11thStreetCoffee.com Reviews 17,140

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,659 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of products, including various coffee, tea, and cocoa pods, often finding their preferred flavors and brands readily available. Many people appreciate the competitive and reasonable pricing, frequently mentioning sales and the ability to save on purchases. The delivery service is consistently highlighted as fast, timely, and efficient, with products arriving well-packaged and undamaged. Reviewers also commend the excellent and reliable service, noting the ease of ordering and the overall positive experience. However, some customers also noted issues with order delivery, stating that products were not received or arrived later than expected. A few other people also felt that certain items were missing from their orders or that the product quality, specifically the flavor of some coffee, had changed. Additionally, some reviewers experienced difficulties with online ordering or found that coupons could not be used for smaller orders.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the wide and varied selection of coffee,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and reliability.... See more

Order

Users describe positive interactions with order, highlighting the ease of ordering and the consistent... See more

Price

Customers consistently note positive experiences with price, often highlighting special pricing, reasonable... See more

Service

Clients share positive opinions on service, consistently describing it as outstanding, polite, and excellent.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The delivery is always on time and the selection is always fabulous!! I was however a little upset that the Post Office carrier left the package out in the rain on the steps of our porch instead of pu... See more

Rated 5 out of 5 stars

I’m almost blind. Ordering on line impossible. I explained to Kelli, sales person. Needless to say, she is my salvation. An angel. Makes it simple for me to oder by phone. Never a problem. I actu... See more

Rated 5 out of 5 stars

The coffee arrived in a strong box, not crushed or dented in a timely manner. Prices of coffee have gone up due to tariffs and inflation, like our current government is working hard to make our lives... See more

Rated 5 out of 5 stars

I buy from you a few times per year. The selection is always very wide, which I like. Sometimes, if you do not have a particular item, you do not include a note (out of stock, discontinued, etc.).... See more


Company details

  1. Food, Beverages & Tobacco

Information provided by various external sources

11th Street Coffee is America's favorite place to buy Keurig K-Cup Pods online. Get your Keurig K-Cups here. Shop over 200 flavors of Keurig Kcup Coffee Pods. We sell all of the most popular and best selling K-cups.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

17K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great Options!

Good products, Brista Prima French Roast, seasonal options, Island Coconut, good pricing, good timely delivery. (coffee tastes great also)
Tom

11 March 2026
Rated 3 out of 5 stars

Got both cans of tea

Got both cans of tea, however, one can got ripped open and most of the tea poured out and spilled out in the package and in the mail that the box is in.
How do I return it for another one?

22 March 2026
Rated 4 out of 5 stars

Unfortunately

Unfortunately, when I placed the order, I wasn't able to put the discount code in before the order was place. There was no prompt for it. I am a long-time customer. Also, when we opened the carton, there were some tiny insects inside. I don't think they made it into the coffee boxes.

21 March 2026

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