1st Call Taxis Evesham Reviews 10

TrustScore 4 out of 5

4.1

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Company details

  1. Airport Shuttle Service
  2. Minibus Taxi Service
  3. Taxi Service
  4. Taxi Stand

Written by the company

1st Call Taxis, based in Evesham, is your premier choice for reliable and comfortable taxi and private hire services, specializing in airport transfers. We understand the importance of punctuality and stress-free travel, especially when catching a flight. Our extensive fleet of 15 vehicles caters to diverse needs and budgets, ensuring we can accommodate any group size. Choose from our range of 4, 6, and 8-seater vehicles, or opt for our executive vehicles for a premium business travel experience. We also offer wheelchair-accessible taxis, ensuring inclusivity for all our passengers. Our experienced and professional drivers are dedicated to providing exceptional customer service, making your journey safe and enjoyable. Book with 1st Call Taxis for a seamless and dependable travel solution in the Evesham area and beyond. We are here to get you to your destination, on time, every time


Contact info

4.1

Great

TrustScore 4 out of 5

10 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Friendly and stress-free

Picked up from Birmingham Airport Holiday Inn on time by Mike, who was very friendly and gave us a stress-free ride home after our holiday. Our earlier trip to Birmingham with the owner (Yan?) was equally good. Would always recommend this company and its drivers.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

First Class for 1st Call

Hi Yan and everyone. This is now the 2nd time that I have used Ist Call Taxis. Last year, Yan picked up my elderly and wheelchair bound mother from Pershore hospital to The Vale crematorium and return for my sister's cremation. He was brilliant with mum. Due to injuring my wrist a few weeks ago I needed a taxi to and from work. Due to last year's experience, I did not hesitate to call 1st Call. For the last two weeks, I have been taken to and from work by the most pleasant and punctual drivers. The cost of the journeys was very reasonable also. I would recommend Yan and his guys to anyone. The service is fantastic.

8 October 2025
Unprompted review
Rated 1 out of 5 stars

Poor service

The company made a detour of 4 miles to pick one of us up and tried to claim 11miles and £24 extra. I paid an extra £10. We paid £70 to go from Leckhampton Hill to Cleeve Hill Golf Club. The driver was awful and used his phone whilst driving the taxi. He also never had more than one hand on the wheel at any one time. Dreadful driving and experience. Steer clear.

5 June 2025
Unprompted review
1st Call Taxis Evesham logo

Reply from 1st Call Taxis Evesham

Hi Martin,

This is the third time I've apologized for the experience you had with our driver. As a gesture of goodwill, I agreed for you to pay £10 rather than the £17 the driver initially requested.

I need to clarify for future customers that you were made aware of the fare prior to your booking.

You changed the original booking by 8 miles round trip. The driver explained that this would cost more and that he needed to call the base to ensure he could accommodate the detour while staying on time for his next customers. The reason he was using his phone on loud speaker was so you could verbally abuse me, just as you did with him.

I have correspondence of 15 emails where you agreed to the fare and even complimented our service. Your opinion seems to have changed the moment I politely informed you that we won't tolerate any racist or abusive behavior.

We pride ourselves on our excellent reputation, but unfortunately, we can't please everyone.

Rated 5 out of 5 stars

Great taxi company would highly…

Great taxi company would highly recommend … especially if you’re a wheelchair user. Thank you Mike for getting us to a dental appointment in Worcester safely and in plenty of time. The best chauffeur!!

20 May 2025
Unprompted review
1st Call Taxis Evesham logo

Reply from 1st Call Taxis Evesham

Thank you very much for your kind words!
It has been a pleasure to help with your travel needs!

Kind regards , Yan and the 1st Call Taxis team

Rated 5 out of 5 stars

Best taxi firm in the Cotswolds

1st call taxis are always reliable and on time. They offer a great service and are a lovely group of people. I always enjoy chatting with the drivers.

11 May 2025
Unprompted review
1st Call Taxis Evesham logo

Reply from 1st Call Taxis Evesham

Thank you so much for your wonderful review! We truly appreciate your kind words about our reliability, punctuality, and friendly drivers. It's always a pleasure to have you as a customer. 😊

Rated 5 out of 5 stars

Best Taxi service!5 star Taxis.

Best Taxi service!5 star Taxis.
Reasonable prices ,professional drivers.

23 September 2024
Unprompted review
1st Call Taxis Evesham logo

Reply from 1st Call Taxis Evesham

Thank you very much !
Your feedback is much appreciated!
We wish you all the best !

1st Call Taxis team

Rated 5 out of 5 stars

Had a great experience with 1st Call…

Had a great experience with 1st Call Taxis. Their prices are compatible, the drivers are polite and professional, and the operator is very friendly and knowledgeable. Would highly recommend their services.

20 September 2024
Unprompted review
1st Call Taxis Evesham logo

Reply from 1st Call Taxis Evesham

Thank you very much for your kindness!
All the best wishes from the 1st Call Taxis team

Rated 5 out of 5 stars

Best taxi company in and around…

Best taxi company in and around Evesham! Delivering 5-star service, the drivers are always on time and always happy to chat with you during your journey with them. Trusted by many, this company will become your Number 1! ❤️

23 September 2024
Unprompted review
1st Call Taxis Evesham logo

Reply from 1st Call Taxis Evesham

Thank you very much for the kind words!
We wish you all the best , and looking to see you again!
1st Call Taxis team

Rated 5 out of 5 stars

Excellent service

We left booking a taxi quite last minute, but 1st Call Taxis were able to accommodate us. We were given timely text updates and both of our drivers, Ogi and Yan, were wonderful!

29 October 2022
Unprompted review
1st Call Taxis Evesham logo

Reply from 1st Call Taxis Evesham

Thank you very much for the review!

Rated 5 out of 5 stars

Amazing customer friendly and reliable…

Amazing customer friendly and reliable Taxi service. Ordered a Taxi to go to Strafford upon Avon can't remember the name of the driver but he was on time and very friendly. Dropped us off and told us to ring when we wanted to be picked up and there was Taxi waiting for us to pick on the time they said they would pick up. Also kept us informed with ETA. Highly recommend this Taxi company very reliable and friendly service will use it again for sure.

26 August 2022
Unprompted review
1st Call Taxis Evesham logo

Reply from 1st Call Taxis Evesham

Thank you very much for the positive feedback!Much appreciated!

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