10to8 Reviews 

418
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Horrendous customer service, state they have sent you notification of changes and renewals due which are never received. Insist on further notice being required when it’s already been given to cancel,... See more

Rated 1 out of 5 stars

Des escrocs. Si la solution fonctionne en revanche, ils ne répondent à aucune demande d'arrêt de prélèvement sur CB. Obligé de changer de carte bancaire à mes fais. Une honte. Swindlers. If the solut... See more

Rated 3 out of 5 stars

Used to be better, but browser support on safari and chrome has been terrible recently. Can’t use at all on safari on iPad as menu doesn’t appear, on chrome desktop often search fields fail to populat... See more

Company replied

Rated 1 out of 5 stars

Our organisation has had a major problem with 10to8, which is having a significant effect. It has been many weeks since this was first reported, and despite promises the problem hasn't been addressed.... See more

Company details

  1. Software Company
  2. Software Vendor

Written by the company

10to8 is free all-in-one appointment scheduling and online booking software trusted by over 50,000 businesses worldwide. With 10to8 appointment scheduling, customers can book your free slots and the services that you specify. What's more, with automated SMS & email reminders, coupled with 2-way chat you can be sure that your business will reduce appointment no-shows, improve customer communication, coordination, and win more business.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

418 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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1.3

All reviews

(418)

7 reviews in the last 12 months

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Rated 3 out of 5 stars

A little bit tricky getting set-up…

It was a little bit tricky getting set-up, but once that was figured out, things seem to fall into place. After getting all of the information entered and the calendar set-up, you have to go into the calendar and add the appointments/classes that you are offering so they will show up on the link you send your clients. This wasn't clear in the set-up instructions and took a while to figure out. There may be some disconnect between bookings being made and Zoom virtual meetings being made. I need to pay attention to this more to be sure. It would be nice to have an automatic response sent to clients after bookings are made with the Zoom information. Maybe this is in the paid subscription?

8 December 2020
Rated 5 out of 5 stars

I love this!

I love this!! I can keep organized, remind my clients, and myself of the appointments so I never have any no shows.

7 December 2020
Rated 5 out of 5 stars

Great site

Great site - easy to use and my clients are really enjoying it also. Takes a bit of work setting it up and it would be great if there was an online chat available as it took over a week going back and forth emailing the help desk who were great.

7 December 2020
Rated 5 out of 5 stars

10 to 8 is an excellent self scheduler…

10 to 8 is an excellent self scheduler at a reasonable price. I found it intuitive to use and appreciate the ability to set specific times and buffers in between appointments. I surveyed all options available in the market and am very pleased with 10-to-8 as it has exceeded my expectations. With a full platform free trial, take the time to give this a try. You’ll be pleased with the results.

21 October 2020
Unprompted review
Rated 5 out of 5 stars

Perfect Service

I have found 10to8 perfect for my business, and in my opinion they are the leaders in helping businesses run more productively and efficiently...

16 September 2020
Unprompted review
Rated 4 out of 5 stars

Very useful

Very useful. 80% of my clients use this service to book an appointment with me. I wish the Japanese translation was better and if there was a notification function on my phone..even better.

2 September 2020
Unprompted review
Rated 5 out of 5 stars

Great on line Agenda

Great on line Agenda. Very grateful to the team for adapting the language for me and clients of all ages find it easy and useful to use

31 August 2020
Unprompted review
Rated 5 out of 5 stars

10to8 knocks it out of the ball park in…

10to8 knocks it out of the ball park in my book! I am a school counselor working with students in the virtual setting. I don’t have time to schedule zoom calls, send links and sync them to my calendar. 10to8 does it all for you. It even sends reminders to the person who has scheduled the appointment. The customer service is truly wonderful. I’m not super techy, so I need a little support here and there. I’m on the other side of the planet so my messages get there in the night but I always get a personalized response and they take the time to help me until the issue is resolved. Bottom line, try it. I just use the free version and I LOVE it!!!

19 August 2020
Unprompted review
Rated 1 out of 5 stars

spoke to customer services very poor

22 May 2020
Unprompted review
10to8 logo

Reply from 10to8

Hi Andrew,

Firstly, thank you for sharing your thoughts. Feedback, be it negative or positive, helps us improve.

Our Support Team aims to deliver exceptional service all the time and luckily they succeed most of the time. I'm really sorry that you have had a poor experience, we'll try to do better next time.

Kind regards,
the 10to8 Team

Rated 5 out of 5 stars

We love 10 to 8

We love 10 to 8. We use it to set up tours of the center and to set up interviews. I don't have time to make appointments by phone so this works great! It reminds them and me that I have an appointment.

17 February 2020
Unprompted review

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