I had left a chat message the night before but for some reason this wasn’t responded to, I was looking for additional supplies while out of town. HOWEVER, when I called the next day, the response wa... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great customer service and that includes their automated systems as well as person to person care. If something isn’t right, I receive a call from a service rep and my supplies remain on schedule. If... See more
Company replied
Every one of the customer service agents at 180Medical are always pleasant as well as professional. There is a great group of people to work with there I receive my monthly shipment of catheters li... See more
Company replied
Always very polite, well spoken, and helpful representatives. I have been a customer for eight years. The only disruptions in receiving my catheter shipments was due to my urologist Drs office staff n... See more
Company replied
Company details
About 180 Medical
Written by the company
180 Medical is one of the most trusted names in catheter and ostomy supplies nationwide. Founded in 2002 by Todd Brown after his spinal cord injury, our company was built on a vision of providing the kind of reliable, compassionate service he once struggled to find.
For over 20 years, we've proudly served customers across the country with high-quality catheter, ostomy, and related urology products, but we're more than just a supplier. When you call us, you're connected with a real person who cares. Our compassionate specialists are here to make the process of getting the catheter or ostomy supplies you need as easy and stress-free as possible.
We answer all your product questions, help you navigate your insurance coverage, and offer free samples and free deliveries discreetly to your door. Plus, we stand behind everything we send with our 100% Satisfaction Guarantee.
Why choose 180 Medical?
- Nationally trusted catheter & ostomy company with award-winning service
- Free samples
- Free discreet shipping nationwide
- Compassionate peer support and a team of Patient Advocates
- Secure online portal and app for easy reordering, tracking shipments, and more
- Help navigating insurance
Built on a foundation of compassion, integrity, and expertise, 180 Medical continues to set the standard as one of the most trusted medical supply companies that provide catheter and ostomy supplies today.
Contact info
8516 NW Expressway, 73162, Oklahoma City, United States
- 877-688-2729
- info@180medical.com
- 180medical.com
4.9
Excellent
14K reviews
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I 80medical is always accommodating for…
I 80medical is always accommodating for my supplies.
Always go above and beyond to help with any situation.
10 October 2025
Reply from 180 Medical
Your positive feedback truly makes our day! We’re so grateful for your support and are here whenever you need assistance.
Reply from 180 Medical
Thanks so much for your review! We’re delighted that you had a great experience with us. We’re here for you anytime you need help!
I have always had positive experiences…
I have always had positive experiences with 180 Medical. The shipments are always on time. Customer service is great. I really love the birthday cards and Christmas cards.
9 October 2025
Reply from 180 Medical
Your review truly made our day! Thank you for sharing your experience. We appreciate your kind words and are so happy to have you as a customer. Feel free to reach out if you ever need anything!
I had a great experience with Carrie my…
I had a great experience with Carrie my rep who made my ordering process so easy. She was super helpful and made the process so quick and easy. I will definitely recommend 180 Medical to any one that needs compression socks.
6 July 2026
Unprompted review
Reply from 180 Medical
Thanks so much for your review! We’re delighted that you had a great experience with us. We’re here for you anytime you need help!
I've been getting supplies from here…
I've been getting supplies from here for year's now. They have always been on time. Anytime I've called which was once nothing major but they were very helpful and very nice.
8 October 2025
Reply from 180 Medical
Thank you for your great review! We’re so glad we could meet your expectations. We’re always here to help with anything you need in the future.
I can rely on my monthly order of…
I can rely on my monthly order of catheters and lubricating jelly to be processed timely and arrive by the stated delivery date.
7 October 2025
Reply from 180 Medical
Your feedback means the world to us! We’re thrilled to know you’re happy with our service, and we look forward to supporting you again soon.
Dependability!!!
7 October 2025
Reply from 180 Medical
We’re so happy to hear you had a positive experience! Thank you for your support and for taking the time to leave a review. If you need any further help, we’re just a message away!
180 Medical
It is always been a pleasure dealing with 180 Medical and its associates as they always care about your need and what you have to say.
20 January 2026
Reply from 180 Medical
Thank you for the glowing review! It’s a pleasure to hear that you’re happy with our service. We’ll be here whenever you need help in the future!
Excellent Team Work
Very nice company the people are very nice and helpful.
The shipping dept get your order out to your home in 2 days.
You have an excellent group of people working together .
7 October 2025
Reply from 180 Medical
Your review truly made our day! Thank you for sharing your experience. We appreciate your kind words and are so happy to have you as a customer. Feel free to reach out if you ever need anything!
Normal dependable service and attention…
Normal dependable service and attention to special needs when they occur.
19 May 2026
Reply from 180 Medical
Thank you for your amazing feedback! It’s our goal to provide great service, and we’re so glad to hear you’re happy with it. Let us know if we can assist with anything else.
Reply from 180 Medical
Thank you for your kind words! We’re so happy to hear that you’re satisfied with our service. We’re always here if you need assistance in the future!
It was excellent
It was excellent, I need to update my payment information. It was handled fast and easy.
8 October 2025
Reply from 180 Medical
Thanks so much for your review! We’re delighted that you had a great experience with us. We’re here for you anytime you need help!
Clayton's review
Very cheerful friendly staff,product is delivered on time in perfect condition
8 July 2026
Reply from 180 Medical
Thanks for the wonderful review! We’re grateful to have you as a customer and happy to hear you’re enjoying our service. Let us know if we can assist in any way!
Reply from 180 Medical
Thank you for the kind review! We’re so glad to know our service met your expectations. We’re always here to support you, so feel free to reach out anytime!
Reply from 180 Medical
We really appreciate you taking the time to leave a review. It’s great to hear that we could meet your expectations. Don’t hesitate to reach out if you need anything!
I have been changing my bag almost every day.
I have been changing my bag almost every day because they have not been lasting more than two days. They gave me samples and that what I have been using.
1 June 2026
Reply from 180 Medical
Thanks so much for your review! We are glad to hear the samples are working for you.
Reply from 180 Medical
We appreciate your kind feedback! It’s wonderful to know you’re enjoying our service. Should you ever need anything, don’t hesitate to reach out!
Reply from 180 Medical
Thank you for taking the time to leave such a positive review! Your support means a lot, and we’re here anytime you need assistance.
Reply from 180 Medical
Thanks so much for sharing your thoughts! We truly appreciate your feedback and are happy to have you as a customer. If there’s anything we can do to assist further, don’t hesitate to reach out!
Twenty years without a flaw in service
11 October 2025
Reply from 180 Medical
Your review made us smile—thank you for your kind words! We’re committed to providing the best service possible, and we’re here for you whenever you need us.
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