Important flue repairs were highlighted, booked and completed within a week. The engineer Rafiq arrived on time, took care as he moved through the house and completed the work efficiently. He was easy... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
We would like to say a huge thank you to Hope at 24/7 Home Rescue for the outstanding customer service she gave us. She spent plenty of time with us over the phone, making sure our boiler issue... See more
Company replied
The engineer Gaurav was very knowledgeable and gave advice. He serviced the boiler and checked my water tank in the airing cupboard plus the gas meter. outside. He checked my Carbon Monoxide Alarm an... See more
Company replied
Engineer turned up on time after confirming he was coming on the phone. He was very polite, friendly, courteous and helpful. Took his time and did a great job, a big asset to 24/7 company. Would defin... See more
Company replied
Company details
Written by the company
24|7 Home Rescue The Premier Gas Boiler Installation and Breakdown Assistance Provider in the UK. Experience the leading gas-boiler installation and breakdown assistance services with 24|7 Home Rescue. As we strive to become the heating care insurance provider for homeowners across Britain, our extensive network of employed engineers and with access to over 3000 certified engineers ensures that our customers receive exceptional professional services nationwide. Specialising in boiler installation, insurance covers, boiler service, gas safety certificates, plumbing and draining services, pest control, and much more! Discover more about our products and services at https://www.247homerescue.co.uk You can count on us for assistance, repairs, and unparalleled care!
Boiler breakdown cover and home emergency cover, 24/7!
Written by the company
- When your home needs urgent care, trust 24|7 Home Rescue to be there. Our expert engineers provide swift, hassle-free service, keeping your home safe and warm all year round.
- With 24|7 Home Rescue, you’re never alone in a home emergency. We offer fast, reliable service when you need it most, ensuring your home stays safe and secure. Join thousands of satisfied customers who trust 24|7 Home Rescue for fast, reliable boiler breakdown and home emergency cover. We’re here for you 24/7, every day of the year!
- Confident in Our Prices: We’ll Beat Your Renewal Quote or Give You Up to £50!
- At 24|7 Home Rescue, we’re so confident in our pricing that we’ll beat any competitor's renewal quote—or give you up to £50 if we can’t! Enjoy unbeatable value and peace of mind, knowing you're getting the best deal for your insurance.
Hassle Free Cover Plans
14 Day Cooling Off Period
Every Service Agreement purchased is subject to a 14-day cooling off period. This allows the Service Provider and the Customer to cancel the service agreement without penalty. Please note that any claim submitted within this 14-day period will be subject to a mandatory £95 Excess. If subsequently www.247homerescue.co.uk the Breakdown is deemed to be as a result of an intermittent or pre-existing fault the claim will be declined. In such circumstances a Pay on Use Service is available. The 14-day cooling off period commences from the date of inception of the claim or receipt of agreement whichever is sooner.
Provided you have paid your contract fees, we will guarantee that our engineers will conduct one annual service (if this has been purchased), safety and operational check (this will be a Gas Safe recommended service not a manufacturer’s service) in any 12-month period.
Contact info
Parkhill Business Centre, BB12 6TG, Burnley, United Kingdom
- 0345 3192 247
- enquiries@247homerescue.co.uk
- 247homerescue.co.uk
4.7
Excellent
101K reviews
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Avoid this Company!
Yes another true honest review about this company. An engineer turned up to repair a drip of the boiler and turned into a massive leak! The main water had to be turned off.
247 then said the boiler is not covered. They denied they made it worse and need evidence for that.
I am sure they employed a team of people to write good reviews for themselves! Check with the AI and it tells you their reviews can be fake! This is just a dodgy company
31 July 2026
Unprompted review
Reply from 247 Home Rescue
Hello,
We apologize for all the trouble. Please accept our apologies for the inconvenience. We will take this on board and make sure this instance doesn’t take place again.
Your concern has been directed to the complaints team. They will investigate thoroughly and get back to you asap. Kindly bear with us until then.
Kind Regards,
24|7 Home Rescue.
Reply from 247 Home Rescue
Hi,
Thanks for sharing this feedback. We’re proud of the service that our Engineer deliver and are pleased to read your feedback. Thanks for being a 247 Home Rescue customer.
