10betReviews 

742
TrustScore 2.5 out of 5

2.7

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See what reviewers are saying

Rated 4 out of 5 stars

I think the betting experience is very good on this website. The user interface is also excellent. The site also rewards you, the more you play and I also have a dedicated relationship manager who is... See more

Rated 3 out of 5 stars

Not many odds. For example rugby Union, no alternative handicap, or just 3 or 4. We can’t choose like on bet365. Also, biathlon you never put any live. Same for Cycling it’s very rare. Poor offe... See more

Rated 1 out of 5 stars

Miles behind the competition. No best odds guaranteed. ALWAYS half a point less than every other bookie. You can't even take SP on a race? What?? Not many dog tracks covered and betting on foreign rac... See more

Rated 1 out of 5 stars

So, before the World Cup, I signed up and started using their service. But then, all of a sudden today, I couldn't log in! I tried resetting my password, but no dice – still couldn't get in. I even t... See more

Company details

  1. Betting Agency
  2. Bookmaker
  3. Casino
  4. Gambling Service
  5. Online Casino or Bookmaker
  6. Online Sports Betting Vendor

Written by the company

At 10bet, it’s all about you. With over 20 years in the game and a constant push to improve, we’ve shaped a 10/10 betting experience with quality at every level. From standout casino games and the newest slots to a wide selection of sports markets and sharp odds, everything’s built for speed, clarity and reliability. Add in smart features, exciting promos and expert support, and you’ve got your go-to for casino and sports betting. 10bet. For the bettor.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

742 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

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Hasn’t replied to negative reviews

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2.7

All reviews

(742)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

THE BEST CASINO THERE IS FACT!

hello folks of the world Barry Allan here huge reviewer as you know and i like a little flutter now and then,ive tried most of the online casinos and please read my words people THERE IS NO BETTER THAN BET10 simple! the site is brilliant with all the best games that are fair yes you can loose thats the gamble but pound for pound you really can win here its great,the customer service is second to none the staff are so friendly hi redena hi nick to name a few and they are there to help you with any issue which they do so well, trustworthy yes they are your money if you win will be sent out straight away depending on your bank your winnings should arrive quickly i have nothing bad to say about these folks and i trust them completely,theres so many rouge casinos out there be warned but not bet10 their word is there honour and i love them and im glad im part of the family so pop on by for the best friendliest gaming experience thankyou guys much love see you soon best wishes thepipes barry allanx

20 July 2022
Unprompted review
Rated 5 out of 5 stars

5* This is a betting company that gets it!

This is a betting company that gets it! Fast withdrawals, great odds, good customer service and puts its customers first! Most underrated bookmaker on the market. Only fault is the online casino, bets get rejected and feels sluggish compared to other connections of the more well known sites. I hope they can look into it.

29 April 2022
Unprompted review
Rated 1 out of 5 stars

I have tried to get nearly £300 which I…

I have tried to get nearly £300 which I withdrew. After several days still nothing in my acc. I have been online chat with different people they all keep going on about arn numbers? Do not touch this company with a barge pole they don't like withdrawls

19 April 2022
Unprompted review
10bet logo

Reply from 10bet

Hi Andy,

First, we’re sorry you had a negative experience.

As we explained in our correspondence, the money was sent to you immediately and the reason you didn’t got it instantly was because your bank rejected the payout. To bypass this, we simply refunded funds from your previous deposits.

It took some mails because the refunds were made in several transactions, but as you can see, it’s all there, till the last penny. For any further information don’t hesitate to contact us 24/7.

Thanks, and take care,
The 10bet Team.

Rated 1 out of 5 stars

I deposited several times into the…

I deposited several times into the account without issue, and placed numerous bets, the majority of which lost. Eventually after a few weeks I had a winner for approx £300. I then tried to withdraw my winnings and was told my account has been closed and the funds will not be returned unless I can provide...
Copy of my passport
Copy of my driving licence (front/back)
Selfie of me holding the passport
Utility Bill
Photographs of the card used.

I provided ALL of this information (despite how intrusive it is) as requested... with no response. I followed up with another email to ask when my funds would be received... no response. This case has been going on for months now, in total I've sent over 30 emails to the company requesting my funds back, or asking what more information they require, but I am still being ignored. Nothing but an auto reply saying they will deal with the query in due course.

The account has closed so I can't even go onto Live Chat to speak to an advisor, as this feature is only available when logged in.

Do not bet with this company.
You will either lose, or you will win and they will keep your money anyway.

It's a lose/lose situation.

7 April 2022
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. Quick answers to questions. Always providing all the support needed. The best sports book around!

4 April 2022
Unprompted review
Rated 5 out of 5 stars

5/5 cannot fault them great site for…

5/5 cannot fault them great site for sports betting and casino slots etc. Very fair odds for horse racing, football, etc etc. Very quick payout after the account and id is verified. These might be one of the good ones.

15 March 2022
Unprompted review
Rated 2 out of 5 stars

I’ve been playing on their site for…

I’ve been playing on their site for quite a while and am quite shocked to read the other reviews on here especially regarding bonuses……
Firstly I’ll start with the positives, yes the withdrawals are very fast and usually within an hour and customer services are usually quick and helpful.
The negatives are the total lack of bonuses and promotions. I was offered into the ten bet club to then days later be told that there was no space and therefore not able to join, I frequently ask about bonuses but am always told there isn’t any and the only time I did receive one I was able to use due to a technical fault and a week later still have received nothing back from them and was told to wait for an email. So I’m not sure they treat their ‘loyal’ customers too great!
So in all the site is alright although it does crash quite a lot and there are technical issues logging in but just don’t expect them to give anything back to you in terms of loyalty.

10 March 2022
Unprompted review
Rated 4 out of 5 stars

Great casino

I really like this casino - here you can bet and play top games from the most popular providers. The choice of games is huge: slots, table games, jackpot, live games and many others. Here I also like the interface - clear and easy to use even for those who have never played in a casino before. A lot of available payment methods and fast payouts. So I think this casino should be given a good rating.

5 March 2022
Unprompted review
Rated 5 out of 5 stars

Everything a good site should be...

Everything a good site should be, good coverage of sports, decent casino selection, super fast payouts, only slight thing I don't like it the auto bet stake when you place a bet, having to delete the auto £5 bet every time when you only wat a couple of £ or whatever is a bit annoying, I think the lucky 15 was set automatically as £20 so that's a £300 stake so take care when pacing bets! Other than that an excellent site id highly recommend.

3 March 2022
Unprompted review

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