Great that I can buy this oil 'in Ireland' so why does it ship from Germany? Seems I should just buy it directly from Germany and leave out the deception of being an Irish retailer when in fact it'... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No issue with 24mx. Ordered on 26/11 didn't arrive until 17/12. package was 10 days later than expected. I know it's a busy time of year but the delivery time was never adjusted r updated. Please forw... See more
Company replied
It would have been 5 stars if I got a sticker with the boots I ordered to put on the bike, other than that 5 stars fast delivery and good quality packaging
Company replied
Would give them 5/5 but they accept orders without having items in stock so delivery can be extremely late. If you're not waiting for the parts then they can't be beaten in price or quality.
Company replied
Company details
Written by the company
24MX is a company that strives to provide equipment and parts for the motocross, enduro, motorcycle, and pit bike community. We aim to provide a whole new level of experience when shopping as well as an unmatchable product range at incredible prices.
Welcome to 24MX
Written by the company
- Fast deliveries
- Every day, we ship orders throughout Europe. We always do our best to ensure that you receive your products as quickly as possible! Stocked items are delivered within 3 to 7 working days.
- Free shipping over €150*
- Orders over €150 are qualified for free shipping. (This does not include bulky products)
- 60-day return policy
- You can make a return within 60 days of your purchase, aslong as the item(s) are unused and still in original packaging.
Contact info
Ireland
- info@24mx.ie
- 24mx.ie
4.2
Great
1K reviews
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Wasted my time advertising parts you…
Wasted my time advertising parts you didn’t have , took payment and wasted 2 weeks of my time before informing me you couldn’t get the parts.
Will not use again
10 March 2025
Reply from 24MX Ireland
Hello,
We appreciate your recent purchase with us. We strive to maintain accurate stock levels and ensure our full range of products is correctly displayed on our website. However, for certain items, we rely on our suppliers and are unable to make immediate updates to their stock.
We truly apologise for any trouble this may have caused. Should you have any inquiries or issues, feel free to reach out to us.
Kind regards,
24MX
Quick delivery- as described - perfect
24 February 2025
Reply from 24MX Ireland
We're happy to hear that your delivery was quick and as expected! Thank you for your positive feedback; we appreciate it.
Top Quality product and service 👏
Top Quality product and service 👏. At a good price .Thanks.
25 February 2025
Reply from 24MX Ireland
We're happy to hear that you had a top-quality experience with our product and service at a good price. Thanks for your positive feedback!
Reply from 24MX Ireland
We're happy to hear that you received your order quickly and that it met your expectations. Thank you for your positive feedback!
Wrong Shirt
Everything arrived in the time it was supposed to.
The sizes were correct.
However they sent me the wrong shirt 🙈🤷🏻♂️
(They have got back to me since and tracked down the issue and are sending out the correct shirt.
Many thanks for their help.
Anyone can make a mistake, we’re all human 🤣👌)
13 February 2025
Reply from 24MX Ireland
Hello,
Thank you for your review and giving us the opportunity to correct our mistake. I have contacted you with instructions to open a claim so that we can find the source of the error and send you the correct shirt.
Apologies for the inconvenience caused by this.
Kind regards,
24MX
fantastic service
fantastic service. Product arrived within a week of ordering, and was well packaged.
11 February 2025
Reply from 24MX Ireland
We're happy to hear that you received your product quickly and well-packaged! Thank you for your positive feedback and for taking the time to share your experience.
Very good stuff
13 February 2025
Reply from 24MX Ireland
Thank you for your review! We’re glad to hear you’re happy with your purchase. We really appreciate your support and hope to see you again soon.
I can't give you five stars, otherwise you'd be proud, 😉
I can't give you five stars, otherwise you'd be proud.
12 February 2025
Reply from 24MX Ireland
Hi Renars,
Thank you for the amazing feedback!
Despite not having managed to receive a 5 star review from you this time, we are happy to see that our passion for motorbikes has made you a happy and loyal customer of 24MX.
We still will strive to improve our services and who knows? Maybe next time we will manage to receive that last extra star to make it a solid 5 star review.
See you on the road and always safe riding!
If there is anything we can do for you, simply let us know!
Have a great day!
24MX
Reply from 24MX Ireland
Thank you for your review! We’re delighted to hear you found our service fast and reliable. We appreciate your support and look forward to serving you again soon.
Reply from 24MX Ireland
Thank you for your review! We’re thrilled to hear everything went well and that you’re happy with your experience. We really appreciate your support and hope to serve you again soon.
