1examprep.com Reviews 98

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their patience, professionalism, and ability to clearly explain complex processes, making them feel comfortable and understood. Many highlight the exceptional customer service, noting that representatives are informative, knowledgeable, and always available to answer questions and provide support. The user experience is frequently described as smooth, easy, and educational, with clear instructions and helpful guidance that simplifies the entire process. However, some people also felt that customer service calls were occasionally disrupted or ended abruptly, which was an isolated experience.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and availability of... See more

User experience

Reviewers mention positive feedback about user experience, highlighting great attention and an easy,... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the... See more

Instructions

Customers had positive experiences with instructions, finding them clear and easy to understand. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Carlos Diaz was awesome to work with. He broke down the GC course through 1 Exam Prep in a way that actually made sense and never rushed through anything. Super patient, answered all my questions, and... See more

Company replied

Rated 5 out of 5 stars

I purchased my books and was told someone would be reaching out to me, that someone was Carlos Diaz. He took the time to explain everything clearly and walk me through how the entire process works. He... See more

Company replied

Rated 5 out of 5 stars

Carlos was excellent. He was very thorough during the intro call and made the entire process smooth and easy. By following his instructions, I was able to pass the first part—the Business and Finance... See more

Company replied

Rated 5 out of 5 stars

Carlos Diaz was very informative and knowledgeable about the course and how to navigate all the books needed to pass the exams. Answered all my questions and gave me his personal number to reach out w... See more

Company replied


Company details

  1. Educational Institution
  2. Career and Education Provider
  3. Education Center

Written by the company

Contractor exam prep license school providing certificate based training for state licensing exams across construction and skilled trades. We deliver focused study programs designed to support licensing approval, exam readiness, and professional certification.


Contact info

4.8

Excellent

TrustScore 5 out of 5

98 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great resource

Great resource. Very professional customer service. Chris made everything easy and simple to understand.

14 April 2026
Unprompted review
1examprep.com logo

Reply from 1examprep.com

Thank you for the great feedback!

We’re glad to hear you found 1 Exam Prep to be a valuable resource and that Chris made everything easy and simple to understand. Providing clear guidance and professional customer service is exactly what we strive for.

We’ll be sure to pass your kind words along to Chris. We appreciate you choosing 1 Exam Prep and look forward to supporting you on your journey!

Rated 5 out of 5 stars

Everything I need to be set up for success!

There is so much to know about the process of getting your Contractor License in Florida, and it can be very confusing trying to figure it out on your own. I found 1ExamPrep's videos online and started watching them. Jacob got me set up with the training materials and classes that I need. Carlos was very helpful in explaining and guiding me through what lies ahead in the process. He did a great job of setting expectations and answering my questions. I feel much more confident about the process and about getting my license. Thank you!

13 April 2026
Unprompted review
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Reply from 1examprep.com

Thank you for such a thoughtful and detailed review!

You’re absolutely right—the process of getting your contractor license in Florida can feel overwhelming, and we’re glad you found our videos helpful in getting started. It’s great to hear that Jacob was able to get you set up with the right training materials and classes, and that Carlos provided clear guidance, set expectations, and answered your questions along the way.

At 1 Exam Prep, our goal is to simplify the entire process and give you the confidence to move forward—and we’re thrilled to hear you’re feeling that way.

We truly appreciate you choosing 1 Exam Prep and look forward to supporting you all the way through getting your license and beyond!

Rated 5 out of 5 stars

5 STARS

5 STARS! Brandi and Natalia were super responsive and helpful and made sure I had all my books and study materials to pass my roofing contractor exam! Would definitely recommend!

1 April 2026
Unprompted review
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Reply from 1examprep.com

Thank you for the 5-star review!

We’re glad to hear Brandi and Natalia were responsive and helpful in making sure you had all the books and study materials you needed for your roofing contractor exam. That level of support is exactly what we strive for at 1 Exam Prep.

We truly appreciate your recommendation and look forward to helping you succeed—don’t hesitate to reach out if you need anything along the way!

Rated 5 out of 5 stars

Carlos was phenomenal!

Carlos was phenomenal! He answered all of my questions and guided me through every step.

13 April 2026
Unprompted review
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Reply from 1examprep.com

Thank you for the amazing feedback!

We’re glad to hear Carlos was phenomenal and took the time to answer all your questions while guiding you through every step. That level of support is exactly what we strive to provide at 1 Exam Prep.

We’ll be sure to share your kind words with Carlos. We appreciate you choosing 1 Exam Prep and look forward to supporting you on your journey!

Rated 5 out of 5 stars

It was great

It was great

8 April 2026
Unprompted review
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Reply from 1examprep.com

Thank you for your feedback!

