Aanbevolen keuze! 🎯 Beste welkomstdeal vandaag Reviews 

Raised ticket #4471 and it's been silence ever since.

won £90 on Dead or Alive 2 late one night and requested it to Skrill before bed. Next morning the withdrawal wasn't in the history and the balance was back to what it'd been before the win, minus the win entirely. Panicked a bit, raised case #6033. Turned out a 'system reversal' had put it back and I had to request again. It did pay the following day, but seeing the money just gone off the account first thing was not a nice way to start.

The app kept logging me out mid-spin on Book of Dead, twice in one session on an old iPhone SE. Each time I had to log back in, and once the round I'd been on wasn't there when I returned, though the stake was gone. Support blamed my connection, but every other app on the same wifi was fine. Stopped playing on mobile after that, which rather defeats the point of a mobile casino.

The proof-of-income thing only came up when I went to withdraw £120, never before. Sent a payslip and they still took over a week to accept it, with no reason why.

uploaded my bank statement payday Friday and they accepted it. A week later, for the second withdrawal, they wanted the exact same document again, like nothing was on file.

The whole KYC list kept moving. First they wanted ID and a bill. Sent it. Then a selfie holding the ID. Sent that. Then proof of income for a £110 withdrawal. Every time I cleared one hurdle another appeared, and none of it was listed upfront. several hours of back-and-forth for a fairly ordinary cashout. Felt less like security and more like stalling for time.

barely any live tables open past midnight. For a casino that puts it on the front page, finding a free seat on my tea break was next to impossible.

Emailed twice about case #3720, no reply either time.

Legacy of Dead kept freezing on a knackered Pixel whenever the feature triggered.

£12 locked, no explanation

£24 pending, day five.

The app logged me out mid-spin on Wolf Gold twice.

free spins on Rainbow Riches were credited then pulled back before I could play them. Chat said they'd been added 'in error', though the promo email had clearly offered them.

Raised ticket #18427 on Monday morning, still no update all afternoon on.

KYC only kicked in at my first £90 withdrawal, never at deposit. Sent ID and a statement, then they wanted a second statement because the first was 'illegible'. Another six days gone.

played Fire Joker and a new bet cap appeared halfway through the bonus.

withdrew to Skrill and it silently switched to bank transfer.

Chat said paid, my bank's seen nothing all afternoon on.

£120 pending, day four