Witchestea Reviews 83

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their delicious taste, high quality, and effectiveness, particularly noting benefits for weight loss, sleep, and overall well-being. Many people appreciate the excellent customer service, describing the staff as helpful, caring, and knowledgeable, providing prompt communication and personalized advice. The company is often highlighted for its supportive community and the positive impact of its offerings. However, some customers experienced issues with order fulfillment, mentioning delays in delivery or missing items. A few other people also felt that the customer service was occasionally disorganized or unhelpful in resolving these specific problems.

What people talk about most

Product

People report positive experiences with product. Many reviewers are delighted with the teas, describing them... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of the... See more

Staff

Consumers consistently find staff to be positive, helpful, and caring. Reviewers praise specific staff... See more

Order

Reviewers express satisfaction with their orders. Many customers appreciate the responsive communication,... See more

Customer service

Users describe positive interactions with customer service. Many customers highlight the outstanding support,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These are so good!! I am literally obsessed 😍 The daytime blend with hints of mint is refreshing and energising and the nighttime blend with its hints of rose is perfect to wind down for the day... See more

Rated 5 out of 5 stars

I recently purchased the beetroot latte from witches tea ... not knowing exactly what to expect ... but boy what a lovely surprise! The taste, texture, aroma and even the beautiful pink colour! Hig... See more

Rated 5 out of 5 stars

I absolutely love the Yule Blessing Candle from Witches Tea. Even without a scent, it brings so much 'cozy cabin' energy to my space just through its beautiful, steady flame and the way the wax pool... See more

Rated 5 out of 5 stars

The after care The constant advice when needed All the teas taste amazing and do exactly what they say , totally enjoyable and working so well The meno blend although only been on a couple of... See more


4.4

Excellent

TrustScore 4.5 out of 5

83 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 40% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Poor communication, product not as described

I ordered a ring for my daughters birthday. It took 3 weeks to come. When it arrived it was quite different from how it was advertised - in fact it was a different ring. The quality was very poor. I raised the issues I had with it in an email two weeks ago. I have recieved no communication back aside from endless promotions they are doing. Wouldn't use again, unsubbing.

14 April 2025
Unprompted review
Witchestea logo

Reply from Witchestea

Thank you so much for getting in touch and letting us know what happened. I’m really sorry your order took so long to arrive, and that the ring wasn’t what you expected — that’s definitely not the experience we want for you or your daughter’s birthday.

I also completely understand how frustrating it must be to not hear back after reaching out earlier. I want to personally apologise for that and make sure we get this sorted out for you.

We had been away from the Business.

There only 2 of us we are a small family business.

If you could send me your order number and a photo of the ring you received, I’ll do everything I can to help — whether that’s a replacement, refund, or another solution that works best for you.

Thanks so much for your patience, and again, I’m sorry for the hassle. I hope we can turn this around for you.

Iv been through my emails and have not received anything from you so Iv also emailed you so you have the correct one.

Sending blessings xx

Rated 5 out of 5 stars

My order arrived today

My order arrived today. The tea is amazing. I really enjoyed the taste. Perfect balance.
The necklace is beautiful.
I know a few people have stated it takes forever to ship and yes mine took 2 weeks but it does state this on the
website.
I didnt order the tea to burn calories my reasons were for the fact that the ingredients have so many health benefits.
I would buy again. Thank you so much.

20 May 2025
Unprompted review
Rated 5 out of 5 stars

I love this company and their teas

I love this company and their teas!
I have been struggling over winter with comfort eating and cravings for all the wrong foods.
Since using all of the different teas, switching my morning coffee to japanese matcha and drinking loads of water my cravings have gone! I am more energised and want to get out and walk!
The night time BCNW is lovely and helps me get off to sleep.
I have even taken up Yogaish (qui gong, yoga and pilates).
I am feeling like a new me and I am determined to see a difference on the scales and in the way my clothes fit me. Thank you both for your amazing tasting teas. 💕

10 May 2025
Unprompted review
Rated 5 out of 5 stars

Bloody lush!

