0800 HomeFix Ltd Reviews 1,682

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

We would just like to say, Luke was amazing! A methodical assessment, quickly identifying the issue and resolving in quick time. Clean and tidy work with no dramas to worry about after. We have... See more

Rated 4 out of 5 stars

I had 2 visits altogether on successive days, and both men who came were friendly, polite and efficient. The main problem was fixed on the second visit - not cheap, but all the equipment was brought t... See more

Rated 5 out of 5 stars

It was extremely easy to book an appointment and process was seamless and assistant will to support. Plumber Sean Allan arrived on time and was extremely helpful and very informative. Job was very tho... See more

Rated 5 out of 5 stars

Charlie was phenomenal. His assessed my bathroom tap situation really quickly. Since it needed to be replaced, he popped out to get the parts in a very speedy trip and then carried out the necessary w... See more

Company details

  1. Boiler and Heating Service

Written by the company

Welcome to 0800 Homefix your local handy tradespeople! Same day emergency repairs from your local experts. Covering Plumbing, Heating and Handyman Services at competitive prices our aim always is to build strong relationships with our customers built on good quality workmanship, reliability and fast response times! We offer a wide range of services including; service & maintenance boiler breakdowns & repairs competitive new boiler and central heating installation prices handyman services plumbing repairs We look forward to receiving your call. Yours Gratefully, 0800 Homefix 'Just call our name'


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Replied to 97% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very good service

Came on time, explained everything thoroughly and was efficient

18 March 2026
Unprompted review
0800 HomeFix Ltd logo

Reply from 0800 HomeFix Ltd

Thanks a lot for your amazing feedback!

Rated 5 out of 5 stars

Drains quickly unblocked

Luke came and did a brilliant job unblocking our external drains. He was efficient and communicative, and his quick work was hugely appreciated.

18 March 2026
Unprompted review
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Reply from 0800 HomeFix Ltd

Thank you for your feedback! We’re glad Luke could unblock your drains efficiently and keep you informed throughout.

Rated 5 out of 5 stars

Darren attended today to diagnose and…

Darren attended today to diagnose and fix a leak, great service, highly recommend.

18 March 2026
Unprompted review
0800 HomeFix Ltd logo

Reply from 0800 HomeFix Ltd

Thanks for the great review! We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Fast and efficient.

On both occasions that I have used them they have provided a fast and efficient service and completed the work on the day.

12 March 2026
Unprompted review
0800 HomeFix Ltd logo

Reply from 0800 HomeFix Ltd

Thank you for your feedback! We’re delighted to hear we could provide a fast and efficient service on both occasions.

Rated 1 out of 5 stars

AVOID THIS COMPANY

Avoid this company they will take the initial £120 plus vat and send out someone who doesn’t have the correct tools. They will then lie to you and say they will find you the correct tradesman to deal with your issue. Absolutely a scam

13 March 2026
Unprompted review
0800 HomeFix Ltd logo

Reply from 0800 HomeFix Ltd

Dear Ben, we’re sorry to hear about your experience. We’re currently unable to locate your details on our system. Please contact us at support@0800homefix.com
so we can investigate this matter and assist you directly. Kind Regards, 0800HomeFix

Rated 5 out of 5 stars

Lee & James were both professionaly…

Lee & James were both professionaly friendly.
Also they kept me updated on the work they were doing in my home.
Furthermore,they tided up after their selves .

17 March 2026
Unprompted review
0800 HomeFix Ltd logo

Reply from 0800 HomeFix Ltd

Thank you for your kind words! We’re pleased Lee and James provided a professional, friendly service and kept you informed throughout.

Rated 5 out of 5 stars

Really good service

Elliot traced the faults and replaced the parts needed. My heating was up and running again and he did a fantastic job.
Would definitely recommend.

17 March 2026
Unprompted review
0800 HomeFix Ltd logo

Reply from 0800 HomeFix Ltd

Thank you for your feedback! We’re glad Elliot got your heating back up and running and provided a fantastic service. We’ll pass your recommendation on to him.

Rated 5 out of 5 stars

Great Service

Charlie did an excellent job—professional and punctual. Quickly identified the issues and fixed them efficiently. Communication was straightforward and friendly throughout. Highly recommend to anyone looking for a reliable plumber.

17 March 2026
Unprompted review
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Reply from 0800 HomeFix Ltd

Thank you for your great review! We’re pleased to hear Charlie provided a professional and efficient service. We’ll be sure to pass your kind words on to him.

Rated 5 out of 5 stars

Fantastic professional service

Luke was fantastic. Super professional and clear at communicating what needed to be done, how long it would cost and the time needed to fix the issue (blocked pipes causing flooding in the kitchen). He left the place clean and tidy and was really good with my inquisitive cats!

17 March 2026
Unprompted review
0800 HomeFix Ltd logo

Reply from 0800 HomeFix Ltd

Thank you for your kind feedback! We’re glad Luke provided a professional, clear service and left everything tidy. We’ll pass your comments on to him.

Rated 1 out of 5 stars

I booked an inspection and was charged…

I booked an inspection and was charged £120. During the visit, the engineer disconnected my boiler and cut the gas supply, stating it was “Immediately Dangerous” due to a rusted casing.

However, the issue appears to be a minor water leak from the diverter valve causing surface rust, and the boiler was otherwise functioning. I was not properly consulted before the disconnection, and the explanation provided was vague.

The warning notice also states that the disconnection was done with my permission, which is not accurate.

Overall, I am dissatisfied with the lack of clear communication and the handling of the situation. I would advise others to seek a second opinion when major decisions like disconnection are made.

