24MX Ireland Reviews 1,255

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 132 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of the products, finding them to be excellent and well-described. Many people also highlight the competitive and reasonable prices, making their purchases feel like good value. The ordering process is frequently described as easy and straightforward, contributing to a positive shopping experience. However, some customers were dissatisfied with the delivery service. Issues included longer than expected delivery times, packages arriving late, and a lack of updates or tracking information. There were also occasional reports of damaged packages upon arrival or items not being in stock, leading to delays.

What people talk about most

Delivery service

Consumers find delivery service to be ambiguous. Many reviewers praise the fast delivery, with some... See more

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the great quality of... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the great quality of products,... See more

Price

Customers consistently note positive experiences with price, often mentioning great prices, good deals, and... See more

Order

People report ambiguous experiences with order. While some customers praise the easy ordering process, fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great that I can buy this oil 'in Ireland' so why does it ship from Germany? Seems I should just buy it directly from Germany and leave out the deception of being an Irish retailer when in fact it'... See more

Company replied

Rated 4 out of 5 stars

No issue with 24mx. Ordered on 26/11 didn't arrive until 17/12. package was 10 days later than expected. I know it's a busy time of year but the delivery time was never adjusted r updated. Please forw... See more

Company replied

Rated 4 out of 5 stars

It would have been 5 stars if I got a sticker with the boots I ordered to put on the bike, other than that 5 stars fast delivery and good quality packaging

Company replied

Rated 4 out of 5 stars

Would give them 5/5 but they accept orders without having items in stock so delivery can be extremely late. If you're not waiting for the parts then they can't be beaten in price or quality.

Company replied


Company details

  1. Vehicles & Transportation

Written by the company

24MX is a company that strives to provide equipment and parts for the motocross, enduro, motorcycle, and pit bike community. We aim to provide a whole new level of experience when shopping as well as an unmatchable product range at incredible prices.

Welcome to 24MX

Written by the company

Fast deliveries
Every day, we ship orders throughout Europe. We always do our best to ensure that you receive your products as quickly as possible! Stocked items are delivered within 3 to 7 working days.
Free shipping over €150*
Orders over €150 are qualified for free shipping. (This does not include bulky products)
60-day return policy
You can make a return within 60 days of your purchase, aslong as the item(s) are unused and still in original packaging.

Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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Rated 4 out of 5 stars

Helmet is great

Helmet is great. Would have given 5 stars but the shipping is long in comparison to other places I order from

18 December 2025
24MX Ireland logo

Reply from 24MX Ireland

We're glad the helmet meets your expectations. We appreciate your feedback regarding the shipping time, and we'll strive to improve our delivery speed.

Rated 1 out of 5 stars

Did not received my parcel

Did not received my 128g parcel 3 weeks on now

17 December 2025
24MX Ireland logo

Reply from 24MX Ireland

Thank you for your review.

We’re sorry to hear about the delay with your order. According to our information, the parcel is scheduled to arrive today. We understand how frustrating long waiting times can be and appreciate your patience while this was being resolved.

If you experience any further issues once the delivery is completed, please don’t hesitate to contact our customer service team and we’ll be happy to help.

Kind regards

24MX Team

Rated 1 out of 5 stars

Item not delivered/no help

Ordered an item on the 15/12/25 as a present for my son. Expected delivery was 23/12.I understand busy periods but no communication from the company, impossible to get help or any answers. still not delivered 3 weeks later, no updates on tracking provided. customer service is no existent ,filled in 5 request forms and not a single reply.no phones.i would be careful ordering expensive items as you may not see them or your money back.courier is refusing to deal with me as I am not a sender,was told its up to a sender to initiate investigation but nobody in 24mx to talk to.such a disappointing experience. would never be back.

7 January 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a clutch lever just before…

I ordered a clutch lever just before christmas and it was a speedy delivery evan over the mad rush

15 December 2025
24MX Ireland logo

Reply from 24MX Ireland

We're happy to hear that you received your clutch lever quickly, even with the holiday rush! Thank you for your positive feedback; we appreciate it.

Rated 1 out of 5 stars

Place my order on the 14th of December…

Place my order on the 14th of December my order still not arrived , very disappointed.

14 December 2025
24MX Ireland logo

Reply from 24MX Ireland

Good afternoon,

We’re very sorry to hear that your order has not yet arrived and completely understand your disappointment. Please be assured that our customer service team is reviewing your case and will work to provide you with an update as quickly as possible.

We sincerely apologize for the delay and any inconvenience this has caused, and we appreciate your patience while we investigate.

Kind regards

24MX team

Rated 5 out of 5 stars

fast delivery, high quality of goods

I got the goods quickly, without damage, I advise everyone on the quality of the soup.

