I had an issue with the account i received being banned, but i used the online chat and they replaced it with a new one within 5 minutes and were very understanding about it. Nothing bad to say here.
Company replied
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1v9.GG The All-In-One Platform for Gaming Services. Buy High Quality Accounts, Premium ELO Boosting, In-Game Currencies & Expert Coaching. By 1v9ers for 1v9ers
Andorra
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really enjoyed played with him , so smart and respectfull , help you enjoy and easy upgrade 100% recommend

Reply from 1v9.GG
Ozil is a kind man and helps in anything I played with him and he is such a funny and calm guys. <3

Reply from 1v9.GG
I purchased a duo boost that was advertised as “instant / ready in 2 minutes.” After waiting over an hour with no booster assigned, I requested a refund within 2 hours of purchase, which was well within their own policy, which states refunds are valid if no booster is assigned or service hasn’t started within 48 hours. They denied my refund anyway, claiming I was ineligible because a booster was assigned AFTER I had already requested the refund. To be clear: I never made use of the boost service at all, even after one was eventually assigned. At the time I canceled, no service had begun, which makes their denial completely unjustified.
When I pressed further, communication became evasive and unprofessional. It feels like they are clinging to $20 at the expense of honesty and customer trust.
In the end, I had to file a chargeback through my payment provider. My advice: avoid this service. It’s unprofessional, their promises are misleading, and they will fight you over even a $20 refund despite their own terms.
Edit: Section 13.2 Users may request a refund for Virtual Services (Boosting) within 48 hours of purchase if no booster has been assigned or the service has not commenced. Refunds can be requested via Discord or live chat. The Service Provider is not liable to process refunds if the User does not fulfil the requirements outlined in section 10.5.
This, however, is what "PEPE", their... Discord Admin... stated: "Your request will only be valid if you request a refund after 48h of no one claiming your order"
This is quite clearly the opposite of what is stated on their Terms of Service. Truly one of the worst boosting sites out there.
Edit 2: PEPE asked that I remove my review after stating that the refund would be applied "to [my] card or whatever". When I clarified that I would not remove my review, as it was a truthful experience with the brand, and would instead add an update after receiving my refund verifying that I have received it, radio silence. They issued me "store credit", which doesn't necessarily meet the legal definition of a refund, and have remained silent ever since.
Don't do business with them.
3looshy was super nice and friendly, and helped get me to where i wanted to be.

Reply from 1v9.GG
Placed an order for an account; account credentials were incorrect. Created a support ticket on Discord, no reply in over 24 hours. Stupid operators.

Reply from 1v9.GG
Very nice and friendly!
Also did my order really fast! And was understanding for my request🙌

Reply from 1v9.GG
scammers sold account already banned
Edit: their idea of a fix is buying a more expensive account at a discount instead of just dming a new username and pass, they suck go to rankedkings, their botted wont be banned

Reply from 1v9.GG
Great people; my first purchase was "banned," and I got a refund along with a discount code. The 2nd purchase works, no ban, 45k+ BE. Overall amazing; they could have easily scammed me. It's kind of pricey, but for the services, it makes sense. Overall amazing, 10/10, would recommend.

Reply from 1v9.GG
Great support, always ready to help!!!! I've solved three issues with them and it always works out for the best.

Reply from 1v9.GG
The accounts are great, and if you have any problems, the support helps you quickly. Simply fantastic.

Reply from 1v9.GG
Good service and accounts. Just a bit annoying that you often cant change riot id because it was recently changed.

Reply from 1v9.GG
had an amazing experience with nox. not only super skilled as booster/coach but also really kind, patient and genuine. he made it feel fun and personal, more like playing with a friend. went above and beyond and i honestly recommend him 100%.

Reply from 1v9.GG
another great journey with NoX - some people say loosers queue might be a myth, but riot proofed us otherwise. nevertheless NoX unleashed probably the best 1v9 version of himself to carry even the uncarryable games. On top of it some live coaching during the games with comms. Nothing more to add.

Reply from 1v9.GG
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