Rather dissatisfied due to the appalling logistics (delivery service). Delivery took three times longer than the stated maximum timeframe announced. On top of that, the delivered package was compl... See more
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Although the order was quite slow to be dispatched it all arrived well packed. The handlebars had some paint knicks that seemed to be from Renthal and not 24mx'es fault. I let them know and they of... See more
Bought a screw that goes into the handlebar for holding handlebar protection (don't know how it's called in English). These parts are all sold in pairs. The description of the item I ordered did n... See more
Company replied
A9 air filter cleaner does not work very well. It doesn't come with any instructions & definitely isn't water soluble like other air filter cleaning products. Definitely wouldn't recommend it. After c... See more
Company replied
Company details
Written by the company
Chez 24MX, nous avons pour mission de vous fournir tout l'équipement et les pièces nécessaires au motocross, enduro, moto, et pit bike. Notre objectif est d'offrir une expérience d'achat inédite ainsi qu'une large gamme de produits à des prix imbattables.
Bienvenue sur 24MX
Written by the company
- 60 jours pour être satisfait ou remboursé
- En commandant sur 24MX, vous avez 60 jours pour changer d'avis.
- Livraison gratuite dès 150€
- Tous les colis sont assurés et traçables. Lorsque votre commande dépasse 150€, nous vous offrons les frais de port ! Tous les colis sont assurés et traçables.
Contact info
France
- info@24mx.fr
- 24mx.fr
3.8
Great
22K reviews
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The order come in the times.
Easy to ordre anything else for the equipement, it come in the time. It happen that orders come in separate.
18 May 2025
Delivered quickly and on time.
18 May 2025
Saddlebags on Vespa
Hello,
The saddlebags I sold get used perfectly to my Vespa Primavera.
They are more handy than a bag at the back of this Vespa.
21 April 2025
Tres bon site
Tres bon site, beaucoup de matériel a disposition,des accessoires tres pratique et solide.
Very good site, lots of material available, very practical and solid accessories.
8 March 2025
Excellent service and fast delivery.
16 March 2025
The part that I ordered was exactly…
The part that I ordered was exactly what I needed, very good quality
26 February 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The shipping company they use was…
The shipping company they use was terrible. The communicaiton between 24MX and the shipper doesnt seem to function. A bad 1st experience. I will try again, because their customer service person was kind and tryin to help.
20 February 2025
Reply from 24MX France
Bonjour,
Nous sommes désolés d’apprendre que votre expérience avec notre service d’expédition n’a pas été à la hauteur de vos attentes. Nous comprenons à quel point une livraison inefficace peut être frustrante, et nous regrettons sincèrement les désagréments causés.
Nous vous remercions pour votre patience et votre compréhension, ainsi que pour vos aimables mots à l’égard de notre service clientèle. Sachez que nous prenons vos retours très au sérieux et que nous travaillons en permanence pour améliorer notre collaboration avec nos partenaires logistiques.
Nous espérons avoir l’opportunité de vous offrir une meilleure expérience lors de votre prochaine commande. N’hésitez pas à nous contacter si nous pouvons vous aider davantage.
Bonne journée,
24MX
Good,perfect
15 February 2025
best experience
hello everyone, I learned about this site from my neighbor who is a motocross fan for him and his family, so I tested it and was able to see how lucky I was to know 24 mx, I thank him so than 24 mx
30 November 2024
Excellent 👍
27 November 2024
Good product and service
Good product, second time I order it. First one get damage after few years of use in bad conditions.
22 November 2024
I still haven't received my package
I still haven't received my package
from 10/11/2024
today 05/12/2024
5 December 2024
Reply from 24MX France
Hello
We understand your frustration with the delayed delivery of your package.
We sincerely apologize for the inconvenience this has caused.
We know how disappointing it is to wait longer than expected for an order, especially when you were anticipating its arrival.
We value your business and want to assure you that we're looking into this matter. We're working diligently to track your package and will provide an update as soon as we have more information.
Thank you for your patience and understanding.
24MX
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