13 December 2025
24MX Ireland logo

Reply from 24MX Ireland

We're happy to hear that you received your order promptly and in good condition! We appreciate you recommending our soup's quality to others; thank you for your feedback.

Rated 1 out of 5 stars

Ordered on 12 Dec

Ordered on 12 Dec, did not arrive for Christmas, no emails re updates or delivery status. Tried to track the order but unable to do so and as to date still haven’t received my order

13 December 2025
24MX Ireland logo

Reply from 24MX Ireland

We regret that your order, placed on December 12th, did not arrive before Christmas, and we apologize for the lack of updates and tracking difficulties. We appreciate your feedback and will investigate this issue.

Rated 5 out of 5 stars

Good quality products at a good price.

Good quality products at a good price.

11 December 2025
24MX Ireland logo

Reply from 24MX Ireland

We're happy to hear that you find our products to be good quality and value. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

An amazing company to deal with

Everything was very easy , from size guide to delivery. The quality was second to none. I had one very happy little man xmas morning .

11 December 2025
24MX Ireland logo

Reply from 24MX Ireland

We're happy to hear that everything, from the size guide to delivery, was easy for you. It's great to know the quality met your expectations and your little one had a wonderful Christmas morning. Thanks for your positive feedback!

Rated 5 out of 5 stars

Good service.

10 December 2025
24MX Ireland logo

Reply from 24MX Ireland

Thank you for your feedback! We’re happy to hear you had a good experience with our customer service and look forward to helping you again in the future.

Rated 5 out of 5 stars

Easy to use ordering system fast…

Easy to use ordering system fast dispatch and reasonable prices thank you .

8 December 2025
24MX Ireland logo

Reply from 24MX Ireland

We're happy to hear that you found our ordering system easy to use, and we appreciate your positive feedback regarding our dispatch speed and prices. Thank you!

Rated 1 out of 5 stars

Deliver on time

Deliver on time, or at least within a week of the delivery date.

8 December 2025
24MX Ireland logo

Reply from 24MX Ireland

We appreciate you taking the time to share this. We're sorry our delivery timeframe was not met. We'll review how we can improve our delivery estimates.

Rated 1 out of 5 stars

It's the second time I have been sent…

It's the second time I have been sent the wrong item from this company, I ordered an aluminium framed tent to reduce the weight as I'm getting on in the years, the same thing was sent again was a steel one. Customer service is non-existent I would not recommend this company to anyone as they are not to be trusted on sending the correct item that was paid for.

6 December 2025
Unprompted review
24MX Ireland logo

Reply from 24MX Ireland

Good afternoon,

We’re very sorry to hear about the repeated issue with your order and completely understand your frustration. Sending the wrong item twice is unacceptable, and we sincerely apologize for the inconvenience this has caused.

Please be assured that our customer service team is reviewing your case and will work to ensure the correct aluminium-framed tent is sent to you as quickly as possible. We are taking your feedback seriously and are committed to preventing similar issues in the future.

Thank you for bringing this to our attention.

Kind regards,

24MX

Rated 4 out of 5 stars

Great value and quality items

Great value and quality items, only minor issue was how long it took to get delivered 15 days is a bit too long

3 December 2025
24MX Ireland logo

Reply from 24MX Ireland

We're happy you find our items a great value! We apologize that the delivery took longer than expected, and we'll review our delivery times.

Rated 1 out of 5 stars

It still has not been delivered

It still has not been delivered. It was ordered on the 3rd December. Today is 24th December and no sign of it yet. According to the tracking, it has been with GLS in Ireland since 14th December.

3 December 2025
24MX Ireland logo

Reply from 24MX Ireland

Good morning,

Thanks for your review,

We’re very sorry to hear about the delay with your order and completely understand your frustration. According to our records, the parcel has been with GLS in Ireland since December 14th, and we sincerely apologize for the lack of updates and the inconvenience this has caused.

Please be assured that our customer service team is currently reviewing your case and working to resolve this as quickly as possible. Thank you for your patience while we investigate the situation.

Kind regards

24MX team,

Rated 2 out of 5 stars

Delivery time was to long .ordered 28…

Delivery time was to long .ordered 28 November. Received parcel 21 December.

3 December 2025
24MX Ireland logo

Reply from 24MX Ireland

Good morning,

Thanks for your review,

We appreciate your feedback and apologize that the delivery took longer than expected. We'll review our processes to improve our delivery times.

Kind regards

24MX Team

Rated 5 out of 5 stars

Good service

Good service

29 November 2025
24MX Ireland logo

Reply from 24MX Ireland

Thank you for your feedback! We’re glad to hear you had a good experience with our customer service and look forward to assisting you again in the future.

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