Price was substantially cheaper than a local furniture store. My billing address and shipping address are different. Customer service was kind enough to call me to verify all the information was corr... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Vera’s customer service skills made our experience great. We had some issues with delivery and she ironed them out smoothly for us. Our furniture is gorgeous. Like really pretty.
Was a little nervous ordering an entire living room set online! But this company goes above and beyond. Great customer service and white give delivery! Delivery crew was fantastic!! Would recommend... See more
Company replied
Very pleased with the price and quality of our leather sectional from 1Stopbedrooms. It took 10 weeks to be delivered which was a bit much but well worth the wait in the end. Their customer service de... See more
Company replied
Company details
About 1StopBedrooms
Written by the company
When it comes to home furniture shopping, the hardest part is sometimes knowing where to begin. That’s why seasoned homeowners trust 1StopBedrooms for leading quality and ultra-low prices. You can enjoy additional savings when you purchase entire sets for the bedroom, dining room, and living room. From there, just sit back and relax while a time-tested white glove delivery team carries out the furniture installation for you. It’s a 360° process that bridges the gap between your design aspirations and your finished spaces. Along the way, a dedicated support team can help you make the right choice while addressing any questions or concerns.
In the market for a classic sofa that looks as comfortable as it feels? What about a sleek new style for your bedroom that you’ll look forward to night after night? Or how about an inviting addition to your living room that doubles for entertainment and relaxation? No matter what you’re hoping to find, 1StopBedrooms has it all. Just read one of the countless testimonials, bringing light to their selection, quality, and service. Ultimately, 1StopBedrooms features the brands you know at prices you’ll love. Take a look at their ever-expanding collection and see why shoppers choose 1StopBedrooms for life.
Written by the company
Contact info
United States
- 1stopbedrooms.com
4.7
Excellent
16K reviews
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I found this company by doing a search…
I found this company by doing a search of an Ashley furniture sofa. The price was much cheaper than going directly through Ashley and the process was smooth all the way through. From ordering to delivery was a couple of weeks, but I was updated throughout the process. I would definitely recommend 1StopBedrooms to other people and would shop here again.
30 March 2026
Reply from 1StopBedrooms
Hi Erin, thank you for taking the time to share your experience.
We’re glad to hear everything went smoothly and that you felt informed along the way. Providing a reliable and consistent experience from start to finish is something we continually focus on, and it’s great to know that reflected in your visit.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team
Would give a 0 if possible
Would give a 0 if possible. My arrival date has constantly been changed. Going on a month without the furniture and no clue when it’s coming in. I’ve called in several times and they won’t allow me to cancel the order. They said they would call me back within 24 hours to follow up on the location of the pieces and they never did. Said they would give a credit and never did. They have been all lies. Don’t trust them!
10 March 2026
Unprompted review
It was easy to place my order
It was easy to place my order! He answered all my questions with expertise!!!
Thank you for helping me decide on my order!
30 March 2026
Reply from 1StopBedrooms
Hi Willis, thank you for taking the time to share your experience.
We’re glad to hear everything went smoothly and that you felt confident throughout the process. Providing knowledgeable support and a seamless ordering experience is something we consistently strive for.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Kind regards,
Customer Experience Team
Easy call
Easy call, communication great and hung up being quite happy with the call and results!
30 March 2026
Reply from 1StopBedrooms
Hi Susan, thank you for taking the time to leave your review.
It’s great to know your experience was smooth and left you feeling confident. Providing clear communication and a consistently positive experience is something we work hard to deliver every time.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team
Price match guareenteed
29 March 2026
Reply from 1StopBedrooms
Hi Siobhan, thank you for taking the time to leave your review.
We’re pleased to know your experience met expectations. Providing clear value and a consistent experience is something we focus on every day.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team
Simon was so very pleasant
Simon was so very pleasant, everything has just been wonderful and a very good experience
29 March 2026
Reply from 1StopBedrooms
Hi Marilyn, thank you for taking the time to share your review.
It’s great to hear that your experience was such a positive one. We aim to provide a consistently smooth and enjoyable experience, and feedback like yours reflects the standards we work to maintain.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team
The items were hard to find but we…
The items were hard to find but we found them on 1StopeBedrooms in back order. We got them 2 months later. They look perfect.
7 January 2026
Reply from 1StopBedrooms
Hi Shatha, thank you for taking the time to leave your review.
We’re glad to hear everything came together and that you’re happy with how your items look. Providing a reliable and consistent experience is something we continuously strive for, and feedback like yours reinforces that commitment.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Kind regards,
Customer Experience Team
Reply from 1StopBedrooms
Hi Robert, thank you for taking the time to leave your review.
It’s great to know your experience met expectations. We work hard to ensure every step is smooth and consistent from start to finish.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Kind regards,
Customer Experience Team
Never on time - Always Shipping delay
Never on time - Always Shipping delay and you cant even cancel the order, never trust this company. they say its in stock but its all a lie. BETTER WATCH OUT
18 March 2026
Unprompted review
Reply from 1StopBedrooms
Hi John, thank you for taking the time to leave your review.
We’re pleased to know your experience reflected the level of professionalism and consistency we aim to deliver. Providing a smooth and reliable process from start to finish is something we focus on every day.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Best regards,
Customer Experience Team
I haven't even got my order yet but…
I haven't even got my order yet but already having trust issues. No price protection like they promised. Run around. Can't imagine if I had a real problem. Dont buy the warranty thats bait and switch. I wanted to cancel they informed me they would charge me over 1000. Im stuck for now.
