24 Rioolservice 

We got cheated by these plumbers recently. PLEASE DO NOT USE THIS SERVICE!!

A disgusting scam. Friendly plumbers come who fraternize and make you feel comfortable. I was stressed about the clog and needed help urgently, they were all friendly and polite, explained to me beforehand what needs to be done and what is the price per meter of the drain snake that they will use, and when I asked them for an estimate, they said that it would be roughly 300-400 euros. Then I asked them to tell me when the price goes over that limit. They did do that, but when they resume the cleaning, I asked if that will go toward the final bill and they said "no, that is just us doing some extra cleanup", proceeded to bill me for 8 meters. Final bill? 1300 euros... And that was after some haggling with them already. If there is anyone who knows if anything can be done about this, please reach out to me, I am desperate, that was a crazy amount of money.

Scam company! Bill was 2000 euro for 1 hour of work! That in x10 more than average price in the market!

How they works:
- They paid to Google to promote they scam web-site on top.
- Put picture with high rating on Google Maps (if you are clicking on picture it will not follow to the reviews).
- Show you small price for visit (35 euro) and do not telling the final price!
- Worker trying to avoid cameras in the building.
- Bill that they gave to you have no address of the company.

Like a lot of the previous comments on this website, I am forced to file a police report regarding this 24-rioolservice.nl website as it's a scam for a very overpriced service an they will not want to leave the house until you pay.
I hope someone will read this before "inviting" them into their house.

This is a big time scam company. Both the company and the technicians are involved in the scam.
For a normal kitchen sink blockage clearing, they charges us close to 700 Euros and promised 6 months warranty. and the problem re-occurred within 2 days and these guys showed no response. the technician was playing a lot of games over the call and they didnt take any action.
Please be very careful from this scamming company.

Beware of these scammers! We called a 24/7 plumber in an emergency situation during the night, needed to pay 1000eu via bank transfer on the spot to a company called "Dutch Diensten" and we NEVER received any invoice. We'll be going to the police to start an investigation.

Terrible customer service. There was an error and I was double charged. Took them 2 weeks of me asking every day to send my money back

Unprofessional scammers! My sink was clogged and my dishwasher kept filling up with water. They came to ‘fix’ it, after less than 12 hours the problem was back and worse than ever. They charged me 950 euros for cleaning ‘6 meter’ pipes, ridiculously expensive!! After I tried calling them more than 10 (!) times but only got a call center, the plumber ‘would call me back’. He never did and they won’t help me. Lost almost 1000euros and the problem is worse than ever. Never ever use this company! I wish I read truspilot earlier.

THIS IS A SCAM!
I contacted this service to fix a kitchen sink clogging. I asked the price at the phone and they said it's not possible to give any prediction, even with their website telling exactly that. When the plumber arrived, he immediately started to work and didn't say anything about costs or how they charge. I got an absurd EUR 750 bill at the end and he told the problem was fixed. Next they the sink had the same problem. I'm 6 days calling them to send someone back to fix it for real but they just say a plumber will call me next day and it never happens. I already sent to complaint forms on their website but I guess it might be fake and not going anywhere. I'll have to pay another company to do the proper work and go to justice to sue them and get my payment back with corrections for all the problems I'm passing until now.

I was recently scammed by this company.

The workers show up at the house to fix a blocked drain, they show me a long price list, but of course I don't know exactly what they will do. When they are finished they say they used 15 m of cable and give me a bill for €3400 for 15 min service. I was in shock! It is a clogged kitchen sink drain. I tell them who has that amount of cash in the house and say I can't pay in full, they will need to send me an invoice. However, They know exactly how much you can pay from your bank account each day so they intimidated me to transfer some and then wouldn't leave my house until I gave them the rest. I contacted their office and they told me I had to pay (as it was their terms), and told me to go to the bank machine. I told them I was €400 euros short, so they said I could have a discount because I would pay part in cash. The men followed me to the ATM, and took the money and then they left me alone.

I really didn't know what to do, they had provided me a service that another company in the area charges €115/ hour. They know where I live, they have been in my house and they wouldn't leave without payment.

I tried to call the company to get a copy of the invoice, but the first time I called they said they never came to my house and the second time my partner called they said they would send it. To date I still have not received it.

Attention, scammers!
For the cleaning kitchen sink they take 1000€ , when others take 200€ max even at night.
We were shocked that in NL it’s possible to be a thief with official company.
Cause are migrant from the country, where if you have a official company, you should make legal business.
I don’t know how to file the complaint to the government, but I hope people who will decide to use this company service, read this review before.

They are scammers, prentending to be RRS !
1. Violation of Your Terms and Conditions
According to your Terms and Conditions (Article 5), prices and services must be agreed upon in advance. This was not adhered to in my case:

At no point prior to or during the visit was I informed of the cost of the service.
I was not given an estimate or asked to agree to any terms or conditions before the work began.
This lack of communication is a clear breach of your stated policies and Dutch consumer law.
2. Misrepresentation of Services
When I contacted your company on 08/01/2025, I explicitly mentioned that I was calling because my building, Venetiehof in Amsterdam, has a contract with RRS. Your representative failed to clarify that your company is not affiliated with RRS, misleading me into believing I was engaging the contracted provider.

3. Unjustifiable and Inflated Charges
Having now received the invoice, I am extremely concerned about the following:

The invoice includes numerous additional charges that appear to be significantly inflated and possibly duplicated.
The plumber worked less than one hour (from 6:30 to 7:30pm), which is inconsistent with the total charges listed on the invoice.
4. Intimidating and Unprofessional Behavior
When your plumber and his assistant/ nephew arrived, they unblocked the kitchen sink but:

Insisted I pay immediately, despite my explanation that I was under the impression this service was covered by my building’s contract with RRS.
Pressured me to disclose when I would receive my salary, and demanded payment on that date.
Suggested that I pay in cash for a discount, which raises further ethical concerns.
5. Emotional Distress
I was alone at home with my young children during this encounter. Your employees' insistence and behavior left me feeling deeply uncomfortable and distressed, to the point of near tears, and frightened my children.

6. Post-Visit Communication
Following the visit, the plumber sent me an audio message apologizing if I felt threatened but continued to insist on payment. He also stated that his employment with your company might be jeopardized if I did not pay, which only added to my discomfort and raised further questions about your company’s practices.