100TB Reviews 10

Absolutely the worst company I have ever had the misfortune of dealing with. Endless issues with billing, and support appear to be clueless. Seemingly part of a wider group of companies (The Hut Group), which appear to be run from somebody's garden shed. Avoid.

Absolutely abysmal company since being aquired by the The Hut Group.

With zero notice and without taking any backups they WIPED a Windows production webserver and installed Linux on it! They hadn't taken any backups prior to doing this so we lost data and had to pull an employee from holiday to try and get another server up and running (with a different provider!). It was so stressful I ended up off sick for three days with stress fatigue. Their incompetent team are so click-happy they will wipe your server without batting an eyelid.

In separate instance they kept switching off a server on 3 different occassions, eventually citing an issue with their billing system.

Their support is abymsmal. They have closed their phone lines and now you just get a voicemail box which is so full it's not even accepting any new messages. If you try and raise an issue, you get replies from a different person each time (and not even from the same company; in one single thread we had replies from UK2, 100TB, midphase.com and ingenuitycloudservices.com)

They don't backup your servers or monitor them in any way. They are completely "hands off". I found out just today the last server we have with them has had a degraded RAID array for weeks due to a failed SSD and 100TB have done nothing about it in all this time.

I don't even have room to describe the other incidents.

The Hut Group seems to just be buying up hosting companies and then destroying them. Avoid 100TB at all costs and any other providers under The Hut Group / THG.

We are very disappointed with the service that 100TB has provided. We are unable to access our server and have called and emailed you on various occasions, but have received no response.

I rent a deticated server with montly payment.
After the order they told me that i can not use the 4 additional ip's i have order because they don't know me, and need 3 months in advance payment.
They refund me as well, but with around 4.5 euro more little. The payment was with paypal.
As i know on refund they return you the exactly amount, and not keep you a amount for their wrong.
On terms of use on their official site they are not writing something about, only that:

3.6. EU100Tb is not obliged to refund the service fee if the contract has been terminated due to the Subscriber's fault prior to the expiry of the service period.

So it is not my fault, there is no where writing that need to prepay 3 months in advance to use the additional ip's.

VPS support has without a doubt the best support service, VPS techs are fast and happy to help and assist however they can.

Louis B - (100TB / THG) Very Good Support Engineer.

Fix the issues like his own server.

I would like to thank Amit B for his/her assistance today in getting our customer up and running today.

Great support, I explained the issue I had and they found it very quickly and guide me to take the right steps to fix it.

Thank you!

Shri Hari Consultancy, Invite to their education, to be part of one of the most interesting human occupation-the Doctor's occupation. Our medical school has considerable involvement and experience in the training of doctors for foreign countries & employs Tajikistan Republic's best specialists.

I been hosting my website 4FreeAd.com with 100tb.com for over 10 years. I absolutely loveeeeeeee 100tb.com and if you ever have any problems they always help. I want to give a special thanks to Roman Borys he is very professional and very smart. He is truly a gift to 100tb.com.