HotBot Reviews 

28
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

We contacted them last Monday (12/06/23) because we had logging issues, till today we are still waiting to get a response. If customer support is not available for clients what is the point of using i... See more

Rated 1 out of 5 stars

I signed up totally by accident, trying to download APCOA parking app. There’s no way to cancel and it seems I’m now in a subscription for something I don’t want or need. No support etc - all via an a... See more

Company details

  1. Software Company

Written by the company

HotBot: AI Made Simple. Enjoy Smarter Answers. Always Ad-Free & Completey Private.


Contact info

1.8

Poor

TrustScore 2 out of 5

28 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.8

All reviews

(28)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Just so you know

Just so you know, the Hotbot AI assistant app or on the Google site cannot respond to messages when I send them. It just gives me a white screen, it doesn't show me anything else, unacceptable.

8 December 2025
Unprompted review
Rated 1 out of 5 stars

Gost Customer support

We contacted them last Monday (12/06/23) because we had logging issues, till today we are still waiting to get a response. If customer support is not available for clients what is the point of using it. Just want to cancel and get refund even pro-rata is good.

12 June 2023
Unprompted review
Rated 1 out of 5 stars

I signed up totally by accident

I signed up totally by accident, trying to download APCOA parking app. There’s no way to cancel and it seems I’m now in a subscription for something I don’t want or need. No support etc - all via an app that send you round in circles. Do not use.

26 February 2023
Unprompted review
Rated 4 out of 5 stars

make clear to get quick process

what's the website search clear not take long to verify to apps separately not links to another server and not Lear what's the third party took advantage my account was to use d by .someone else ..

4 December 2022
Unprompted review
Rated 5 out of 5 stars

Legendary

Love 😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍

11 June 2022
Unprompted review
Rated 5 out of 5 stars

Fast and secure vpn

I was reluctant to try Hotbot in the beginning but a friend of mine recommended it to me. So far the results have been great. Super fast and surprisingly works with a bunch of streaming platforms even though they don't mention it on the website. You have to try different cities but it works. That was a nice bonus.

22 February 2022
Unprompted review
Rated 5 out of 5 stars

Had a problem totally fixed !

Hi can I just say I posted a bad review regarding some issues I had a very nice chap called Kevin who is quite hi up in hotpot took it on him self to sort this out thank you Kevin

3 February 2022
Unprompted review
Rated 5 out of 5 stars

Great for public internet use and less tech familiar users!

I am a medicine student and am not very familiar with all this stuff. I am often using my laptop in cafes and other public places. I heard you are supposed to use a VPN service in such cases due to some security issues. I didn't know what it means and my laptop always worked so I didn't care about that much. One day my email got hacked. Not only I lost access to all my files I need for studying, but somebody sent VERY embarassing messages to my friends and even worse, uni professors! I never shared my password with anybody. My friend told me that with my public internet use habits most likely led me to that problem. After that I took it very seriously. I was recommended HotBot VPN by a few people, because it's very simple to use for non tech savvy persons. I gave it a try and it's just as simple as clicking a "connect" button and it's done! I am a daily user since two months and never had any issues since. The peace of mind that I have now is worth the premium subscription! Thank you Hotbot team!

23 January 2022
Unprompted review

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