YorkTest Laboratories Reviews 162

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its insightful results, which have helped many identify food sensitivities and make significant improvements to their health. The testing process is frequently described as easy to use and convenient, providing clear and understandable reports. Reviewers also highlight the exceptional customer service, noting the staff's helpfulness, prompt responses, and professional demeanor. The included nutritionist consultations are highly valued, with many people finding the advice and guidance provided to be incredibly beneficial for implementing dietary changes and understanding their results. However, some customers reported initial difficulties reaching customer service, though these issues were eventually resolved efficiently. Additionally, a few individuals mentioned that the dietician did not provide a personalized plan, and one customer noted that a known allergy was not detected by the test.

What people talk about most

Product

Consumers find the product to be highly beneficial for identifying food sensitivities and intolerances. Many... See more

Customer service

Reviewers mention positive feedback about customer service, consistently highlighting the helpfulness and... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently praise the ease of the... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the team for being knowledgeable,... See more

Service

Customers had positive experiences with service. Many reviewers appreciate the tests offered, finding the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They gave us a free nutritionist consultation with our child’s allergy test which is so helpful considering we need to change her diet completely. We discovered her high reactivity to cows milk, wheat... See more

Company replied

Rated 5 out of 5 stars

I can’t fault this company, I had a lot of itching and discomfort and thought maybe worth doing a test. Never really thinking I had an intolerance. They tested 200 things and I have milk intolerance.... See more

Company replied

Rated 5 out of 5 stars

I've had a theory on what my body may not tolerate, so to see my results & confirm my suspicions while also clarifying additional problem foods was extremely eye opening. The test was easy to... See more

Company replied

Rated 5 out of 5 stars

My son has had digestive issues since he was 3. He has been evaluated by GI specialists, an allergist, his pediatrician; no resolution. I heard about York Test from a colleague and decided that thi... See more

Company replied


Company details

Written by the company

Leading home to lab food sensitivity and allergy testing company. YorkTest is an award winning food sensitivity testing laboratory with over 42 years of experience with after care expert nutritionist support.


Contact info

4.8

Excellent

TrustScore 5 out of 5

162 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

A great experience all the way around

A great experience all the way around! The test shipped quickly, and the results were so insightful. It helped give us a clear path forward for our son instead of leaving us with lots of guesswork and little answers.

The test results were very clear, and the consultation with the nutritional therapist was a helpful follow-up. Great customer service as well!

Highly recommend this proces to any seeking answers regarding food sensitivities for themselves or a child.

17 September 2025
Unprompted review
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Reply from YorkTest Laboratories

Thank you for your 5-star review!

It is great to hear that you will recommend YorkTest to your friends and family. For every referral you receive $20 shopping voucher! Please contact our customer service team for more information!

Rated 5 out of 5 stars

Quick

Quick, easy process. Got my results quickly. I suspected for a long time I had a few food sensitivities due to various symptoms, and when I got the results it became a lot clearer to me.

16 July 2025
Unprompted review
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Reply from YorkTest Laboratories

Hi Jonathan, thank you for your 5-star review!

Rated 5 out of 5 stars

Take things into our own hands

My son has had digestive issues since he was 3. He has been evaluated by GI specialists, an allergist, his pediatrician; no resolution.
I heard about York Test from a colleague and decided that this method of allergy and sensitivity testing couldn't hurt. Turns out my son is sensitive to 6 different foods. About 2 months into his elimination diet, he feels better, sleeps better, has more energy, and his mental health has improved.
Awesome tool. Wish I had know about it sooner.

1 August 2025
Unprompted review
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Reply from YorkTest Laboratories

Hi Bloom, thank you for your 5-star review!

Rated 5 out of 5 stars

Reily was such a pleasant person

Reily was such a pleasant person
She was apologetic for having to take my information that I had already put out there
More customers representatives should be like Reily

16 September 2025
Unprompted review
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Reply from YorkTest Laboratories

Hi Jaime, thank you for your 5-star review!

Rated 5 out of 5 stars

The consultation is helpful

The consultation is helpful. They help to answer my questions and provide nutrition suggestions.

30 July 2025
Unprompted review
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Reply from YorkTest Laboratories

Hi Belinda, thank you for your 5-star review!

