1st Stop School of Motoring Reviews 

211
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 27 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the instructor's incredible patience and calming presence during lessons, which helps tremendously with nervous learners. Reviewers note that detailed explanations of maneuvers and road rules are always clear, making learners feel completely at ease and relaxed throughout the entire journey. People appreciate the supportive environment that builds self-belief and helps students successfully pass their driving test on the first try. Consumers also mention the flexible scheduling and dedicated guidance tailored carefully to individual needs. Reviewers consistently recommend these professional lessons for anyone wanting to become a confident driver.

What people talk about most

Staff

Consumers find staff to be exceptionally patient, supportive, and dedicated to helping learners succeed.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My driver Jason is one of the best driving instructors I know. He is a very chill guy but makes sure you’re doing everything correctly and you are aware of everything that needs to be complete. Thanks... See more

Rated 5 out of 5 stars

Jason has been a fantastic instructor from our first lesson through to the test. Incredibly friendly and patient. Through our lessons he was able to put me at ease after I had previously failed a te... See more

Rated 5 out of 5 stars

If I could give Jason more stars, I would. I did a 30 hour intensive course with Jason in late January, which lasted for a month. Today, I passed my test with four minors, and I must say Jason’s abili... See more

Rated 5 out of 5 stars

Jason is a great driving instructor! He has plenty of patience and will put you at ease straight away! Passed first time with all his help and confidence he gave me! Will always recommend him to anyon... See more


4.9

Excellent

TrustScore 5 out of 5

211 reviews

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4.9

All reviews

(211)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

I would 100% recommend Jason at 1st…

I would 100% recommend Jason at 1st Stop to anyone that is looking for a driving instructor. Jason was punctual, flexible, reliable and knowledgeable. I'm very pleased to say my son passed his test following Jason’s support and guidance
Thank you Jas

25 June 2024
Unprompted review
Rated 5 out of 5 stars

Great experience returning to driving

I learned to drive with Jason as a teenager with very bad anxiety, and had a really great experience where I was eventually able to pass first time. I hadn't driven in about 8 years since then, and am now in a position where a car would make life much easier but was concerned about just jumping back in after so long with no practice - I had a refresher lesson with Jason, and it really built up my confidence and eased my anxieties around getting behind the wheel again. Thanks Jason!

1 May 2024
Unprompted review
Rated 1 out of 5 stars

i’ve had the worse instructor who…

i’ve had the worse instructor who honestly is sexist to only males, when he is a male him self. His name is jason, and a week before my driving test he refused to come with me when he agreed he would. ( he’s done this to one of my close mates as well because he was a male).WORST DRIVING INSTRUCTOR IVE EVER COME ACROSS DO NOT GO WITH HIM. oh and one thing he tells you to make a good review about him even though he don’t do anything in the car, he’s always on phone constantly on it, doesn’t pay attention to the road when he should as a instructor, and makes really bad inappropriate jokes.

18 April 2024
Unprompted review
1st Stop School of Motoring logo

Reply from 1st Stop School of Motoring

Hi
Thank you for your review, I'm sorry you feel that way.
I last saw you back in January when you booked your test. At that time you were definitely not driving at test standard. Your decision making was dangerous and I had to use the brakes often on our lessons to stop you driving straight out of junctions without looking. I kept having to steer you away from the curb both on normal driving and especially roundabouts. I contacted you regularly regarding lessons and was ignored or fobbed off. You then contacted me recently saying you wanted 1 lesson before your test and when I told you I didn't have space, you swore at me and threatened me with a negative review if I didn't take you. You are the 1st pupil in a very long time I have refused to take to test as you were not ready on your last lesson.
I understand your frustration but if you are not ready and don't have lessons I can't in good faith let you go to a test in my car.
As if you happened to fluke a pass then had an accident I would not like to be in your parents or in Taylors shoes.

Rated 5 out of 5 stars

First time pass with Jason

Passed first time with Jason, only 3 minors! Jason has been immense. We’ve had weekly 2 hour sessions for a few months, would highly, highly recommend to any Learners in the Cardiff area.

21 March 2024
Unprompted review
Rated 5 out of 5 stars

Passed first time with Jason

Jason has been an amazing instructor, he helped me pass first time with only 2 minors! He helped me gain so much confidence on the road and taught me tips that would help once I passed my test. Each lesson he pushed me just outside of my comfort zone which helped me progress quickly. I would recommend Jason to anyone looking to learn to drive! Thankyou Jason!!

