
Kind regards,
The 2cHolidays Team
2cholidays have been really efficient…
2cholidays have been really efficient and prompt in replying to my questions.
They are always polite and informative on calls.
Would recommend the company as an owner and a guest.
1 May 2026
Unprompted review
Reply from 2cholidays
Hi Debbie
Thank you for your lovely review. It's wonderful to hear that you've had such positive experiences with us. Your recommendation means a great deal to us, and we look forward to continuing to work with you in the future.
Kind regards,
The 2cHolidays Team
Just got back from a 3 night stay at…
Just got back from a 3 night stay at Manor Park, Hunstanton. We stayed in caravan 173 Kensington and wow what a spacious , clean , awesome caravan this was. We will definitely be return to this one again. The caravan was equipped with everything and we had a brilliant night sleep in the beds. The outside space was fantastic with a great big patio and to the side a large grass area for the kids to play. This is our 3rd year back to Manor Park and it’s in such a great location.
22 May 2026
Unprompted review
Reply from 2cholidays
Hi Charlotte
Thank you for your wonderful review. It's fantastic to hear that this stay was another memorable one and that the accommodation was such a great fit for your family.
Don't forget to make use of your £50 voucher when planning your next 3 night stay.
Kind regards,
The 2cHolidays Team
Brilliant caravan at lees caravan park
Brilliant caravan at lees caravan park
Very clean and well maintained
25 May 2026
Unprompted review
Reply from 2cholidays
Hi Melanie
Thank you for your lovely review. We're delighted to hear you had such an enjoyable stay and that everything was just as it should be on arrival. We really appreciate your feedback and hope to welcome you back to Lee's Caravan Park again in the future.
Kind regards,
The 2cHolidays Team
Will
Will , you were amazing thank you very much helping with the holiday booking ! you made our weekend! I will call you next holiday time for sure
6 June 2026
Unprompted review
Reply from 2cholidays
Hi Zsofia
Thank you for your lovely review. We're delighted to hear that Will was able to help make your booking experience such a positive one. We'll be sure to pass your kind words on to him, he'll be thrilled to know he helped make your weekend. We look forward to helping you plan your next holiday when the time comes.
Kind regards,
The 2cHolidays Team
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