While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Absolutely brilliant and awesome service! I could not have wished for more, building my dream bike! Friendly communication, quick replies and even changing my order half way through was not a problem at all!
Stumbled 20twenty store online upon searching for my Hope Tech 4 brakes for so long. Shoutout to the team for sending my item fast and in great condition. All the best!
I am surprised I am the first to review these guys. Well here goes! I just wanted to give a big shout out to Mike who really looked after me on my recent purchase of a OneUp dropper post. The team at 20twenty went above and beyond to make sure I got the right product for my bike. It’s refreshing to deal with real people that care about the service they give customers. Thanks again Mike and team, I look forward to purchasing again from you again! 😁🤘🏼
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