Kind Regards,
24|7 Home Rescue
Very professional and had a lot of…
Very professional and had a lot of knowledge about my boiler during the service
30 July 2026
Unprompted review
Reply from 247 Home Rescue
Hi,
Thanks for sharing this feedback. We’re proud of the service that our Engineer deliver and are pleased to read your feedback. Thanks for being a 247 Home Rescue customer.
Kind Regards,
24|7 Home Rescue
Straightforward process signing up and…
Straightforward process signing up and received a really good deal so fare so good.
Thanks
1 August 2026
Reply from 247 Home Rescue
Hi,
Thanks for sharing your review with us and the community.
Kind Regards,
24|7 Home Rescue
Reply from 247 Home Rescue
Dear,
Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts. Thanks for being a 247 Home Rescue customer.
Kind Regards,
24|7 Home Rescue.
Reply from 247 Home Rescue
Dear,
Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts. Thanks for being a 247 Home Rescue customer.
Kind Regards,
24|7 Home Rescue.
Reply from 247 Home Rescue
Hi,
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Kind Regards,
24|7 Home Rescue
Reply from 247 Home Rescue
Hi,
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Kind Regards,
24|7 Home Rescue
Helpful advice
The company phoned me on noticing that I was interested in boiler insurance/ service plan. They were helpful in answering my questions to get this in place.
2 August 2026
Reply from 247 Home Rescue
Hi,
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Kind Regards,
24|7 Home Rescue
247 Boiler Service August 2026 Home Rescue kept me to date with my…
247 Home Rescue kept me to date with my scheduled Boiler Service with a 3 hour slot advised by 8am on the morning of the service.
I also received a phone call from Sean my appointed Engineer to advise he would be with me in 20 minutes.
Sean was polite and efficient whilst carrying out the service and confirmed upon completion that the boiler was running efficiently, was in good order and ready for the winter.
3 August 2026
Reply from 247 Home Rescue
Dear,
Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts. We will make sure that Sean ‘s manager receives this feedback so that he gets the praise that he deserves.
Thanks for being a 247 Home Rescue customer.
Kind Regards,
24|7 Home Rescue
My experience was brilliant with the…
My experience was brilliant with the engineer called Jagdev. He completed the job in a warm and friendly manner.
3 August 2026
Reply from 247 Home Rescue
Dear,
Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts. Thanks for being a 247 Home Rescue customer.
Kind Regards,
24|7 Home Rescue.
Reply from 247 Home Rescue
Hi,
Thanks for sharing your review with us and the community.
Kind Regards,
24|7 Home Rescue
Reply from 247 Home Rescue
Hi,
Thanks for sharing your review with us and the community.
Kind Regards,
24|7 Home Rescue
Reply from 247 Home Rescue
Hi,
Thanks for sharing your review with us and the community.
Kind Regards,
24|7 Home Rescue
Excellent service provided by engineer…
Excellent service provided by engineer Kevin. Arrived on time, everything explained.
31 July 2026
Unprompted review
Reply from 247 Home Rescue
Hi,
Thanks for sharing this feedback. We’re proud of the service that our Engineer deliver and are pleased to read your feedback. Thanks for being a 247 Home Rescue customer.
Kind Regards,
24|7 Home Rescue
Reply from 247 Home Rescue
Hi,
Thanks for sharing your review with us and the community.
Kind Regards,
24|7 Home Rescue
Competent and giving good explanation…
Competent and giving good explanation of the works. In general Excelente experience.
3 August 2026
Reply from 247 Home Rescue
Hi,
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Kind Regards,
24|7 Home Rescue
From calling them you get professional…
From calling them you get professional service, their staff are most helpful. The engineer was so helpful and sorted the problem immediately.
Thanks to you all.
3 August 2026
Reply from 247 Home Rescue
Dear,
Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts. Thanks for being a 247 Home Rescue customer.
Kind Regards,
24|7 Home Rescue.
Well communicated and was very polite
31 July 2026
Unprompted review
Reply from 247 Home Rescue
Hi,
Thanks for sharing your review with us and the community.
Kind Regards,
24|7 Home Rescue
Professional and efficient
Quick, efficient and professional
The boiler wasn’t working and the engineer had it up and running in less than 30 minutes. Really happy 😊
1 August 2026
Reply from 247 Home Rescue
Dear,
Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts. Thanks for being a 247 Home Rescue customer.
Kind Regards,
24|7 Home Rescue.
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