I've been a user before hoping to use the cards to keep in touch with folks but did not maintain my intent. This time I wanted my lover and best friend to know how I feel in this multi-dimensional sh... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
I have never had such great communications when dealing with a company. Not only were they able to sort our problem, but were very quick in doing so, made us feel like valued customers rather than a... See more
Company replied
I had a problem with my credit card being able to complete my subscription. However, Kris responded very quickly to my email and did a super great job of getting me through this ….several emails later... See more
Company replied
123cards make my experience great in so many ways. First of all their e-cards are innovative, beautiful, funny, tasteful, and a great selection! Also, many cards are so thoughtful like for special oc... See more
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Company details
Written by the company
A quality selection of birthday eCards and other greeting cards to suit any occasion. Send an instant eCard to your friends and family with 123cards.com.
Contact info
Denmark
- 123cards.com
4.5
Excellent
2K reviews
Replied to 90% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
great card
a very impressive company to do business with. loved the ecard.
18 April 2026
Unprompted review
Reply from 123cards.com
Dear Barbara,
Thank you so much for the 5 stars and kind words!
It's wonderful to hear that you loved the card, and we hope to see you back at 123cards the next time you'd like to send a special greeting.
Best wishes,
Julie
I love 123 ecards
I love 123 ecards. However, it sure would be nice to have some updated & new selections.
19 April 2026
Unprompted review
Reply from 123cards.com
Dear Vivi,
We’re so happy to hear you love using 123cards - it means a lot to us!
We’re always adding new designs to our collection of currently 800+ ecards, so there’s plenty more to discover. If you need any assistance finding the right card or if there are any specific ecards you’d love to see in the future, you’re very welcome to get in touch with us.
You can reach us through our Help Center or by reply to any email you've received from us. We'd love to hear from you.
Thanks again for your support.
Warm regards,
Kris
I appreciate the capability to edit the…
I appreciate the capability to edit the card to basically custom made for my recipient. I have just figured out how I can also send my card on Facebook post by using the card link. By posting on Facebook I can also send same card to the friends/family of the recipient. This is additional advertising for 123 Cards.
18 April 2026
Unprompted review
Reply from 123cards.com
Dear Hugh,
We’re really glad to hear you’re enjoying the flexibility of customizing your card and sharing it with others on various platforms. We hope your family and friends enjoy receiving their cards too.
Thanks for taking the time to share your feedback, and we look forward to welcoming you back again soon.
Warm regards,
Kris
Reply from 123cards.com
Dear Kathleen,
Thank you for sharing your experience! We’re really glad you enjoyed our ecard collection.
If you ever have any questions or need assistance in the future, just visit our Help Center and we’ll be more than happy to help.
We hope to see you back on our site again soon!
Warm regards,
Kris
Really easy fantasitic options the very…
Realy easy fantasitic options the very best out of all the options .. thankyou you made my mums birthday even happier than eva ..
10 April 2026
Unprompted review
Reply from 123cards.com
Dear Gail,
Thank you for sharing this with us — what a wonderful thing to read! We're so happy we could play a part in making your mum's birthday extra special. That's exactly what we're here for!
We hope she had a fantastic day, and that we'll see you again the next time you'd like to send a special greeting.
Warm wishes,
Julie
Loved using this...
Loved using this for my grandmother's 70th birthday!
Would've liked to customize more of the front of the card and it was quite annoying that I would've had to pay if I hadn't gotten a free card. Other than that, I recommend using 123cards.
9 April 2026
Unprompted review
Reply from 123cards.com
Dear Eleanor,
Thank you so much for taking the time to share your experience! We’re delighted that you chose our service to celebrate such a special occasion as your grandmother’s 70th birthday.
Additional customization options, such as changing fonts and adding special effect, are available with our premium ecards. As you mentioned, using one of our free basic ecards, these features wouldn’t have been available in that version. We hope she still loved receiving her card :)
We truly appreciate you using 123cards, and thanks again for your recommendation—it means a lot to us!
Warm regards,
Kris
Reply from 123cards.com
Hi Dee,
Thank you for your 5-star review and for using 123cards!
We hope to see you back again soon whenever you’re sending cards, no matter where to in the world.
Warm regards,
Kris
123cards provide a lovely alternative…
123cards provide a lovely alternative to sending a physical card that would just be thrown away.
On top of that, they are a very helpful and approachable team.
7 April 2026
Unprompted review
Reply from 123cards.com
Dear Gem,
We’re so happy to hear that you are enjoying the ecard experience with us - we completely agree that it's the green way to go! Our team always strive to create a positive experience, so we’re really glad that’ you feel this reflected.
Thank you for being part of the 123cards community.
Warm regards,
Kris
I love the variety of cards available…
I love the variety of cards available and how easy they are to customize.
They are always appreciated by my family and friends when I send one.
8 April 2026
Unprompted review
Reply from 123cards.com
Dear Barb,
Thank you so much for the wonderful feedback. We're so happy to hear that you enjoy our services and that the cards are always appreciated by their recipients as well.
We look forward to help you sending more special greetings to your friends and family.
Best wishes,
Julie
Reply from 123cards.com
Dear Neil,
It's so nice to hear that you enjoy our cards and the easy sending.
Thank you for choosing 123cards!
Best wishes,
Julie
Great selection to suit the occasion and recipient's personality.