25 March 2026
Unprompted review
Our experiences with this company have…
Our experiences with this company have been excellent every single time. The products are of a high quality and delivery has been exquisite. We will definitely continue to buy from 1 stop!
26 March 2026
Reply from 1StopBedrooms
Hi Customer, thank you for taking the time to leave your review.
It’s great to know your experiences have been consistently positive. Providing dependable quality and a smooth overall experience is something we focus on every day, and it’s encouraging to see that reflected in your feedback.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Kind regards,
Customer Experience Team
Deceptive & unfair business practices wouldn’t recommend
I am formally documenting my experience with One Stop Bedrooms after more than a month of unsuccessful attempts to resolve a delivery issue involving damaged merchandise.
The furniture I received was not in new condition as advertised. It arrived visibly damaged and dirty. I documented these issues immediately upon delivery and contacted the company the same day in good faith, expecting a prompt and reasonable resolution.
Instead, I have encountered a prolonged and dismissive response process. Over the past month, there has been no meaningful accountability, no timely resolution, and no clear effort to correct the issue. What should have been a straightforward matter has been unnecessarily drawn out, leaving me with unusable furniture in my home.
This situation raises serious concerns regarding:
• Misrepresentation of product condition at the point of sale
• Lack of basic quality control prior to delivery
• Failure to properly vet or manage third-party vendors and delivery partners
• Inadequate and ineffective customer service when addressing legitimate complaints
At this point, the issue extends beyond inconvenience. Retaining a customer’s payment while delivering goods that are not as described, and then failing to remedy the situation within a reasonable timeframe, reflects a disregard for standard consumer protection expectations.
I have maintained thorough documentation of the condition of the merchandise, my initial report, and all subsequent communications. Given the lack of resolution to date, I am now pursuing formal complaints through appropriate consumer protection channels and will continue to escalate this matter until it is resolved appropriately.
It has now been over a month, and I remain in possession of damaged furniture with no resolution. This is unacceptable.
Consumers should be aware that if an issue arises with an order, resolution may be delayed, accountability may be limited, and the burden may fall entirely on the customer to pursue corrective action.
I strongly encourage potential buyers to carefully consider these factors before making a purchase.
27 February 2026
Unprompted review
great customer service
I purchased a high end chair that was manufactured by Maitland-Smith, a well known brand. Unfortunately, the tilt feature did not work easily and my multiple attempts to reach the company's customer service department (which is apparently non-existent) failed. 1StopsBedrooms to the rescue. Azure F., the 1SB rep followed up on the case as if I were her own family. In the end MS failed her as well and I was offered a $500 refund. But I found a local chair repair service that fixed the problem and so saved myself grief and 1SB $500. The point is that the stark difference between Maitland-Smith and 1StopBedrooms is glaring. I would shop at 1SB without hesitation and highly recommend it to everyone. Their stock is impressive, the deals are exceptional and the customer service is outstanding. Special thanks to Azure F!!
11 February 2026
Reply from 1StopBedrooms
Hi Joe, thank you for taking the time to share your experience.
We’re glad to hear that you felt supported throughout the process and that our customer service made such a strong impression—she’ll be pleased to see your kind words. Providing attentive service and a reliable experience is something we consistently strive for.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team
Good quality at great prices!
This is the second living room set I bought from 1 stop bedrooms and im very pleased with the furniture and the customer service. I plan on purchasing 4 dressers and a dinning room table and chairs and a coffee table eventually.
23 March 2026
Reply from 1StopBedrooms
Hi Candy, thank you for taking the time to leave your review.
We’re glad to hear your experience has been consistently positive. Providing reliable quality and a smooth customer experience each time is something we take pride in, and it’s great to know that’s been reflected in your visits.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team
Pleased.
Mr. KOBE was very informative and seasoned concerning the company and it's products. He was a pleasant person to work with. Thank you.
20 March 2026
Reply from 1StopBedrooms
Hi Patricia, thank you for taking the time to leave your review.
We’re glad to hear your experience was such a positive one and that you felt well supported throughout the process. Providing knowledgeable, professional service is something we consistently strive for.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team
Easy to navigate the site
Easy to navigate the site, world class customer service from Simon!
19 March 2026
Reply from 1StopBedrooms
Hi Elaine, thank you for taking the time to leave your review.
It’s great to hear you had such a smooth and enjoyable experience. Our team works hard to provide a high standard of service, and it’s always encouraging to see that reflected.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Kind regards,
Customer Experience Team
I loved the website and the quick…
I loved the website and the quick response. Check was a breeze and I the email double checking it was me purchasing the items
18 March 2026
Reply from 1StopBedrooms
Hi Sheri, thank you for taking the time to leave your review.
We’re pleased to hear your experience felt smooth and efficient from start to finish. Creating a seamless and reliable process is something we consistently focus on for every customer.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Kind regards,
Customer Experience Team
SCAM COMPANY!!
SCAM COMPANY!!! THEY SELL WARRANTIES THEY DO NOT HONOR!! Furniture breaks after a couple months! RUDE PEOPLE!!! THEY ARE GETTING SUED BY THE NEW YORK AG FOR SCAMMING CUSTOMERS LIKE ME!!!
17 March 2026
Unprompted review
Simon was really patient and answered…
Simon was really patient and answered all of my questions!! Our call was somehow disconnected and he was thoughtful enough to call me back!!
17 March 2026
Reply from 1StopBedrooms
Hi Evelyn, thank you for taking the time to leave your review.
We’re glad to hear you had such a positive experience and that the support you received felt attentive and reliable. Providing a helpful and consistent experience is something we truly value.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team
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