Rated 1 out of 5 stars

Dissapo

Disappointed . I registered my test, but it won’t show up in my account. Now I can’t login. Multiple attempts to reach out to customer service with no response

28 July 2025
Unprompted review
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Reply from YorkTest Laboratories

Hi Alyssa, thank you for your review. You are logging onto the wrong site. Please use https://wellnesshub.yorktest.com/us

Having investigated this, I can see we have tried to contact you several times, so believe this review is slightly unfair.

Our telephone number is 1-844 533 2724 or email client.support@yorktest.com

Best Wishes
YorkTest

Rated 5 out of 5 stars

The tests are mailed out quickly

The tests are mailed out quickly. The support is great and it is very helpful to know what you’re sensitive too. It has helped greatly.

25 July 2025
Unprompted review
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Reply from YorkTest Laboratories

Hi Katie, thank you for your 5-star review!

Rated 5 out of 5 stars

York test has changed my life

York test has changed my life. years of going to doctors for allergies and being prescribed Claritin that never helped too much. Even got allergy tested at doctors in which I was allergic to things but no one ever said it could be food. After my own research I got a yorktest to find out I cant eat gluten, wheat , yeast and a few other things. Removing items from my diet changed everything and I didnt take Claritin or have inflamed sinuses anymore. It has been a miracle really. Still working on trying to adjust my diet and difficult to navigate through restaurants and labels on food at grocery. With all my inflammation down and not having a "leaky gut" I also lost 20 pounds in 3 months. I just worked with the nutritionist and she gave me more helpful knowledge to continue my journey. I have recommended yorktest to everyone i know

21 July 2025
Unprompted review
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Reply from YorkTest Laboratories

Hi Tara, thank you for your 5-star review!

Rated 5 out of 5 stars

Educational and helpful!

I learned a lot about food sensitivity overall from my consultation, which helped me understand my son's results and what we should do about it. I now feel like I can follow a real plan without as much guess work. I even got recommendations about where to find recipes without the ingredients we need to eliminate.

18 July 2025
Unprompted review
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Reply from YorkTest Laboratories

Hi Melissa, thank you for your 5-star review! We appreciate your feedback and are delighted that you found our testing and consultation helpful. We look forward to supporting you and your son on your health and wellbeing journey.

Best Wishes
YorkTest

Rated 5 out of 5 stars

My counseling session went great

My counseling session went great. Pamela was knowledgeable and pleasant to chat with. She listened to my concerns with my son and his test results, and we brainstormed ideas together to try to reduce his symptoms. Grateful for this dedicated time.

17 July 2025
Unprompted review
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Reply from YorkTest Laboratories

Hi Angie, thank you for your 5-star review. We are delighted to hear you found your consultation helpful. Our Nutritional Therapists are all registered with the NANP (National Association of Nutritional Professionals) and provide valuable information for your elimination diet.

We look forward to supporting you on your health and wellbeing journey.

Best Wishes
YorkTest

Rated 5 out of 5 stars

Way more helpful than I expected

Way more helpful than I expected. Best part was the free nutritional coaching which I was pleasantly surprised about. Only thing I wish was that they separated the different proteins in dairy (ex lactose or casein). Otherwise, great purchase!

6 May 2025
Unprompted review
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Reply from YorkTest Laboratories

Hi Lindsey, thank you for your 5-star review!

Rated 5 out of 5 stars

Nutritional Consultation Pamela

Following getting the food sensitivity test results, I had a review of the results with Pamela. Her advice was clear and direct and she answered my questions clarifying details about what was being tested. She was also very helpful with suggestions for alternative foods to replace the foods I shouldn't be eating.

11 July 2025
Unprompted review
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Reply from YorkTest Laboratories

Hi Alan, thank you for your 5-star review!

Rated 5 out of 5 stars

Junior Food Test is GREAT

I used the junior food sensitivity test for my seven year old son. The results came back within the given time frame and were very easy to read and understand. The pdf guide that comes with the results explains exactly how to cut out the foods that are causing problems then also guides you on how to reintroduce. I can confidently say that after eliminating the highly reactive foods from my son’s diet, he is feeling much better! His belly is almost never upset anymore and he is happier. The phone consultation with the nutritionist was very helpful and she answered all of my questions about what to replace foods with.