123cards has a great selection of cards for every occasion. My family loves receiving these cards since I can personalize them and can use different fonts to suit the recipient's personality.
5 April 2026
Unprompted review
Reply from 123cards.com
Dear Denis,
That's wonderful to hear! Knowing you enjoy the experience from card selection to the personalization options truly means a lot to us. And to further hear that your family loves getting their cards is icing on the cake!
Thank you so much for taking the time to share this and for being part of the 123cards community!
Warm regards,
Julie
I really like the fact that I can…
I really like the fact that I can maintain an address list for seasonal cards and for other types of communications.
6 April 2026
Unprompted review
Reply from 123cards.com
Dear Lorraine,
Thank you for the 5-star review. It’s great to know that you enjoy having your contacts easily manageable whenever sending cards.
We hope to see you back on the site again soon!
Warm regards,
Kris
123cards.com is an excellent service
123cards.com is an excellent service.Easy to access and use; great variety of cards, selection process is easy as is customizing your personal message to each recipient and then sending the card. The recipient can easily reply if they are so inclined.
Highly recommend 123cards
5 April 2026
Unprompted review
Reply from 123cards.com
Hi,
Thank you so much for such a wonderful review and kind recommendation! It means a lot to us to know that everything from browsing and personalizing to sending and receiving feels smooth and enjoyable.
We're delighted to have you as part of the 123cards community and truly appreciate your support!
Warm regards,
Julie
First time user.…
I found 123 Cards to be very courteous and friendly and their website is easy to use. I am kept well informed on the status of the cards I have sent and I am happy with my experience.
5 April 2026
Unprompted review
Reply from 123cards.com
Dear Kenneth,
Thank you for sharing your experience. It's lovely to hear that you''ve enjoyed your first time with us and being kept in the loop on your cards from start to finish.
We hope to see you back on 123cards.com soon!
Warm regards,
Julie
Over charging
I sent one card to Japan for which I paid £3.99 as a one-off. I then decided to send a second card to New York on the same basis but you tried to charge me a fee of £14.97. So I cancelled and sent them an email instead. I will not use 123 Cards again.
5 April 2026
Unprompted review
Reply from 123cards.com
Hi Elizabeth,
Thank you for your review, and we hope your first card was enjoyed in Japan.
We're sorry the pricing on your second card caused confusion.
We offer two ways to send premium cards — a one-time purchase at £3.99 per card, or a membership which is a cost-effective option for those who send cards more regularly.
It sounds like the membership option may have been selected when you came to send your second card, which would explain the different price you were quoted.
As you didn't complete that purchase, no membership was created and no charge was made. You're always welcome to send cards on a one-off basis, just as you did the first time — simply select "No thanks, just send this ecard" before previewing your card.
We’ve also reached out by email to help clarify this and to share your saved card draft, so please do check your inbox if you'd like to send it.
If you have any questions or need further assistance, please don't hesitate to contact our customer support - we're always happy to help.
Best regards,
Julie
They have a great variety of cards.
They have a great variety of cards, for all occasions.
4 April 2026
Unprompted review
Reply from 123cards.com
Dear DK,
Thank you - it's so nice to hear you enjoy our selection!
We never get tired of making new cards, and hope you'll enjoy all the new options to come.
Best wishes,
Julie
I would recommend the 123 e cards site.
I would recommend the 123 e cards site.
It was easy to access and to use.
They have a very cute range of cards to chose from, and customer service are very pleasant & helpful.
Thank you.
4 April 2026
Unprompted review
Reply from 123cards.com
Dear Angela,
Thank you so much for your wonderful recommendation! We always strive to make 123cards easy and enjoyable from start to finish, and we're so happy to hear that's exactly your experience.
We hope to see you back soon!
Warm regards,
Kris
New Card Choices
I’m happy that 123cards is offering new card choices. I enjoy sending heartfelt cards to encourage others on their life journey. Lighthearted are ok but often leave me wishing for more meaningful messages.
I like having the address book. It would be nice if I start typing an address. & it’s in the address book, that the address would autofill. Sometimes I can’t remember the whole email address.
4 April 2026
Unprompted review
Reply from 123cards.com
Dear Kathleen,
Thank you for such a thoughtful review — it's wonderful to hear that you enjoy sending heartfelt cards and that our growing collection is hitting the mark!
We'd love to hear more about the kind of cards you'd like to see next. Our creative team is always looking for inspiration when making new cards, so please don't hesitate to reach out through our Help Center with your suggestions — we'd be happy to pass them along.
As for the address book, the good news is that you don’t have to type in your contacts each time you send them a card! When you're logged into your account, any contact already in your address book will automatically appear as you start typing in the recipient field — so no need to remember the full email address.
If you'd like any help getting this set up or have any other questions, our support team is always happy to help.
Warm regards,
Julie
Reply from 123cards.com
Dear Kamila,
Thank you for the 5 stars! We're really happy to hear you're enjoying our make your own cards- feature.
Warm regards,
Julie
Your company is doing very nice wih…
Your company is doing very nice wih me,, I appreciate it very much. Thank you. May I give you a very nice weekend.
2 April 2026
Unprompted review
Reply from 123cards.com
Dear Ana,
Thank you so much! We're so happy to know you're enjoying 123cards, and we truly appreciate you taking the time to share that with us.
We hope you continue to enjoy sending cards with us. Wishing you a wonderful week!
Warm regards,
Julie
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