19 March 2024
Unprompted review
Rated 5 out of 5 stars

Great instructor

I found Jason at the start of February drove with him till mid March when my test was booked, he gained my confidence and was really lovely helped me pass with fly colours couldn’t thank him enough !

16 March 2024
Unprompted review
Rated 5 out of 5 stars

Excellent instructor

Jason helped my daughter pass her exam today. He was excellent and I would recommend him to anyone. We’ll be calling him once my other children need to pass their tests! Thank you, Jason!

16 March 2024
Unprompted review
Rated 5 out of 5 stars

Jason is a superb instructor

Jason is a superb instructor; very patient, easy to get on with and gives great advice. I would highly recommend him to anyone eager to get on the road and become a confident driver in no time.

9 March 2024
Unprompted review
Rated 5 out of 5 stars

No more fear of driving!

Jason helped me regain my confidence on the road and enjoyment of driving after a few years without a car. I couldn’t have asked for a more encouraging and knowledgeable instructor. I would thoroughly recommend his refresher sessions to anyone who needs a bit of a boost or would like to improve their driving skills.

28 February 2024
Unprompted review
Rated 5 out of 5 stars

Jason is excellent

Jason is excellent. My Granson passed first time due to Jason
He was so flexible and empathetic with regard to my Grandson’s medical condition which enabled him to have his lessons and pass his test

16 February 2024
Unprompted review
Rated 5 out of 5 stars

My son passed first time with Jason

My son passed first time with Jason. Jason was very understanding of my sons medical condition and the restrictions he had because of the condition. Jason made my son feel comfortable on the lessons with his friendly personality, which is invaluable in a driving instructor! Thank you Jason!

16 February 2024
Unprompted review
Rated 5 out of 5 stars

First time pass with Jason!

Can’t thank Jason enough for helping me get through my lessons and test. Suffering with anxiety I never thought I’d do it but he always pushed and believed in me. He is the best instructor aswell as being a good friend to everyone. He’s very patient and funny which made the whole process enjoyable! I highly recommend him to anyone wanting to drive. Thank you Jas!

29 January 2024
Unprompted review
Rated 5 out of 5 stars

Jason was excellent! Son passed first time with no minors!

We've been so pleased with the driving lessons and level of instruction our son has received from Jason. Jason made our son feel at ease from the very first lesson. Jason is organised and gives clear instruction in lessons and also about payment terms and lesson times. Our son progressed quickly and it was clear that he was covering lots of content and he really enjoyed the process of learning to drive. He went in to his test feeling confident and calm and Jason accompanied him and put him at ease. We are thrilled that our son passed first time after 10 lessons, and with no minors! Our son's girlfriend has recently started lessons with Jason too and we would highly recommend him to anyone. Thank you so much Jason.

2 January 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Driving Instructor

Passed first time with Jason with 0 minors! Jason is a great driving instructor who is patient, friendly and funny. He helped me pass first time with no faults/ minors. He is punctual to every lesson, teaches well, and has great tips and advice. Jason also doesn’t panic or rush you if something went wrong, he will reassure you and will guide you on how to handle the situation. Jason would always ensure I understood everything and would go over anything I didn’t understand fully. I would definitely recommend Jason/ 1st stop Thank you so much Jason!

2 January 2024
Unprompted review
Rated 5 out of 5 stars

Jason was great!

Jason was great with my anxiety.He managed to help me overcome my fear and made me see my potential. He is patient, fun and a great listener! As instructor he always focused on the good things and we talked through the mistakes and we fixed them every time. I passed my test on my first try!

27 December 2023
Unprompted review
Rated 5 out of 5 stars

Excellent experience with Jason

Passed first time with Jason, who is an incredibly understanding and patient instructor. Jason always demonstrated a very high level of expertise and professionalism whilst being able to make lessons fun and enjoyable. He was very flexible around timings and was always punctual to the start of lessons.

I would 100% recommend Jason and 1st Stop to anyone looking for a top notch instructor. He always made sure we went over any content I was unsure about, and that I was confident and ready for my test.

Thank you!

18 December 2023
Unprompted review

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