Avoid this company. Got charged €790 for a small scratch on a rental van. €600 of which was supposedly for repairs. The kicker? They admitted they won't even fix it until the van is retired from their... See more
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See what reviewers are saying
Easy and straight forward rental company. No scam. We rented a car last minute in Rovaniemi. Everything you need to know is in the rental agreement. What I read a lot in other comments is problems... See more
Excellent service from friendly and helpful folk! I was initially given a car which didn't have the satnav system working, this was annoying as I had deliberately ordered and paid for a late model veh... See more
Quite happy with 24rent.fi - I have used them three or four times, and I find you get what you pay for - a no-frills rental service with limited people-interaction, but the vehicles are typically qu... See more
Company details
Written by the company
Finnish digital car rental service, founded in 2011, with experience from over 600,000 reservations. The service operates in more than 35 cities across Finland, offering a wide range of vehicles—from passenger cars to vans and minibuses—available whenever needed, without the commitment of ownership. The service is fully app-based: customers can easily find nearby vehicles, make reservations, and access their car directly via mobile. This eliminates traditional rental friction such as queues, paperwork, and restricted opening hours. Built around simplicity, flexibility, and transparency. Pricing is clear, vehicles are conveniently located, and usage adapts to both short and longer needs—whether for daily errands, moving, or business use.
Contact info
Finland
- 0600555800
- 24rent.fi
3.5
Average
184 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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READ THIS BEFORE YOU RENT ON 24RENT.FI
READ THIS BEFORE YOU RENT ON 24RENT.FI
My experience:
I rented a truck for 3 hours on 24rent.fi and pay 55€.
First surprise:
10 minutes after completing the booking, I receive an email from 24rent.fi telling me to pay an additional 150€ caution.
If I don’t pay, I loose the 55€ because the booking cannot be cancelled. So I pay, I have no choice.
Second surprise:
A few hours later I unlock the truck, go check the trunk and discover that the floor is dirty with snow mud. Not a problem, I will cover the floor with cardboards to protect my furniture. And so I did.
I use the truck for 3 hours , move my furnitures, go to the gaz station and refill the tank.
And here is the mistake I make: I fold the cardboards, and leave them in the truck thinking « it will be very useful for the next customer. »
I lock the truck and leave.
Third surprise:
A few days later, I receive an email from 24rent customer service, saying that they will keep 50€ on my 150€ caution because a few cardboards have been left in the trunk and they had to remove them.
I reply that « I left the cardboards to help, the floor was dirty so I had to protect my furniture. 50€ for removing them is a lot, don’t you think it is unfair? »
They reply that « We had to remove the cardboards so we will to charge you 50€ »
Brief Summary:
You pay the rent, you are forced into paying a 150€ caution, and now they can charge you whatever they like.
End of the story, I lost 50€, they lost a customer.
No anger, just information. Hope it helps someone.
Here was my bad experience using 24rent.fi
13 March 2021
Unprompted review
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