I'm a big fan of loose leaf tea. In fact, I work as a Host for a loose leaf tea shop. So it wasn't surprising when I came across an advert for Witches Tea and was immediately interested!

The website was informative with telling you the benefits of each tea and its ingredients. It's done in a way were in easy to understand and doesn't sound like a bunch of complete jargon like other website.

I quickly ordered the Burn Calories Not Witches tea. Oh my......this is a delicious tea! Herbal and earthy! Now, normally I am not a fan of earthy teas but this tea? It's light, subtle, refreshing. Now we are on the cusp of summer, I'm thinking that it would be great iced! I can't wait to try that!

Now it does say to allow 2 weeks for the tea to arrive as its made to order and done in-house. This actually attracted me MORE to buying the tea as this means the batch I order will always me fresh!

Thank you so much for making a great tea. I can't wait to buy more and see what else you have to offer.

Love Kady

30 April 2025
Unprompted review
Rated 1 out of 5 stars

My husband ordered 2 charms for my…

My husband ordered 2 charms for my birthday in plenty of time. They finally arrived 2 weeks after the day despite numerous messages and assurances. As an apology, I was to be sent an extra one. It didn't arrive. After messaging again he was told it would be sent out last Monday, I'm still waiting. While the charms themselves are lovely they are far more expensive than in other outlets. The quality of service from Witches Tea can only be described as terrible. Will not be using them in future.
Update...
It was my husband messaging you most of the time. He was told on 2 separate occasions that the items would have been posted on certain dates only to be told on both occasions you had missed the posting dates. There have been at least 3 different 'reasons' given for this ranging from looking after your niece to mental health issues.
Looking at other low ratings on here this does seem to be usual.
Yes, as you say you may have tracking of postage for the 'apology' charm. I have proof of the date of the original order and payment and I'm sure your tracking will confirm the date of delivery several weeks later. I also still have copies of the messages sent to and received by you and their dates. Yes, you've also offered me a £5.00 voucher and a free tarot reading. I will not be taking you up on your offer.
You say you feel you do not deserve the 1 star rating. I can assure you, especially after the tone of your reply and finding the same charms on Temu at a fraction of the price, I would give a zero star rating if I could.

3 April 2025
Unprompted review
Witchestea logo

Reply from Witchestea

Thank you for your feedback, though we’re disappointed to see this 1-star review.

We did remain in contact throughout the process with your husband, and as a very small business—at the time run by just one person—we did our best to communicate any delays. We understand how frustrating it can be when something special arrives late, and we genuinely apologise for the inconvenience.

As promised, the extra charm has been delivered we are able to provide tracking.

This was not only a replacement but also a Free Gift from us to acknowledge the delay and show appreciation for your patience.

In addition, we also offered a complimentary tarot reading or a free month’s membership to our Witches Tea Book Club—again, as a gesture of goodwill.

We truly care about our customers and feel that a 1-star rating doesn’t reflect the efforts made to make things right. We hope you’ll reconsider and give us another chance in the future.

Warm regards xxx

Rated 5 out of 5 stars

Moon light market

I met Willow and Emerald at a Moon light market at the weekend. What lovely, genuine people! So good to put actual people to the names.
I stocked up on some more burn calories not witches tea, including the night time version - I enjoy drinking these teas, and feel they really do help with my weight loss journey.
I also had a wonderful reading with Willow, very relevant! Willows style of delivery really resonated with me. A thoroughly enjoyable and meaningful experience.

16 March 2025
Unprompted review
Rated 5 out of 5 stars

Burn calories not witches

I recently tried the ‘burn calories not witches’ blend which was highly recommended to me by multiple people! And I’m truly amazed by the results, I switched my morning espresso for a pot of this 2 weeks ago and I feel much more alert energised and focused in the mornings! What surprised me the most was the flavour! So easy to sip along side my breakfast, I no longer suffer with brain fog it certainly seems to speed up my metabolism as i have seen some positive results on my waistline!! The only thing I have changed in my diet is witches tea 🥰

13 March 2025
Unprompted review
Rated 5 out of 5 stars

Great tea

Wasn’t sure when ordering this tea but I have been very pleased with it. The tea tastes lovely and I have definitely noticed a reduction in my appetite and cravings. Will definitely be ordering again.