10 July 2025
Unprompted review
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Reply from YorkTest Laboratories

Hi Bridgette, thank you for your 5-star review. We are so happy to hear that your son has had significant improvements following the food sensitivity test. We look forward to supporting you and your son on your health and wellbeing journey.

Best Wishes
YorkTest

Rated 5 out of 5 stars

Great support team

I wanted to take a moment to share my recent experience with the customer service team, specifically with Estelle and Emily.

Their support was nothing short of amazing. They were incredibly focused on solving my issue, and their dedication was evident in every interaction. I was truly impressed by their outstanding commitment to ensuring my problem was resolved efficiently and effectively.

It's not often that I encounter such exceptional service, and I believe it's important to recognize and commend Estelle and Emily for their efforts. Their professionalism and positive attitude made all the difference, and I am grateful for their assistance.

Thank you for having such wonderful team members who go above and beyond to provide excellent customer service.

26 June 2025
Unprompted review
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Reply from YorkTest Laboratories

Hi Marion, thank you for your wonderful review. Our customer service team aim to provide world class customer service to every customer at every touch point within their journey. Estella and Emily are delighted with your feedback and we are all so pleased that you have had a great experience.

Best Wishes
YorkTest

Rated 5 out of 5 stars

Great experience

I got this test for my 14 year old daughter. The test came quickly, it was easy, and we got the results sooner than expected! Cutting out her food intolerances finally helped with chronic, severe constipation. The free nutritional consult was a nice bonus. Tinsley answered all of my questions.

27 May 2025
Unprompted review
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Reply from YorkTest Laboratories

Hi Aven, thank you for your 5-star review!

Rated 5 out of 5 stars

Great experience!

Had an overall great experience doing their food sensitivity test. Customer service is super helpful and quick to respond to any inquiry and the consultation after I got my results back was very informative. I cannot recommend them enough!

10 June 2025
Unprompted review
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Reply from YorkTest Laboratories

Hi Irini, thank you for your 5-star review!

Rated 5 out of 5 stars

Surprised but excited to get started

I was surprised with my results but Kerri help make sense of them and I am slowly working through what I should or should not be eating based on my results. I look forward to seeing what kind of impact it can make with the suggested changes.

4 June 2025
Unprompted review
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Reply from YorkTest Laboratories

Hi Glenda, thank you for your 5-star review!

Rated 5 out of 5 stars

Most value from the nutritionist!!

I purchased the test with nutritionist appointments and I am so glad that I did. Kerri was very thorough in my first appointment and answered all of my questions. Unfortunately my test told me I practically can't eat anything for a while LOL. But I trust the results especially after Kerri explained the foods I can and can't tolerate and it all definitely matched my symptoms.

3 June 2025
Unprompted review
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Reply from YorkTest Laboratories

Hi Sarah, thank you for your 5-star review!

Rated 5 out of 5 stars

York food testing for all

I ordered the York test for food sensitivities because of a long history of mild to moderate periodic stomach issues. The results came back quickly and showed that I had several food sensitivities in the red zone. I set up an appointment with one of the nutritionists, Pamela, who was very insightful and gave me information regarding the next steps to take including elimination diets. This is a test everyone should get because food sensitivities/allergies can create chronic long-term health issues and uncovering potential food causes is critical.

30 May 2025
Unprompted review
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Reply from YorkTest Laboratories

Hi, thank you for your 5-star review!

Rated 5 out of 5 stars

Who knew digestive issues could be low level allergic reactions?

After years of suffering food intolerances and getting no help from the GP's I started 6 months of probiotics. This worked very well but I was still having issues with some foods and needed answer as soon as possible so no time to do food diary and elimination procedures. I ordered both food intolerances and the food/environmental allergy test. I was debating if I needed the allery test and I'm so glad that I decided to add it to my bundle. The probiotics worked very well with only 1 food on the list and low level response, however the allergy test shows a number of foods I believed I was intolerant to, were in fact low level food allergies. Some of the foods I'm allergic to I hadn't yet considered as being issues. I'm so glad to now have all the answers I need to move forwards without experiencing digestive responses to foods... I genuinely believed them to be intolerances. But the answers now fit perfectly and gives me the information I needed to lead a much better informed life.

12 May 2025
Unprompted review
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Reply from YorkTest Laboratories

Hi Tracey, thank you for your 5-star review, we are delighted to have provided you with the information needed to make positive dietary changes.

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