I purchased ladies boots ,they were too small . On returning the boots I realised I had sent the wrong parcel . Hello were so helpful and guided me in how to arrange a return of my parcel safely .... See more
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On Thursday I emailed 1-2-1 shoes about my Ecco shoes I bought last October as they were splitting. I received an email back from Woody promptly asking me to send some pictures which I did. I then re... See more
Well hidden gem! Found this shop while looking for some Clark’s shoes which were on sale after Christmas. Perfect transaction, even returns bag included. Just in case. Also, easily contacted auto re... See more
Company replied
Bought a pair of Solovair boots in their Boxing Day sales. Fantastic price, but what persuaded me was free returns as had never tried this brand before so sizing potentially an issue. 121 Shoes answ... See more
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Company details
Written by the company
Order online today with fast, hassle-free delivery for some of the biggest names in Women's, Kid's and Mens footwear at 121 Shoes. Get 10 % off for newsletter subscription.
Contact info
6 Lady Road, Cameron Toll Shopping Centre, EH16 5PB, Edinburgh, United Kingdom
- 07715 638527
- hello@shoes121.co.uk
- 121shoes.co.uk
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Great service
Great service. Susan in the shop was so helpful and I got my lovely new Ecco Ladies golf shoes in time for my holiday. Highly recommend this company as first class service.
Thank you for my fabulous boots.
Thank you for my fabulous boots.. the second pair of these I have had! Service prompt and professional:)
Don't read my review
I said don't read it
I bought some shoes and a couple of days later they arrived.
Mens Clarke's Shoes
Price very good and happy with process & shoes.
Would have been 5 stars if I'd been told about date of despatch & ETA.
- first I knew was email from royal mail.
Brilliant service
I had tried several shops to find these particular shoes, Clark’s, with no luck. Tried online too, not much luck. Visited 121 for first time. Exactly what I wanted. Ordered late Wednesday night and I was wearing them Saturday lunchtime. What’s not to like. I’ll definitely be buying from you again.
Good place with good staff
The staff were very friendly and helpful. Got what I needed.
Found exactly what I wanted
Found exactly what I wanted, Easy transaction. My only comment would be that I bought a sale item and took advantage of the 10% off your first order, but it wasn't immediately apparent this only applied to full price items.
Quality shoes
Great quality golf shoes at an excellent price.
Answered a query about delivery very promptly and item received within a few days.
Excellent service
I have ordered from this shop previously and been impressed by the efficient customer service. I was sent an email about the New Year Sale and ordered a pair of discounted boots. They arrived yesterday and are perfect. I felt confident ordering again as you receive a bag in which you can return any items which don't fit or are not suitable upon close inspection.
Best price on a pair of Solovairs and…
Best price on a pair of Solovairs and fast delivery. Would definately recommend.
Sometimes they answer in questions in 2 or 3 days. But delivery is very quick.
Good price. Nice and simple to buy web-site.
Thanks for the excellent service
Thanks for the excellent service. I am very pleased with the item i ordered from you and the delivery was right in time. Will certainly recommend your service to anyone.
Thank you very much.
Bought a pair of shoes at this shop…
Bought a pair of shoes at this shop online, only to realize afterwards that their physical shop is 1 mile away from my home. Called the shop and ask them if I could collect at the store instead of waiting for the post. They changed the delivery to the shop with no problems. Great customer care.
The only thing I will point out is that they only accept online payment via PayPal which is not the best option in my opinion.
Will be visiting the physical shop more often now that I know it exists.
Arrived quickly
Arrived quickly, in great condition but I sadly realised that I’d ordered the wrong size so had to return my shoes.
Well priced shoes
Well priced shoes, all delivered in a few days. Processes ran smoothly.
Great shoes good price fast efficient…
Great shoes good price fast efficient service I will definitely use 121 Shoes again.
Good service
Good service, good price, good delivery. One small suggestion notification of pending delivery rather than 'completed on our side' would be better.
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