Dodgey cancellation and returns process
I ordered something from them and then realised i had to wait for it to be delivered, i immediately cancelled my order. They dont make it easy to cancel. They sent me an email saying it was too late to cancel and sent me a link to their returns page. I have no doubt that process wont be easy either. So be careful what you purchase on this website.
22 February 2025
Unprompted review
Reply from 24MX Ireland
Hello,
We apologise for not being able to stop the cancellation of your order before it was shipped from our warehouse.
To facilitate the quickest delivery, our warehouse operates continuously, seven days a week, handling the packing and shipping of orders. If you reach out to us outside of business hours, like in the evenings or on weekends, your order may still be processed before we can respond to your message.
We recognise that this might lead to some inconvenience, so we suggest always verifying your order before finalising it.
Fortunately, cancelling your purchase with us is straightforward. You can return the order through our return portal once it arrives, or you can simply refuse the parcel when it is delivered. We will initiate the refund as soon as we receive the return.
Since we prioritise customer satisfaction and aim to deliver the best service, returning the order in this situation will not involve any charges.
Kind regards.
24MX
I orderd on the 29th of December I was…
I orderd on the 29th of December I was told my package would be here between the 10th and 14th of January and then I was told it will be here on the 8th so I stayed home the whole day waiting and no delivery it is now the 16th of January still no package I emailed 3 times and they are no help the tracking does not work it says being delivered right now and then when I check the actuall website it says still in Germany after 18 days of waiting I emailed 3 times and they weren’t giving me a date that I would receive my package
16 January 2025
Unprompted review
Reply from 24MX Ireland
Hello,
We understand your frustration with the delay in your package delivery. We sincerely apologise for the inconvenience and the lack of communication you experienced. We are committed to providing a smooth and reliable delivery experience for all our customers, and we are working to improve our communication and tracking processes.
Kind regards,
24MX
Item was missing on the box
Item was missing on the box. Side of the box was opened, maybe due to transit. But it should be packed well. Can't be bothered shopping there again!
10 December 2024
Reply from 24MX Ireland
Hello,
We understand your frustration with the missing item and the condition of the box. We strive to ensure that all orders are packaged securely and arrive in perfect condition. We'll take your feedback into consideration to improve our packaging process.
We're happy that you have contacted us and that we could replace the missing item.
Kind regards,
24MX
All items ordered 7 days ago were "in…
All items ordered 7 days ago were "in stock" according to website. When I look at the tracking now, it hasn't even been sent out yet because "Awaiting product from supplier". This is false advertising. Contacted support and they got back to me same day to say they will ship out all items that are in stock now and the 1 remaining one that is not in stock when they get receive it from their supplier.
10 January 2025
Unprompted review
Reply from 24MX Ireland
Hello,
We understand your frustration with the delay in your order. We appreciate you reaching out to our support team, and we're glad they were able to provide you with an update on the status of your order.
On the page of each article, under the price, you will find the preparation time (before sending) of the article. On the payment page, you will find the estimated delivery dates for the entire order. Some products that we sell are sold from our suppliers stock and will be shown as in stock with a preparation time longer than 24 hours.
Kind regards,
24MX
Reply from 24MX Ireland
Thank you for your review! We’re really happy to hear everything was spot on and that you’re satisfied with your experience. We appreciate your support!
Great product - MTB Helmet
Great product, efficient service, can't fault 24mx. Look forward to purchasing from you again.
12 December 2024
Reply from 24MX Ireland
We're happy to hear that you had a great experience with our product and service! We appreciate your positive feedback and look forward to serving you again.
Reply from 24MX Ireland
We're happy to hear that you are satisfied with the great quality of our product. Thank you for your positive feedback!
Everything was fine
Everything was fine, I am satisfied with the purchase, everything came in integrity.
6 December 2024
Reply from 24MX Ireland
We're happy to hear that you're satisfied with your purchase and that everything arrived in good condition. Thank you for your positive feedback!
Boots arrived, all good
Boots arrived well packaged. Great price for a great product. No issues.
4 December 2024
Reply from 24MX Ireland
We are happy to hear that the boots arrived well-packaged and that you are pleased with the product and price. Thank you for your positive feedback!
Jersey was slim fit and there was no…
Jersey was slim fit and there was no mention of slim fit on the website
4 December 2024
Reply from 24MX Ireland
Hello John,
We understand your frustration. We strive to provide accurate product descriptions. In this case "Athletic fit" means a slim fit. We appreciate your feedback and will review our website to ensure clarity.
Kind regards,
24MX
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