20Cube Logistics Reviews 315

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

Dom has been great to deal with, couldn't recommend him more highly. He is communicative and feels like a part of our team. It was difficult finding a good logistics partner with all of the intricacie... See more

Company replied

Rated 5 out of 5 stars

The 20 cube team are an absolute delight to work with. Taking care of all of our freight needs, From Containers to pallets and even small packages book to arrive from all around the world. The 20 Cu... See more

Company replied

Rated 4 out of 5 stars

Your Shipping Bill & B/L team not understand and not follow the instructions of Shipper. Even it was many times instructed to call us if facing any problem while making the documents, but they never c... See more

Company replied

Rated 5 out of 5 stars

They response very quickly, which is the most important point for us to find a partner company. It took a week for a lot of companies to get a response, but they usually responded the same day or nex... See more

Company replied

Company details

  1. #2 of 2 best companies in Freight Forwarding Service
  2. #1 of 1 best companies in Customs Consultant
  3. #3 of 6 best companies in e-Commerce Solution Provider
  4. #2 of 3 best companies in Logistics Service
  5. #3 of 3 best companies in Warehouse

About 20Cube Logistics

Written by the company

Air and Sea Freight

About US

20Cube is a new age digital logistics company with an ambitious vision and rich local experience and provide integrated logistics services globally.

Dealing with things DIFFERENTLY

20Cube offer logistics with a digital difference. A unique freight forwarding and 3PL experience leveraging people + technology to deliver supply chain value in ways you never imagined!

INTEGRATE every part of the supply chain

From order to delivery we give our customers the visibility they need for real-time data, supply chain transparency, and the ability to control costs in ways they’ve never been able to before.

DIGITALISATION of supply chain processes

We have digitalised the supply chain processes that enable our customers to enhance their business performance. It provides our clients with deeper insights and matched it with access to the expertise.

TRANSFORMING the way our customers do business

Through inventive solutions, workflow tools and consultant expertise that reduces the visible and invisible costs in the supply chain, adapts to changing needs, and speeds up delivery.

Drive INNOVATION forward

We transform lives of our clients and the performance of the category we operate in. We work with our customers to understand the evolving needs to their business.

Get a quote TODAY


Contact info


4.5

Excellent

TrustScore 4.5 out of 5

315 reviews

5-star
4-star
3-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great for first time customers

This was the first we had needed a customs broker and 20cube was fantastic. They took the time to explain what we needed and the costing of everything. Will definitely be using them again.

7 November 2023
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Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?

Rated 5 out of 5 stars

U&I Logistics Vietnam

A long term and great partner!

8 November 2023
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Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?

Rated 5 out of 5 stars

very easy to work with

1 November 2023
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Reply from 20Cube Logistics

Dear Jeremiah,
Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?

Rated 5 out of 5 stars

Professional, knowledgeable, helpful

Richard from 20Cube Brisbane has been very professional, knowledgeable, friendly and helpful beyond expectations. This gave me the confidence to switch to 20Cube. As our shipment progressed the 20Cube people involved have backed up the process in an efficient and timely manner.

10 October 2023
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Reply from 20Cube Logistics


Dear Marion,

Thank you for the 5-star review. We will share this with Richard and the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?

Sincerely
20Cube Logistics.

Rated 5 out of 5 stars

Very professional and always helpful

Very professional and always helpful. It's an absolute pleasure working with Dom and the rest of the team. T

11 October 2023
Unprompted review
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Reply from 20Cube Logistics

Dear Monique,

Thank you for the 5-star review. We will share this with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?

Rated 5 out of 5 stars

We are very happy with the service levels 20 Cube provide Orica. 20 Cube have a team of professions that assist with all manner of queries and at times go above and beyond what is required to get the

We are very happy with the service levels 20 Cube provide Orica. 20 Cube have a team of professions that assist with all manner of queries and at times go above and beyond what is required to get the job done.

