The 20 cube team are an absolute delight to work with. Taking care of all of our freight needs, From Containers to pallets and even small packages book to arrive from all around the world. The 20 Cu... See more
Company replied
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The 20 cube team are an absolute delight to work with. Taking care of all of our freight needs, From Containers to pallets and even small packages book to arrive from all around the world. The 20 Cu... See more
Company replied
We have been supplying transport services to 20Cube for many years. As of this year they have become belligerent at paying invoices. We have had to repeatedly ask all year for invoices to be paid.... See more
Company replied
They response very quickly, which is the most important point for us to find a partner company. It took a week for a lot of companies to get a response, but they usually responded the same day or nex... See more
Company replied
We have only changed over to 20 Cube this year and already we are amazed at the professional attitude of your Customer Service Manager Josie Murgadas. Her incredible knowledge and ability to be able t... See more
Company replied
Written by the company
Alfred Street 51, Suite 2A, 4006, Fortitude Valley, Queensland, Australia
Replied to 100% of negative reviews
Typically replies within 24 hours
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Amber Webb's horrific don't use this company

Reply from 20Cube Logistics - Brisbane
Always cheerful and do the best they can for the costumer .

Reply from 20Cube Logistics - Brisbane
Good team and friendly but sometime they reply email slow.

Reply from 20Cube Logistics - Brisbane
Contacted 20Cube regarding an invoicing issue for a client. Spoke with Warren initially and then received the documents needed from David. Both men have been very pleasant and accommodating.

Reply from 20Cube Logistics - Brisbane

Reply from 20Cube Logistics - Brisbane
Thanks the team over the years for the hard work!

Reply from 20Cube Logistics - Brisbane
Our 20Cube agents are prompt with our requests and are very communicative with us if we have any questions or concerns. The team always goes above and beyond for us, and we truly appreciate their efforts.

Reply from 20Cube Logistics - Brisbane
Your Indian accounts department. Until you change this, I will change forwarders.

Reply from 20Cube Logistics - Brisbane
awesome customer service
always going above and beyond to make sure we have our shipments on time

Reply from 20Cube Logistics - Brisbane

Reply from 20Cube Logistics - Brisbane

Reply from 20Cube Logistics - Brisbane
Great experience and service all the way.
Have used 20Cube previously and have always had excellent service.
Will use them again.

Reply from 20Cube Logistics - Brisbane
Staff are responsive to any request and work with us like they are part of our extended team. Account manager is always available to discuss and address any issues. Great logistics partner

Reply from 20Cube Logistics - Brisbane

Reply from 20Cube Logistics - Brisbane
Mainly on the container side of Qube
Relevant paperwork is received on time and when required quickly great response

Reply from 20Cube Logistics - Brisbane

Reply from 20Cube Logistics - Brisbane
Contact from David Zahorodni, Operations Manager QLD, to ask if one of our UK suppliers were able to apply a Free Trade Agreement Declaration to a recent or previous orders. David also provided us with a template of the document. Regardless of the outcome with our supplier, we are incredibly grateful for this above and beyond support from David and assistance with our business needs. Thank you to David from the AWL Team!

Reply from 20Cube Logistics - Brisbane
I have been using 20Cube for several years now. They always make the shipping process simple and stressfree.

Reply from 20Cube Logistics - Brisbane
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