25 February 2025
Unprompted review
Rated 5 out of 5 stars

I love witches tea,especially their…

I love witches tea,especially their range of slimming teas- I call it mounjaro for witches.I especially like the burn calories not witches blends.I take it first thing in the morning, blend 2 after lunch and then the night time one at bed.I have been losing 2lb a week and the food noise and cravings have gone. It has helped stabilise my blood sugar and given me more energy and a better night's sleep.For the first time in 20 years the weight is shifting and I have been able to stop snacking.

8 March 2025
Unprompted review
Rated 5 out of 5 stars

Awesome reading

Awesome reading! Was mostly dead on with details!
My biggest hang-up is having issues with currency exchange from pounds to US Dollar amounts on PayPal...

2 March 2025
Unprompted review
Rated 5 out of 5 stars

Amazing!!!

Excellent service and amazing tea, I ordered the burn calories not witches and the night time blend. My cravings for sugar have lessened considerably, and I don't think I've ever slept so well! They taste lovely too. Feel so much better mentally aswell now I'm finally sleeping! Thank you so much 💓

21 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Teas! Superior customer Service

I first want to compliment Witch’s Tea, Willow and Emerald for amazing customer service and delightful products. Herbal teas have always been a favorite of mine. So, after running across a Facebook page of Witches Tea, I decided to give them a try.

I ordered the Burn Calories Not Witches ritual blends, they were delicious and very much delivered. I lost 15 lbs and 2 pants sizes. I live in the USA, so my orders take a month to reach me. Now I order my blends one month in advance so I won’t run out. The Releaf and Sweet Moss are also must haves!

Willow and Emerald have reached out to me to be sure I have received my tea blends I was enjoying them.

If you are looking for an herbal tea blend to help you lose a few pounds, better sleep, relaxation, more energy.. or just a tea to sip and enjoy, Witches Tea will have a blend for you.

28 January 2025
Unprompted review
Rated 5 out of 5 stars

100% Recommend

I've always enjoyed fruit teas, but never really tried herbal blends until trying Witches Tea. And they really are a game changer.
The flavours are amazing and nothing like you would expect.
And the benefits really are a bonus, they really do what they say on the tin 'so to speak'.
I can't wait to try some of there new blends, and find more to add to my favourite list.
The customer service is amazing, I won't go anywhere else for my herbal tea.

29 December 2024
Unprompted review
Rated 5 out of 5 stars

I had a Tarot reading done

I had a Tarot reading done. Spot on and very indepth. I highly recommend Witches tea. They also sell other products. Definitely worth a look. They respond quickly too if you need to contact them, very helpful.

26 November 2024
Unprompted review
Rated 5 out of 5 stars

I wish i could be taster of this business 🤭

Where to start! I have came across Witches Tea when I was after certain teas and couldnt find a lot herbal companies within normal price range or stuff i wanted. I was extremely happy when I found WT as it was like coming to old apothecary virtually. I am extremely satisfird with customer service,its so natural,friendly and respectful. And the products!!!! I tried first time Burn Calories not witches daily set....and i am extremely surprised ! I havent drank it daily as life got busy,but i got back to it and let me tell you. As person with sitting job there are many challenges despite great diet a regular exercise. After drinking the tea my bloating is gone,there is visible difference in shape and loss of some weight !! And i tried a lot of diets and supplements.....so of course i bought full set,samhain tea to add 🤭 and last but not least...the pumpkin spice dandelion coffee. As coffee addict,i know good stuff 😁 finally coffee that i can drink in evening. ITS AMAZING!!🍂🍁

22 October 2024
Unprompted review

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