Double8tickets.com Reviews 

3,269
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional service, noting how straightforward, reliable and quick the purchasing process is every time. People consistently enjoy receiving amazing seats that provide wonderful views, making live music events truly unforgettable and special. Consumers often mention that both digital and physical tickets arrive in good time without experiencing any complications. Though some customers noted that the purchased tickets can sometimes be quite expensive for the major events attended. A few reviewers also experienced occasional problems regarding unexpected seat positions or delayed ticket delivery prior to popular shows.

What people talk about most

Service

People report positive experiences with service, describing it as efficient, reliable, and straightforward... See more

Product

Customers consistently note positive experiences with product, highlighting that tickets are genuine and... See more

Price

Clients share ambiguous opinions on price, as views on ticket costs vary significantly. Many reviewers report... See more

Order

Reviewers highlight satisfaction with the order process, noting that seats arrive on time and as advertised.... See more

Location

Users describe satisfaction with location, noting fantastic front pitch standing spots and amazing views... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service as ever - I've used them many times and always efficient, keep their word and deliver great seats. They excelled with a recent visit to watch Peter Kay at the O2 - upgraded tickets t... See more

Rated 5 out of 5 stars

When you real want good seats Double 8 are superb !!! I have used them on numerous occasions never any problems with either paper or digital tickets. Even their refund system works well, when ELO... See more

Rated 5 out of 5 stars

Purchased tickets to Sting’s Hammersmith show back in January. Communications excellent from Double 8 as tickets not released until day of gig so very reassuring that they kept me updated. Charlotte c... See more

Rated 5 out of 5 stars

We had an amazing experience at the Lady Gaga concert at the O2 helped by the amazing seats that we had, purchased from double8tickets. When we arrived at the O2 our seats entitled us to go through th... See more


Company details

  1. Event Ticket Seller

Written by the company

Concert tickets for the first ten rows for all pop and rock concerts in the UK


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(3,269)

121 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tickets were as advertised

Tickets were as advertised, the fact the tickets were digital mobile phone tickets was not a problem. They arrived two weeks before the show.
No issues at all.
Thanks.

7 August 2026
Unprompted review
Rated 5 out of 5 stars

Great 88 Tickets

Happy to recommend Double 8 to get top quality tickets if you miss them on initial release - great seat selection, easy booking and payment, and fast ticket delivery. Many thanks.

6 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service - great seats

Excellent service as ever - I've used them many times and always efficient, keep their word and deliver great seats. They excelled with a recent visit to watch Peter Kay at the O2 - upgraded tickets to the front row was very unexpected but made a great evening even better! A great show, a great performer & great service from Double8

7 August 2026
Unprompted review
Rated 5 out of 5 stars

Once again Double8 have excelled!!

Once again Double8 have excelled!!
Fantastic evening at the Luke Coombs concert @ Wembley Fri 31 July 2026..
Perfect up close viewing ..
The Double8 team were super at helping me with a concern.. got it sorted answered quickly.. so happy!!
Thank you so much to all the team..
already got another booking with Double8 later this year!!

31 July 2026
Unprompted review
Rated 4 out of 5 stars

The Temptations were great / The Four Tops useless

To be honest the Four Tops were absolutely useles & so many people in the surrounding seats said the same. What a difference when The Temptations came on, they were brilliant from the very first song right till the very end. Thank God for the Temptations with just one surviving original member.

3 July 2026
Unprompted review

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