123cards.com Reviews 1,514

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 348 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of cards, noting their innovative, beautiful, and often humorous designs. Many appreciate the ease of use, the ability to customize cards with personal messages, images, music, and effects, and the convenience of scheduling deliveries. The service is frequently described as reliable and efficient, making it a valuable tool for staying connected with friends and family, especially for those with mobility challenges or who need to send last-minute greetings. However, some people were dissatisfied with the subscription model, particularly regarding unexpected charges after trials or issues with specific card features like personalized song lyrics. A few other people also felt that the customer service was not up to par.

What people talk about most

Product

Reviewers express satisfaction with the product, highlighting the great selection of cards for every occasion... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease of use and... See more

Website

Customers consistently note positive experiences with the website, praising its ease of use, navigation, and... See more

Service

Consumers find service to be positive, with many praising its efficiency and reliability. Reviewers highlight... See more

Subscription

Customers had ambiguous experiences with subscription. Many reviewers expressed frustration with unexpected... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been a user before hoping to use the cards to keep in touch with folks but did not maintain my intent. This time I wanted my lover and best friend to know how I feel in this multi-dimensional sh... See more

Company replied

Rated 5 out of 5 stars

I have never had such great communications when dealing with a company. Not only were they able to sort our problem, but were very quick in doing so, made us feel like valued customers rather than a... See more

Company replied

Rated 5 out of 5 stars

I had a problem with my credit card being able to complete my subscription. However, Kris responded very quickly to my email and did a super great job of getting me through this ….several emails later... See more

Company replied

Rated 5 out of 5 stars

123cards make my experience great in so many ways. First of all their e-cards are innovative, beautiful, funny, tasteful, and a great selection! Also, many cards are so thoughtful like for special oc... See more

Company replied


Company details

Written by the company

A quality selection of birthday eCards and other greeting cards to suit any occasion. Send an instant eCard to your friends and family with 123cards.com.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 90% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

I needed to send a card to someone who…

I needed to send a card to someone who I thought would like some Christmas cheer unexpectedly. I came across 123cards.com and was able to use your site in a reasonable
time frame after reading the instructions a few times. The 123cards.com got the message to the person & I appreciated getting a copy of the card sent also.
Happy Holidays,
Ron

25 December 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Ronald,

So happy to hear that we helped you spread some cheer over the holidays!

We look forward to seeing you another time you'd like to send an ecard near or far.

Kind wishes from the whole team

Rated 5 out of 5 stars

Rick's People Connection

I sent out some Christmas funny E-Cards for friends and family, wishing them all the best for the holidays.
After receiving and opening the folder, they all called me back, and they were laughing their heads off, saying the cards are so funny, they just couldn't stop laughing.

25 December 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Hey James,

We are officially filing this under: “The Best Kind of Side Effects.” 😄
Thank you for sending our funny Christmas e-cards - we’re so happy your recipients couldn’t stop laughing. We recommend keeping tissues nearby… for happy tears only!

Wishing you and yours Happy Jolly Holidays!

Sasha,
123cards

Rated 5 out of 5 stars

Convenient

That I enjoyed the experience of using 123cards and is very exciting to use

24 December 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Hi Tiffani,

Thank you for taking the time to leave a review! We are thrilled that you enjoyed your experience using our site.

If you ever have any questions please feel free to reach out to us via Help Centre. We are just an email away.

Kind regards,
Sasha

Rated 4 out of 5 stars

Easy to use

Easy to use. Reasonable value for money.

25 November 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Hi Mr. Daly,

Thank you for taking the time to leave a review. We are happy to hear that you found our site easy to use and at a good price.

If you have any comments on how we can make our site or services better - please send us an email by responding to any of our previous emails. We are always ready to listen.

Wishing you a great day!
Sasha

Rated 5 out of 5 stars

Easy to use and convenient.

Easy to use and convenient.

26 December 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Hey Jai,

Thank you so much for taking the time to leave a review! We are so happy to hear that you found our product easy and convenient!

We hope to see you again!

Have a great day!
Kind wishes,
Sasha

Rated 1 out of 5 stars

Not happy

Not happy. I requesred for the ecard to be texted and e-mailed and they never got the texts

25 December 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear John,

I’m sorry to hear this and would like to assure you that all three ecards you sent were delivered successfully, including delivery by text message to the phone numbers provided. One card has been opened, while the other two have yet to be picked up.

When a card remains unopened and if the recipient information is correct, it’s often because the message was missed or the recipient may be cautious about opening a link — especially if it’s the first time they’ve received an ecard.

In these situations, a great option is to also share the card link directly with the recipient. The link can be sent by text, WhatsApp, Messenger, or any other platform you normally use for communication with the individual recipient.

If you need help or have questions, our support team is always happy to assist.

Warm wishes,
Julie

Rated 5 out of 5 stars

Great Choice of Cards

Great Choice of Cards, easy to , It keeps your address book

25 December 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear John,

Thank you for the 5-stars! We are so happy to hear that you enjoyed our choice of cards and the way our address book works.

We hope to see you back on the site sending some cards soon!

Warm regards,
Sasha

Rated 3 out of 5 stars

My girlfriend overseas said she never…

My girlfriend overseas said she never received her e-card even though it says it has been sent. She said she checked her spam , junk, and other options but cannot find it. This was the first e-card that I sent and the most important one. I don’t know if it’s because she is half way across the world has anything to do with it or not. My family members in the USA received their e-cards, it’s just my girlfriend who didn’t.

23 December 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Phillip,

Thank you for your review - and we’re truly sorry your girlfriend didn’t receive your e-card, especially since it was your first (and most important) one.

It’s great that your family members received theirs, and just to reassure you: being overseas doesn’t prevent delivery. Most often, missing cards are caused by things like a small typo in the email address or if the card accidentally went into the spam folder.