We’re glad to hear you had a great experience with 1 Exam Prep. We appreciate you choosing us and look forward to supporting you every step of the way!

Rated 5 out of 5 stars

Carlos was informative and motivating

Carlos was informative and motivating. I am excited for my exam prep journey.

10 April 2026
Unprompted review
1examprep.com logo

Reply from 1examprep.com

Thank you for the great feedback!

We’re glad to hear Carlos was both informative and motivating—that’s exactly the kind of experience we aim to provide at 1 Exam Prep. It’s exciting to hear you’re feeling confident and ready to begin your exam prep journey.

We’ll be sure to share your kind words with Carlos. We appreciate you choosing 1 Exam Prep and look forward to supporting you every step of the way!

Rated 5 out of 5 stars

Very professional recommendation and…

Very professional recommendation and guidance.

9 April 2026
Unprompted review
1examprep.com logo

Reply from 1examprep.com

Thank you for your feedback!
We’re glad to hear you received professional recommendations and guidance—that’s exactly what we strive to deliver at 1 Exam Prep.
We appreciate you choosing 1 Exam Prep and look forward to supporting you every step of the way!

Rated 5 out of 5 stars

Carlos was very informative

Carlos was very informative. He walked me through everything I need to know so that I can succeed.

8 April 2026
Unprompted review
1examprep.com logo

Reply from 1examprep.com

Thank you for the great feedback!
We’re glad to hear Carlos was very informative and took the time to walk you through everything you need to succeed. That level of clarity and support is exactly what we strive to provide at 1 Exam Prep.
We’ll be sure to pass your kind words along to Carlos. We appreciate you choosing 1 Exam Prep and look forward to supporting you every step of the way!

Rated 5 out of 5 stars

Carlos Diaz was awesome to work with

Carlos Diaz was awesome to work with. He broke down the GC course through 1 Exam Prep in a way that actually made sense and never rushed through anything. Super patient, answered all my questions, and made sure I fully understood each step. Definitely recommend him if you’re looking to get started the right way.

7 April 2026
Unprompted review
1examprep.com logo

Reply from 1examprep.com

Thank you so much for your kind words and for taking the time to share your experience!

We’re thrilled to hear that Carlos made such a positive impact on your journey. Taking complex material and breaking it down in a way that truly makes sense is exactly what we strive for, and Carlos consistently goes above and beyond to make sure our students feel confident every step of the way.

We’ll be sure to pass along your feedback to him—he’ll really appreciate it.

Wishing you continued success as you move forward in your contractor journey, and we’re here for you whenever you need us!

Rated 5 out of 5 stars

Carlos was very nice and helpful

Carlos was very nice and helpful

6 April 2026
Unprompted review
1examprep.com logo

Reply from 1examprep.com

Thank you for your review!

We’re happy to hear that Carlos was nice and helpful throughout your experience. Providing supportive and knowledgeable guidance is what we aim for with every student.

We truly appreciate you choosing 1 Exam Prep and are here to help every step of the way—wishing you great success on your journey!

Rated 5 out of 5 stars

Very helpful in understanding the…

Very helpful in understanding the concept of the task i have ahead and any questions that I may have to help with the exam.

6 April 2026
Unprompted review
1examprep.com logo

Reply from 1examprep.com

Thank you for your thoughtful feedback!

We’re glad to hear that the guidance you received helped you better understand the process and what to expect moving forward. Getting clarity and confidence before the exam is a huge part of success, and we’re here to make sure you feel fully prepared every step of the way.

If any new questions come up along the way, don’t hesitate to reach out—we’re always here to help. Wishing you the best of luck on your exam!

Rated 5 out of 5 stars

Very helpful

Before the call, I honestly thought it might be a waste of time; however, after speaking with Carlos Diaz, I’m really glad I took it. He answered every question I had thoroughly and genuinely made me feel like his goal was to help; not to sell. Thank you!

3 April 2026
Unprompted review
1examprep.com logo

Reply from 1examprep.com

Thank you for your honest feedback—we really appreciate you giving us the opportunity.

We completely understand going into a call with some hesitation, and it means a lot to hear that Carlos was able to turn that experience around. His focus is always on helping first, making sure every question is answered, and guiding students in the right direction—not just selling a service.

We’ll be sure to share this with him, he’ll truly appreciate it.

Thank you again for trusting 1 Exam Prep, and we’re here for you every step of the way as you move forward!

Rated 5 out of 5 stars

Carlos was extremely helpful through…

Carlos was extremely helpful through the setup process! I was extremely impressed with the information he provided and made the setup simple as possible and give us plenty of tips and tricks to be successful through the process. He also offers 24/7 support.