14 March 2026
Unprompted review
0800 HomeFix Ltd logo

Reply from 0800 HomeFix Ltd

Dear Girish, thank you for your feedback. We’re sorry to hear you were dissatisfied with the service.

Our engineer acted in the interest of safety after identifying what was assessed as a potentially dangerous issue with your boiler. Safety is always our top priority, and any actions taken, including disconnection, are intended to protect both property and occupants.

We appreciate your concern about communication and permission and are reviewing the details of the visit to ensure an accurate explanation of the findings and actions taken. We take these matters seriously and always aim to keep customers fully informed.

Thank you for your patience while we complete this review. Kind regards, 0800HomeFix

Rated 5 out of 5 stars

Sean was very professional and came on…

Sean was very professional and came on time informed me wjat he was doing and the time he would be with me. I am very pleased with the work he carried out very pleasant and polite he cleaned up after and offered help putting back my itens l moved out if the way for him to sort out a leak in my pipe. L would definately recommend him and use him again thank you Sean.

16 March 2026
Unprompted review
0800 HomeFix Ltd logo

Reply from 0800 HomeFix Ltd

Thank you for your feedback! We’re delighted Sean could help and provide such a polite and thorough service. We’ll pass your kind words on to him.

Rated 5 out of 5 stars

Very friendly and professional

Very nice person, so amenable, I wouldn't fault him
Professional on every level. If I need a plumber again I would definitely call and hope to have Lee attend

16 March 2026
Unprompted review
0800 HomeFix Ltd logo

Reply from 0800 HomeFix Ltd

Thank you for your kind words! We’re glad you found the service friendly and professional. We’ll be sure to pass your feedback on to Lee.

Rated 5 out of 5 stars

Darren was a lovely engineer

Darren was a lovely engineer. He fixed the problem quickly and made sure the issue was sorted. He answered all my questions clearly and was evidently a very experienced engineer.

16 March 2026
Unprompted review
0800 HomeFix Ltd logo

Reply from 0800 HomeFix Ltd

Thank you for your kind feedback! We’re glad Darren was able to resolve the issue quickly and provide clear, professional service. We’ll be sure to pass this on to him.

Rated 5 out of 5 stars

Luke did a brilliant job

Luke did a brilliant job. Polite and no fuss. Quick and explained everything really well. 10/10

16 March 2026
Unprompted review
0800 HomeFix Ltd logo

Reply from 0800 HomeFix Ltd

Thank you for your great feedback! We’re glad to hear Luke provided such a smooth, efficient service and kept everything clear. We’ll pass this on to him.

Rated 5 out of 5 stars

5 Star Service

I had a radiator that wouldn’t heat up, so I put the job on Checkatrade. 0800 HomeFix called me very quickly to book the job in and arrange a time they could come and take a look.
Half an hour before the engineer, Sean, arrived he gave me a call to say he was on his way.
When Sean arrived he was very courteous and found out what the problem was within 15 minutes of looking at it. He quickly got a quote together for the repair and another job I asked him about doing. He managed to get the parts and finish the job on the same day within a couple of hours.
I couldn’t have asked for a better service, thanks so much!

16 March 2026
Unprompted review
0800 HomeFix Ltd logo

Reply from 0800 HomeFix Ltd

Thank you for the great review! We’re really pleased you were happy with the quick response and same-day service. We’ll pass your kind feedback on to Sean.

Rated 1 out of 5 stars

Absolute scammers

Absolute scammers. Extortionate prices. Do not do what they advertise -- Leak detection visit comprised of only eyeballing where the leak was -- not using any specialist equipment / thorough search. Their engineers are dodgy, offering a non existent discount, breaking and not repairing the radiator at the property -- only caring about their wallet and not the customer. Do not go with this company otherwise you're at risk of being scammed .

8 January 2026
Unprompted review
0800 HomeFix Ltd logo

Reply from 0800 HomeFix Ltd

Dear Akshay, We’re sorry to hear your dissatisfaction. However, we must clarify that the service provided was completed in line with the agreed scope. Our engineer attended to investigate reported damp, traced it to a corroded pipe beneath the screed, accessed the area, carried out a full repair, tested the system, and ensured it was left working correctly. The leak was successfully resolved during this visit.
Trace and access is limited to identifying and fixing the evidenced source of a leak at the time. No further indicators of additional leaks were present, and specialist equipment is only used where required based on site conditions.

We do not accept that the work was incomplete or misrepresented, but we remain available at support@0800homefix.com should you wish to arrange any further investigation.

Rated 5 out of 5 stars

Excellent service received Lee Duggan

Excellent service received Lee Duggan, came out promptly for an emergency fixed everything and left me feeling more confident. Genuinely impressed, many thanks for your help

15 March 2026
Unprompted review
0800 HomeFix Ltd logo

Reply from 0800 HomeFix Ltd

Thanks for the great review! We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Really good sevice

Really good sevice. Great guy. Fitted and finished. Very satisfied with the sevice. Really nice guy great banter. Would highly recommend.

14 March 2026
Unprompted review
0800 HomeFix Ltd logo

Reply from 0800 HomeFix Ltd

Thank you for the great feedback. Delighted to hear you’re happy!

Rated 5 out of 5 stars

Jackson was excellent

Jackson was prompt, polite and professional. Offered solutions and worked non-stop!! Well done Jackson.

13 March 2026
Unprompted review
0800 HomeFix Ltd logo

Reply from 0800 HomeFix Ltd

Thanks for the great review! We appreciate you taking the time to share your experience.

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