Here are a few quick ways to make sure your girlfriend will always receive your card should you wish to send her another one:

- Double-check her email address

- Add her phone number when sending - this is a great option and it can improve deliverability of your ecard.

- Use the shareable link: after sending, you’ll see a direct link to your card on the Thank You page, and you can also find it anytime in your Sent Cards. You can then send that link via WhatsApp, Messenger, etc. - this is the most reliable backup if an email goes astray.

If you’d like, please reach out to us directly and we’ll be happy to check the delivery status for your girlfriend’s email address.

Thank you again for using 123cards.

Warm regards,
Sasha

Rated 4 out of 5 stars

They are fast to send the card and fast…

They are fast to send the card and fast to advise you when it was rec:d
I am very sorry that they do not have very much french cards

2 December 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Richard,

Thank you for your feedback! We hope to have more cards in French that you can enjoy next season. I will send you a personal message in case there are any particular cards you'd like to see.

Thank you for using our site!

Kind regards,
Sasha

Rated 1 out of 5 stars

DeScamceptive subscription practices

Deceptive subscription practices. Don't waste your time, avoid this scam website

24 December 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Bill,

Thank you for sharing your feedback - we’re sorry to hear you feel this way. We take concerns about subscriptions very seriously and would genuinely like the chance to look into what happened and help.

Unfortunately, your review doesn’t include any order details, your full name or contact information, so we were not able to locate your account from this message alone. If you reach out by replying to any email from 123cards or contact us through our Help Center, we’ll be happy to review your account and resolve this as quickly as possible.

For clarity: we aim to be transparent about subscriptions - the annual membership fee is shown before sign-up, and we also send a confirmation email that includes the renewal date and renewal price. If something was unclear or didn’t look right, we’d really appreciate the opportunity to investigate and make it right for you.

Kind regards,
Sasha

Rated 5 out of 5 stars

Good choice of cards…

Good choice of cards that are easy to add comments to, and to send.

24 December 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Hi Allen,

Thank you for your kind words and for taking the time to leave a review. We appreciate it.

Should you have any questions, don't hesitate to reach out to us via our Help Center.

Happy holidays!

Best regards,
Sasha

Rated 5 out of 5 stars

you have many great choices for various…

you have many great choices for various occasions. once a choice is made, everything continues to go smoothly, with card being sent out, notification of this and notification of person receiving card. thank you and wishing you a blessed, happy holiday.

24 December 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Marylyn,

Thank you for the 5 stars and the wonderful review. We are happy to hear that you like our ecard choices and the sending flow :) We aim to grow our collection with fresh cards each year so that there is always something new and exciting to send.

Wishing you Happy Holidays!
Best wishes,
Sasha

Rated 5 out of 5 stars

EASY TO USE

I like the ability to send my own greetings, change the font, and have the snowflakes come down.

24 December 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Sandra,

Thank you for taking the time to leave a review! We are happy to hear that you find our site easy to use and that you like the personalization options.

Should you have any questions while using the site, just drop us a line. We are here to help.

Best wishes,
Sasha

Rated 5 out of 5 stars

Easy to edit and send the card to…

Easy to edit and send the card to specific email address

22 December 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Rudolf,

Thank you for the 5 stars and for taking the time to leave a review!

We are happy to hear that you found our site easy to use.

Looking forward to welcoming you back any time you'd like to send an ecard or two to friends, family or colleagues.

Kind wishes,
Sasha

Rated 5 out of 5 stars

The quality of your artwork and the…

The quality of your artwork and the selected music to go with it. Outstanding this year. Congratulations.

24 December 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Hi Ronald,

Thank you for the wonderful review! We are delighted to hear that you enjoyed the quality of our artwork and music this year! We offer varied styles so it would be great to know which of the new styles you preferred.

Looking forward to welcoming you back on the site any time. :)

Best regards,
Sasha

Rated 5 out of 5 stars

Great site

So easy to maneuver the many choices.

21 December 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Hi Karl,

Thank you for the 5 stars! We are happy to hear that you liked the way our site operates. We strive to make it as easy to use as possible.

Hope to see you again!

Kind regards,
Sasha

Rated 5 out of 5 stars

Love these

Convenient and a good selection of great cards!

24 December 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Hi Linda,

Thank you for the 5 stars! We are happy & grateful to hear that you love our ecards.

Wishing you and yours Happy Holidays!

Warm regards,
Sasha

Rated 5 out of 5 stars

We were together at Christmas

It brought me close to someone I care about living in another country

24 December 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Patricia,

Thank you for taking the time to leave a review. It warms my heart knowing that an ecard we created brought you closer to someone you care about this Christmas. That's what's it's all about.

Warmest wishes,
Sasha

Rated 5 out of 5 stars

What I liked about the app.

I liked being able to upload my photo and create my own card. It allowed me to personalize my cards. I also liked being able to "Send to another recipient". That was very helpful when personalizing and sending a lot of cards. Adding music and embellishments was also fun.

22 December 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Charli,

We are so happy to hear that you like our feature "Make my own card". It does make the greeting more personal. Happy to hear that you found the "Send to another recipient" useful too! It sure saves time looking for the same card ;)

Looking forward to welcoming you back any time you wish to send personalised ecards near or far.

Warm wishes,
Sasha

Rated 5 out of 5 stars

I use 123cards.com every year

I use 123cards.com every year. Easy to navigate and user friendly. They have an ecard for every occasion.
I will always use them. Across the country and across the world-they are free and the best

23 December 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Sonya,

Thank you for your warm words and thank you for using our site! We look forward to welcoming you again next time you wish to send a card.

Merry Christmas to you and yours!

Best wishes,
Sasha

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