The items I bought are without fault, however it was a surprise to have to pay customs charge of +£28.00 after paying about £8 00 for delivery, if a purchase is made from the UK it would an idea to in... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This company are based in France and I live in the UK. Their service and level of communication are second to none and I would definitely recommend them to any hobbyist out there. Postage is very re... See more
Ordered a cyberpunk edgerunners shirt in large, it was dispatched late and I was sent small when I ordered large. Made multiple attempts to contact the merchant, called the number on the website... See more
Company replied
I was cautious of 1001hobbies.co.uk, I had not heard of them before and when I sort reviews it said the company was actually French and support was bad… However, our experience was completely differen... See more
Company replied
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always good service
Items always despatched quickly and if an item has to be ordered in they keep you informed. The tracking keeps you informed where the items are in the journey from France. Vive La France!
Degenerates
dont see how this company is still around due to it being run so poorly place a order in march still has not arrived been assured i will still get but still nothing. tried to get a refund over a month ago nothing of course was assure i would have my money in my account within 14 days of course had to chase this up as it past the 14 days to then be told i would have to send in the bank details i wanted the money to be sent to as they dont keep any records on there system and was told it would only take a few days well nearly a month later and again had the chase them for my refund to be told its still being dealt with to then get a email today for my bank details again so i can get my refund ?
the admin and accounts department if they even exist are literaly degenerates or have severe learning difficulties and my conclusion as to why this company is still running is it robs there customers and dosnt give there money back. CLOWNS
Terrible customer support
Tried to cancel an order and was ignored for months, then had to wait weeks between replies only to get a 'refund' of store credit like I was planning on returning.
I have been waiting for 6 months for my…
I have been waiting for 6 months for my order delivery and no answer. This is a fraud shop.
ordered a dozen paints
ordered a dozen paints - all in stock. everything very straight forward
Liked the prices but tried to join the…
Liked the prices but tried to join the 1001 discount scheme that said free shipping… but at checkout was still charging £19 for shipping… very poor design for customers and totally confusing….!!!
Ended up deleting half my order to bring cost down on postage… you are missing out on sales sadly by this..
wide models to choose from and easy…
wide models to choose from and easy procurment.
I ordered 5 Italeri paint shades
I ordered 5 Italeri paint shades, I received an email saying there was a slight delay on my order.
The order duly arrived 10 days after I placed the order, so I was very satisfied with the service and communication from 1001 hobbies, I would therefore recommend them very highly.
All works the way things should when…
All works the way things should when buying online.
Helpful and good service.
A good transaction.
I ordered a set of Call to Arms figures last Sunday evening.
The package arrived, well packed, thus afternoon at 3.00.
I know this does not give redress to any less fortunate reviewers.
However, when a sellers honesty is questioned, its only fair to speak as you find.
Scam Website DO NOT USE!
Ordered a bunch of Gundam Model kits 2 years ago 11/09/2023. Received 3 of the 5 kits. Still haven't received the other 2. They just keep claiming it's on order and that they can't cancel the order or refund. Thus stealing your money! How long do they expect us to wait on orders they clearly have no intention of restocking?
Terrible company. Avoid.
Scammers!
Scammers! Do not pre-order anything from this site. They will hold your money in perpetuity, shift the availability/delivery window constantly, never update you as to the status of your order, never send you your order, and only refund you 75% of your original order total when you've had enough. Scammers!
Bought 2 walking dead bobble heads
Bought 2 walking dead bobble heads, about £45 each over a year ago. Of which I never received. I sent about 10 emails and had no reply! Don't buy from them. Bad service.
Took my money, said product can't ship for a YEAR, can't refund, live chat broken, emails unanswered. 0/5
Appaling service, worst possible experience, avoid.
I ordered a Funko Pop in December 2023 due for release April 2024. Then delayed to August 2024. Now delayed to December 2024. Other people have theirs already.
I cannot cancel the order, they do not answer my emails, live chat is broken and best of all? 'If you wish to cancel a pre-order you will pay a fee of 25% of the price'. Wow.
Run away, avoid, never give them a penny. Terrible broken website, appalling service, they are thieves.
I just received my item LOTR sculpture…
I just received my LOTR sculpture today. 08/28/2024. It took like 3 weeks but it arrived perfectly. I was initially a little worried but the item did arrive. This business is NOT a scam and IS LEGIT. They might want to work on their Email service for customer updates, etc. Two weeks went but and my order was still "In Processing" according to the website before it shipped.
Normally check companies on trustpilot…
Normally check companies on trustpilot bought paint masks for my model on 8th August emailed then said would be posted on the 16 th week later not arrived. Got my money back off PayPal. French company if I’d realised that I’d not gone anywhere near them . Only used them as I had trouble getting these paint masks. Hope they go out of business looking at the reviews on Trustpilot.Au revoir 1001
Watch out!
Watch out!! They took my money but not send my product. Do not order here!!
I ordered a Pokémon collectable for my…
I ordered a Pokémon collectable for my daughter. I paid (thank goodness through Paypal) it took me contacting the company to learn it was our of stock and they won't get anymore. They still have my money at this time.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








