Software4students Reviews 

Looking for anti-virus software for the family and found a great article on Software4Students which helped with our decision making and had useful links to software providers with great discounts.

Trying to install previously purchased office licenses but cannot. Have emailed but they are not responding to me. I really did not expect them to scam people like this.

I purchased Microsoft office and used with no problems then when I purchased a new mac and tried to use the link again it had expired!! so after paying for office I no longer have access to it!
I have tried to contact Software4 students by phone , by email and online but they have never come back to me . Beware of this company and avoid !

Over the last 2/3 years I have purchased 5 products whilst I was a student. The terms of sale did not at any point indicate that the ability to download the software I had purchased would EXPIRE. Furthermore, considering that the total cost of the 5 products was £556.63 it is not a viable length of time to consider 2 years an acceptable period. Particularly as PC systems crash and often need to be reinstalled.

AVOID this company and any other that offers a download solution and spend the extra for a tangible product you can reuse!

Purchased software from this company many years ago however after my hard drive broke, all my data was lost including software however Software4Students Staff were more than happy to help me relocate the same software and it was installed perfectly, just as it did last time. Amazing discounts and lots of savings made! Would definitely use this company again!

I ordered MS project and was unable to install it, conflicts with existing MS Office installs. I was sent a link to download Visio! I sent them a screen-dump of the Order, and simply had no response to several emails, and the phones are only manned weekday mornings!? Rather poor service, so will probably try and get a refund from the credit card co (glad I did that, nearly used a debit card). Clearly if there is a problem with an order there is no support, see the other feedback. Doesn't anyone care at software4students?

Despite using them relatively successfully before I bought Microsft 360 from them recently and the link they gave me does not work. I have tried phoning them in excess of 50 times, no answer, busy lines call back again later and I have emailed them to no avail.
They have given me a dodgy link before and it took a while to get it fixed but being unable to speak to anyone for more than a week is ridiculous.

I incorrectly ordered office for windows rather than office for Mac. S4S refused to refund the £100 even though Microsoft offer a free 14 day return if you order in error. I wanted to re-order the correct s/w through them but can't afford to pay twice. They didnt respond to emails for 10 days. Very unhappy with their approach to customers and I would certainly never buy from them again.

Superb value and world class customer experience.
I bought my son some software 3 years ago for a fraction of the cost, the process was ace and simple to implement.
3 years on and I still recieve the same level of customer experince that I would expect a new customer to get! They sorted my problem out and made sure I had resolved the issue!! Where else would you get that service?
Thanks S4S :)

I've purchased a couple of software packages from Software4Students, and they both went well. The test of a company is how they respond to queries or problems, and in my experience they get 5 stars for that too. I mislaid my disk package for MS Office Enterprise 2007 that I'd purchased 6 (six!) years previously but managed to locate my product key. I was guided helpfully and very patiently by Desmond, to the point where I managed to reinstall my software onto a newer system and get it activated. If I'd not managed to do this, I'd really have been stuck with an even older package, or possibly even a non-Microsoft product, so I'm very happy with the result.

Quick reply and perspicacious. The solution worked a treat. Even though the product was bought over a year previously my problem was efficiently dealt with.

Although there was a problem with my order, the support I received from Software4students was very good and the problem solved.

My experiences with Software 4 Students have ALL been excellent - that doesn't mean, that they roll over and do everything that I ask of them. BUT it does mean that they treat me as a valued customer and keep the interests of their software parties in mind with their responsibilities

As a Grandfather wanting to actively support a growing base of grand children with their educational needs while having fun doing so; I am able to purchase affordable software that will be in line with what they use at school - the savings on software are then turned into a good specification laptop which I can set up for them alone and ensure that I have sight of what else they are doing online ..

Will continue to use S4S for all of their needs

Thanks to various at the company for prompt and courteous support

GrAndy

Most helpful, particularly when I returned software without RMA code!

Senior Customer Support rep Sally was extremely patient and most helpful.

Stars all round

George Pearce

I have purchased several items and have always been impressed with the produced and the incredible value - they are regularly 50% cheaper than other retailers. I recently had a problem with my computer and lost Office 2010. I had received office as a download and when I tried to download it again I ran into all sorts of problems. I spent hours trying to resolve the issue with Microsoft who wanted £65 to fix it. I eventually contacted Software4students even though I was way out of warranty and to my total surprise Desmond resolved the issue immediately. I am so grateful to him as the service was far beyond my expectations. I look forward to doing business again and again with them.

Despite it being three years since l bought the product they were more than happy to help me sort out a major problem with it. Thats what l call great service.

I was recommended by a friend to use software4students to buy the latest office. I had MAJOR issues trying to get Microsoft to accept my email address. I kept getting passed around. I went back to software4students as I had purchased from them and must admit had a bit of a go at Alan as I was just so frustrated! Sorry Alan!!! He took time to talk me through getting it validated with Microsoft! He seemed to know a lot more than any of the Microsoft staff ever did!!!????I would not hesitate in purchasing again at all from software4students! Very happy customer! !

I bought an Adobe CS6 product from them in November 2012. I had already had problems trying to get it from Adobe. I was in India and needed a download urgently. They took my money, but when I contacted them for the download, I was told they did not do downloads for Adobe and the discs would be sent to my home in England. I sent them a copy of the page from there website saying there were downloads, and it still says there are downloads. I pointed out that I would not be back in England for a number of months and I needed the software now or a refund. They refused and ignored my subsequent emails. They are based in Ireland (tax reasons?) and ignore the OFT's Distance Selling Regulations. IN NO CIRCUMSTANCES BUY FROM THEM.

I had some queries before placing an order and the service was always 1st Class and Prompt.

When I did order the items came quickly and the Pricing is the best anywhere!

Great, Clear and Well-Designed Website as well.

Very Happy Customer - Many Thanks.

I tried to download Office Professional Plus on my son's new laptop and had problems. Without error warnings I had nothing to go on. The customer service department was more than helpful and looked into the issue for me and helped resolve the issue.

I felt the help was courteous and patient and completely appropriately pitched. Now my son has to do his homework without technological hitches.

Thank you