Printers101 Reviews 

28
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Excellent company! My supplies arrived fast and the prices were terrific. Excellent customer service as well when I needed them to help me figure out exactly what I needed. Friendly, knowledgeable an... See more

Rated 3 out of 5 stars

I ordered a printer we were in dire need of by a certain promised time. We were charged the overnight fee even though we did not infact recieve the product overnight but rather two days later. The pr... See more

Rated 3 out of 5 stars

good company, good service, good prices should be more accessible by phone and return calls when messages left leave voice mail when closed for holidays

Company details

  1. Computer Store
  2. Computer Accessories Store

Information provided by various external sources

Printers101 knows printers and provides excellent support and service on all printers, toners, inks, cables, trays and more!


Contact info

4.0

Great

TrustScore 4 out of 5

28 reviews

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4-star
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1-star

No recent history of asking for reviews

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4.0

All reviews

(28)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Help

Needed help picking a new printer. I must have spent over an hour on the phone with Phillip, he explained everything to me. I felt very comfortable and confidant in my purchase. Everything arrived as promised. I would highly recommend.

12 April 2015
Unprompted review
Rated 5 out of 5 stars

Good exchange help

I purchased a few ink ribbons, 1 was all dried up. Printers101 had me just toss it out and they sent me a new one at no cost to me! That is good service! I would shop with them again.

3 February 2015
Unprompted review
Rated 3 out of 5 stars

Reliable product. Unreliable shipping

I ordered a printer we were in dire need of by a certain promised time. We were charged the overnight fee even though we did not infact recieve the product overnight but rather two days later. The printer is working great but I dont know that I'd use them again for this simple reason.
David

11 October 2014
Unprompted review
Rated 3 out of 5 stars

We have stopped ordering from Printers101

We have no complaints about the toners we received or the speed of delivery of the toners. We don't even mind being asked to review vendors we use; however, the requests for reviews became excessive for a period of time and we had a bad experience that was the "last straw" that caused us to go elsewhere for our toner needs.

I work for a law firm and we often have very strict deadlines me must meet. Often these deadlines come upon us suddenly, with multiple such deadlines in any given day. Over the course of a few months, we received several emails requesting reviews of Printers101 from a website that required us to sign up for membership, which we ignored for good reason. Then, we started receiving frequent phone calls requesting reviews. On a particularly stressful and busy day for us, while desperately working to reach a fast approaching deadline, one of our paralegals received a call requesting a review. She quickly told the person she was sorry, but we did not have time, and hung up the phone. Had she taken the time and an attorney in our office heard her reviewing a website that sold toner when we were close to missing a deadline, well, let's just say that would not have gone over very well. After she hung up, the person called back and began berating our paralegal for being "rude" (I was present, she wasn't). In fact the woman went on for quite some time telling the paralegal about how rude she was and how important the review was to the company.

We have never experienced anything like this with any other vendors and have no desire to order from Printers101 in the future.

2 October 2014
Unprompted review
Rated 5 out of 5 stars

Right kind of service

They went above and beyond with me. After getting a busted machine, they swapped it for a new one so fast -- wow! They sent me a new unit the same day that I called and then only after I go the replacement did the defective one go back to them (they paid for the return shipping on that too)! Awsome comapny!

27 November 2013
Unprompted review
Rated 5 out of 5 stars

I would recommend

I purchased a Lexmark all-in-one laser printer, and they had the best price I could find online. Delivery was fast, I would recommend.

9 April 2013
Unprompted review
Rated 5 out of 5 stars

Pretty awesome

Everything arrived as expected. I was able to get a small discount by calling. All in all, a good experience and I would order from them again.

23 August 2012
Unprompted review

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