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Recent reviews
Melissa Shaw
I normally order clothes for all three of our children for the seasons at hand from Boden. The clothing has in general been sized correctly, good quality, and ships quickly. Occasionally you will run into lost packages and delays since some of the items come from UK. This time has been especially disappointing. There was a significant delay in processing the order to begin with. Then there was a delay in getting it out the door, and another delay once reaching the US and being given to SpeedX for the last leg of the shipment. My items sat in an Austin warehouse for a week and SpeedX was unable to help, Boden was unable to help track the items. It's frustrating to have to keep calling and calling, and it's frustrating that Boden choses to use such a problematic company for deliveries once items arrive in the US. It is so well documented online that SpeedX is a horrible nightmare of a delivery company. Why would Boden use them? The representative I spoke to about the missing order had the attitude of not caring at all about failed delivery, and like I should be happy since they refunded me for the lost package. Not much regard for the delays, my wasted time emailing and calling to find my items, and the fact that my kids didn't get their winter clothes. My goal was not to get a refund on missing items, it was to dress my kids for winter. We needed what we ordered. It's just a disappointment that happens more than it should. The shipping problem isn't every time, but it is a reoccurring problem with Boden.
Sky Host
Extremely Disappointing Support – Payment Taken, But No Proper Response I am extremely disappointed with Alpha's support service. They take payments, but when customers face serious technical issues, they barely respond to support tickets or WhatsApp messages. I have been facing multiple critical issues: - Select PHP is still not working, despite repeatedly reporting the issue. - Files on my server are randomly being deleted or added, possibly due to bots or unauthorized activity. - Support tickets are not being answered properly. - No response on WhatsApp, even after multiple attempts to contact the team. My entire business is at risk because of these unresolved issues. I am not asking for anything unreasonable. I simply want the technical team to respond, investigate the problems, and provide proper support. I have no problem continuing to work with Alpha, provided they take responsibility and resolve these issues. I previously removed my complaint in good faith, hoping things would improve, but I will not remove it again until the problems are addressed. If this continues, I may be forced to pursue formal legal action and explore filing a complaint with the relevant Indian cybercrime authorities. Please take this matter seriously. I need a response, proper communication, and most importantly, a solution. Taking payment and then becoming unavailable is unacceptable. Regards Shujaat
John S.
Don’t ever do business with this company. Horrible cancellation policy and very unhelpful customer service. I purchased a fall detection product from them in October. 6 days after it was delivered, I tried to install it. The agent concluded that the unit was defective and wanted me to send it back for a replacement. But that happened after I had already had many frustrating calls (after the purchase) to try to even get a confirmation that they had received the initial order (that took a week). And the system response times during the attempts at testing the device were several minutes (much too long). So, I said I wanted to cancel the service. They said OK, and sent a USPS return mailing label. I mailed it back the next day. But they only refunded 12% of the purchase price, claiming that most of the price was “non-refundable”, and that there was a $35 “re-stocking” fee. I had several very long calls with the Billing Department and Customer Service; they were extremely un-helpful and refused to send me a reasonable refund for the defective equipment they had sold me. Don’t buy their products.
Larry
If I could give this zero stars, I would. First we a senior citizens and not the sharpest with our computer skills. They make setting up an account next to impossible, with the many task that are needed, this is outrageously frustrating. I need to set up this account for my Treasury Direct account, unfortunately we have no choice other than to leave TD due to this horrible id.me bull s#$%. We have tried on numerous occasions to set up this account only to be met with roadblocks each and every step along the way. This is total garbage.
David Eichelberger
I wan't surprised by the ultra thin walls. I WAS surprised being awoken at 3am by my male neighbor inviting in Johns, and proceeding to have loud sex with them... and then had phone conversations on speaker that I am quite sure the entire floor was also privy to. And then more "guests" at 7am, and more top volume speaker conversations. Needless to say, after being stranded in Chicago because the Sean Duffy & theFAA can't so their job, I got about 2 hours of sleep, and am now spending ANOTHER full day at the airport on no sleep.
John Drago
First of all this is not real trading this is simulation none of your trades are real and they are not up front about it being a contest not real money nothing like that once I discovered this I canceled my subscription oh by the way it's going to cost you about $75 to get started and that's with out any major add-ons next when I discovered all this I canceled it and within 5 hours of me getting it I canceled it and they refused to refund anything so don't mess with them it's all crap.
Sheri M
So far the booking experience has been exceptional. I worked with Jean. He was professional, knowledgeable and very customer oriented. He answered all my questions, didn't try to sway my decision, just gave me all the information and let me make up my own mind. This is my first time booking with Top Villas and I hope the stay is as great as the booking process. Stay tuned...
Valerie Kyulu
The facilitator demonstrated excellent subject knowledge and delivered the session in an engaging and interactive manner, ensuring a smooth and effective learning experience. I now feel more confident in my ability to recognise and diagnose ADHD. I look forward to further developing my knowledge, skills and clinical confidence through continued practice and experience.
Debra Hopper
I joined Lifehack Tribe thinking it would be about doing more and moving faster. What I'm actually learning is when to step back. This week I practised not picking up problems that belong to other people, and honestly it felt like putting down a weight I didn't know I was carrying. The community holds space for that kind of quieter, internal work.
alun hughes
If could leave no stars that would be to high a review. Appalling customer service, absolutely clueless, left asking on multiple occasions are you there. Couldn't take simple questions or even ability to take an email without multiple errors. Management should take a seriously that their customer service is diabolical.