3 October 2023
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Reply from 20Cube Logistics

Dear Maree Stuart, Thank you for the 5 star review. We will share this with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve.

Rated 5 out of 5 stars

Supportive staff from sales

Supportive staff from sales, clearance and delivery. Smooth transaction and great customer support. Competitive pricing.

12 September 2023
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Reply from 20Cube Logistics

Thank you for the 5 star review. We will share this with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve.

Rated 5 out of 5 stars

I sent an email to the generic 20cube…

I sent an email to the generic 20cube email and I received a reply within 10 mins and the reply answered my query.

11 September 2023
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Reply from 20Cube Logistics

Dear James, Thank you for the 5 star review. We will share this with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve.

Rated 5 out of 5 stars

Provided quick answers

Provided quick answers to questions on freight and logistics.

9 September 2023
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Reply from 20Cube Logistics

Dear Michael, Thank you for the 5 star review. We will share this with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve.

Rated 5 out of 5 stars

All running smoothly

All running smoothly, good communication, prices coming down.

5 September 2023
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Reply from 20Cube Logistics

Thank you for the 5 star review. We will share this with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve.

Rated 5 out of 5 stars

5 Stars!

The professionalism, communication, attention to detail and service level is exactly why I would recommend 20Cube to anyone.
Tervin, Josie, Sam, Roman, Amber and the whole team at Brisbane are nothing but an absolute asset to the company.

4 September 2023
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Reply from 20Cube Logistics

Dear Jim, Thank you for the 5 star review. We will share this with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve.

Rated 5 out of 5 stars
20Cube Logistics logo

Reply from 20Cube Logistics

Dear Didi, Thank you for the 5 star review. We will share this with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve.

Rated 5 out of 5 stars

All contacts with staff have been…

All contacts with staff have been extremely pleasant and helpful.

4 September 2023
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Reply from 20Cube Logistics

Dear Kevin, Thank you for the 5 star review. We will share this with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve.

Rated 4 out of 5 stars

We at Red Wolf Global S.A

We at Red Wolf Global S.A. enjoy the support of 20 cube , they are all predominantly very helpful at all times and there assistance on quotes is fantastic.
Thank you

31 August 2023
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Reply from 20Cube Logistics

Dear Robin, Thank you for the 4 star review. We will share this with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve.

Rated 5 out of 5 stars

Our Portfolio Manager

Our Portfolio Manager - brilliant in all aspects. A high standard of communication, customer service, understanding of everything required. A pleasure to work with Nikki and it has been such a positive addition to our working relationship with 20Cube Logistics.

31 August 2023
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Reply from 20Cube Logistics

Thank you for the 5 star review. We will share this with Nikki and team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve

Rated 5 out of 5 stars

The communication since change of…

The communication since change of provider and transport has been second to none Dino has made our job so much easier with his excellent planning and execution.

14 August 2023
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Reply from 20Cube Logistics

Thank you for the 5 star review. We will share this with Dino and team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve

Rated 5 out of 5 stars

Thanks to the team at 20Cube Logistics

Thanks to the team at 20Cube Logistics, great customer service, very attentive to detail and always happy to assist.. Highly Recommend!

2 August 2023
Unprompted review
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Reply from 20Cube Logistics

Thank you for the 5 star review. We will share this with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve

Rated 5 out of 5 stars

Speedy service

Speedy service, great communication. A pleasure to deal with.

11 July 2023
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Reply from 20Cube Logistics

Thank you for the 5 star review. We will share this with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve

Rated 5 out of 5 stars

Friendly

Friendly, fast response.

5 July 2023
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Reply from 20Cube Logistics

Thank you for the 5 star review. We will share this with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve

Rated 5 out of 5 stars

Amazing company with great…

Amazing company with great communication and prompt action.
Very Satisfied client.

1 July 2023
20Cube Logistics logo

Reply from 20Cube Logistics

Thank you for the 5 star review. We will share this with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve

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