Placed an order on the 18th of July 2026. For over a month my order was not in. I followed up on my order and was told they had stock issues. I saw this same product available on their w... See more
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See what reviewers are saying
-Best online price available (special offer) -Item received as advertised -Responded promptly and helpfully to email query -Express 24hr trackable delivery at low price -Item very well pack... See more
Ordered products online, no confirmation E-mail received. Instead an E-mail saying there was still items in my basket! Phoned company, they don’t take phone calls!! Sent an E-mail as requested, no... See more
DO NOT ORDER FROM THIS COMPANY. I had to open PayPal complaint for non delivery. No customer service that replies by email or anyone answering the phone. Husband ordered again, payment taken then... See more
Company details
Information provided by various external sources
We sell Organic and Natural ranges online and in store in Covent Garden. We have a Professional Aesthetic clinic and Beauty Salon which also runs a Natural Health Clinic.
Contact info
Pharmartel Ltd, WC2B 5QA, London, United Kingdom
- 020 7404 8808
- info@essentialslondon.com
- www.essentialslondon.com
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Placed an order on the 18th of July…
Placed an order on the 18th of July 2026.
For over a month my order was not in.
I followed up on my order and was told they had stock issues.
I saw this same product available on their website on the 28th of August 2026.
Sent them an email for an update on my order and was told the same story- stock issues. How is that possible??
Requested for order cancellation and a refund. Avoid them!!
They are running many websites online…
They are running many websites online Scamming people This is run by Scammers pretending to sell u products but after u pay they demand £500 u to pay them very aggressively and threatening don’t give u refund just take ur money then want more everything is untrue all Fake and Dangerous!and they have other site I will report doing same thing! This is run by Scammers pretending to sell u products but after u pay they demand £500 u to pay them very aggressively and threatening don’t give u refund just take ur money then want more everything is untrue all Fake and Dangerous!and they have other site I will report doing same thing!All Fake Names aswell Was told I would receive my purchase paying this way but it has turned out to be a scam am afraid No answer just run away was all lies feel soo upset and annoyed they knew wat they were doing from the start! expressphamacy.uk
, Expressphamacy.uk, painmed.co.uk yeah they have many sites but they really don’t care wat situations u are in I actually nearly died!
Very satisfied with my order
I ordered Mounjaro from this online pharmacy. The package arrived in less than 24 hours, which was really impressive. The packaging was careful and secure, and the product was well protected. Everything went smoothly, from payment to delivery.
I highly recommend this service for its reliability and speed.
Absolutely poor service
Absolutely poor service. Placed an order on the 19th May, still not received a single notification that it has even been shipped. It’s been over two weeks now. I’ve contacted their customer services several times and no response.
Please refund me my money, my Order is #1341.
And improve your service or stop doing business.
The products are exactly what I ordered…
The products are exactly what I ordered and so I am happy. My experience was a little unusual in that I was caught up in a scam by Evri postal services.
I reached out to Essentials by email, who replied very quickly confirming that they only used Royal Mail and not Evri. Essentials provided a tracking link in order that I could safely monitor the arrival of my goods and continued in email communication until the goods arrived. So nice to have a human to communicate with. I would use their services again.
Excellent Customer Service
Excellent customer service from Nancy.
She was very helpful by email and by phone on confirming the product I wanted.
Product then arrived in post very quickly.
Will definitely shop here again.
Online order
I ordered some shower gel and the delivery was 2 days later which was great!
I love this little pharmacy
I love this little pharmacy, lots of natural products available. Check it out and also their website. Nice staff too.
Excellent customer service
Website was easy to navigate and found exactly what I wanted. One of the products turned out to be out of stock and I received an e-mail offering me an alternative or a refund for the missing product. I replied and my refund was processed straight away and the rest of my order dispatched. Excellent customer service. Would highly recommend shopping with Essentials.
very competitive prices and excellent…
very competitive prices and excellent service
Very swift service,
Amazing customer service!
Amazing customer service!
I had a little issue with an online order however the team dealt with it very professionally
Lovely little pharmacy, great natural remedies too!
I love this little pharmacy which I rely on a lot for immune system products and dermalogica, and pharmacy.
Lots of nice natural products and remedies sold her.
Also good online offers.
Staff are lovely and helpful too!
Brilliant pharmacy
Reliable service
Reliable service. Fast delivery. Everything you want when ordering online.
Fast / authentic / warm hearted…
Fast / authentic / warm hearted customer service/ will buy product from here more
Well priced Dermalogica products and…
Well priced Dermalogica products and prompt despatch. I have bought from Essentials London for years.
Great service, highly recommended
There are great offers on the best skincare brands. I always order my skincare products from Essentials, and they send them to me on time and without any issues. Would recommend.
Always receive first class service
Always receive first class service. Kept updated on progress of orders.
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