3 April 2026
Unprompted review
1examprep.com logo

Reply from 1examprep.com

Thank you for your great feedback!

We’re glad to hear that Carlos made the setup process simple and provided valuable tips to help you succeed. Setting a strong foundation from the beginning is key, and it’s great to know he delivered that for you.

We’ll be sure to pass along your kind words to Carlos—he’ll really appreciate it. And yes, our team is always here to support you whenever you need us.

Wishing you continued success as you move forward—we’re here every step of the way!

Rated 5 out of 5 stars

Carlos was very helpful

Carlos was very helpful. He explained the process and services in detail and was able to help me navigate.

3 April 2026
Unprompted review
1examprep.com logo

Reply from 1examprep.com

Thank you for your feedback!

We’re glad to hear that Carlos was able to clearly explain the process and help you navigate your next steps. Making everything easy to understand is a big part of what we aim to provide.

We’ll be sure to share your kind words with him—he’ll really appreciate it.

We’re here to support you every step of the way and wish you continued success on your journey!

Rated 5 out of 5 stars

Awesome company

Awesome company. 100% recommend. If you want to achieve a high score. Thanks for all the help Chris.

2 April 2026
Unprompted review
1examprep.com logo

Reply from 1examprep.com

Thank you so much for your recommendation!

We’re thrilled to hear you had a great experience and that Chris was able to support you along the way. Helping our students achieve high scores and feel confident going into their exams is exactly what we aim for.

We truly appreciate your support and wish you continued success moving forward. If you ever need anything, we’re always here to help!

Rated 5 out of 5 stars

Carlos - Pleasant / Professional / Effective

Carlos, was very pleasant, professional, knowledgeable and squared away. He assessed my needs and addressed them appropriately. I am quite pleased with the exchange.

2 April 2026
Unprompted review
1examprep.com logo

Reply from 1examprep.com

Thank you for your thoughtful feedback!

We’re glad to hear that Carlos made such a positive impression. His professionalism, knowledge, and ability to truly understand and address each student’s needs are exactly what we strive for.

We’ll be sure to pass along your kind words to him—he’ll really appreciate it.

We appreciate you choosing 1 Exam Prep and look forward to supporting you throughout your journey!

Rated 5 out of 5 stars

Carlos Diaz was very helpful in…

Carlos Diaz was very helpful in breaking down the process and explaining everything that I needed to get started.

2 April 2026
Unprompted review
1examprep.com logo

Reply from 1examprep.com

Thank you for your feedback!

We’re glad to hear that Carlos was able to clearly break down the process and help you understand exactly what you need to get started. That clarity from the beginning makes a big difference.

We’ll be sure to share your kind words with him—he’ll really appreciate it.

Wishing you great success as you move forward, and we’re here to support you every step of the way!

Rated 5 out of 5 stars

Chris helped me set up enrollment

Chris helped me set up enrollment! 10/10 very helpful I would recommend!

1 April 2026
Unprompted review
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Reply from 1examprep.com

Thank you for your great feedback!

We’re glad to hear that Chris made your enrollment process smooth and helpful. Getting started the right way is key, and it’s great to know he delivered a 10/10 experience.

We truly appreciate your recommendation and look forward to supporting you throughout your journey. Wishing you continued success!

Rated 5 out of 5 stars

The time was well spent explaining the…

The time was well spent explaining the course contents with a road map for success in passing the exams

1 April 2026
Unprompted review
1examprep.com logo

Reply from 1examprep.com

Thank you for your feedback!

We’re glad to hear that your time with us was well spent and that the course breakdown and roadmap gave you a clear path toward success. Having a structured plan makes a big difference when preparing for your exam.

We’re here to support you every step of the way and wish you the best of success as you move forward!

Rated 5 out of 5 stars

Chris at 1exam met with me Ontime and…

Chris at 1exam met with me Ontime and reviewed all questions I had regarding the Georgia Masters 2 exam prep course. I ordered the materials and signed up for online classes so I can practice at my own leisure to prep for the test. Just a great experience with Chris and the entire team thus far. I'll follow up later upon completion.

1 April 2026
Unprompted review
1examprep.com logo

Reply from 1examprep.com

We’re glad to hear that Chris was able to meet with you on time and thoroughly address all of your questions regarding the Georgia Masters 2 exam prep course. It’s great to know you now have your materials and online classes set up so you can prepare at your own pace.

We truly appreciate your trust in our team and are excited to support you throughout your journey. We look forward to hearing how everything goes—wishing you great success as you prepare for your exam!

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