Wiggle.com Reviews 3,488

TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Looking at 224 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the ordering process straightforward and appreciate the competitive pricing and good quality of many products, including wetsuits and cycling apparel. Many also highlight the availability of international shipping and the timely arrival of their orders, often even earlier than expected. However, some people were dissatisfied with the delivery service, particularly with Evri, citing issues like delayed parcels, deliveries to incorrect addresses, and lost items. There are also mentions of products not meeting quality expectations, discrepancies between online images and actual items, and sizing issues. Additionally, some customers expressed concerns about reduced product selection, less informative product descriptions, and high shipping costs.

What people talk about most

Product

Users describe ambiguous interactions with product. While some customers found good prices, great quality,... See more

Delivery service

Consumers find delivery service to be ambiguous. Many reviewers express frustration with delayed or missing... See more

Order

Customers had ambiguous experiences with order. While some reviewers reported fast delivery, with orders... See more

Price

Clients share ambiguous opinions on price. Many customers appreciate the good prices on discounted items,... See more

Quality

Customers consistently note ambiguous experiences with quality. While some reviewers praise the excellent... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I ordered a Speedo swimsuit. It's a nice design, but compared to previous purchases (DHB, TYR, and Maru) the product is poor quality. The fabric is horribly textured and scratchy, and the stitching i... See more

Rated 3 out of 5 stars

Ordering from Wiggle was quite straight forward with acceptable prices, but it all fell down at delivery. EVRI is not the best! I had to change my delivery option to my local Post Office, about 500 ya... See more

Rated 3 out of 5 stars

Having purchased an item that was the wrong size, I have now purchased the correct size. I find it unprofessional that Wiggle require me to pay to return the item and don’t facilitate a free pick up... See more

Rated 3 out of 5 stars

Buying from Wiggle used to be a great experience, not so good now. The product selection is greatly reduced, there are no reviews or web chat to help guide your purchase, and product descriptions are... See more


Company details

  1. Bicycle Store
  2. Sporting Goods Store

About Wiggle.com

Written by the company

You can direct your query by this form :http://www.wiggle.com/ContactUsForm

You can direct your query by this form: http://www.wiggle.co.uk/ContactUsForm. Monday - Sunday: 6:00 - 22:00 GMT
Otherwise address any correspondence to our registered office address (There are no facilities for customer personal collections at this address.)
Wiggle Ltd 1000 Lakeside, Suite 310, Third Floor N E Wing Portsmouth PO6 3EN


Contact info

  • 1000 Lakeside, Suite 310, Third Floor N E Wing, PO6 3EN, Portsmouth , United Kingdom

  • www.wiggle.com

3.1

Average

TrustScore 3 out of 5

3K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Ling sleeved cycle jersey

Previously bought the same size long sleeved tops from wiggle however it would appear these have now been shrunk in the wash by the manufacturer. The current sizing isn't suited to larger riders (as they were previously). Won't be buying anything from them again.

26 March 2026
Unprompted review
Rated 3 out of 5 stars

I should like to have awarded 5 stars…



This, despite, most excellent, ORTLIEB panniers arriving long after I'd returned from cycle tour of Isle of ARRAN, circa, 2012-17?

This, yet again, due to doubt due to appalling, EVRI and/or DPD couriers?

However, given my brand new, once used GIANT shouldn't have been stolen, by the inverDeplorables, inverMESS, 2021? I shouldn't need to replace them too.

But, not since SportsDirect.CON whom I paid £28.72 for 100% cotton socks, circa 2006-12, only to belatedly learn were but only 22%. Where upon, I shouldn't have had to return them, inverMESS where upon they retained the socks & my money, without replacing as should have.
Given, which. Much as I should like to, I haven't & shant be repurchasing anything from EVANS bicycles, SportsDirect.CON, nor WIGGLE whom sold me an all but useless VANGO Banshee tent, which was quite at variance with that other, most excellent tent, Force Ten, purchased circa, 2009, but likewise, since acquired by SportsDirect.CON. Thanks but NO THANKS.

15 March 2026
Unprompted review
Rated 1 out of 5 stars

Non delivery

My problem is not so much with Wiggle as with Evri the courier they use - who seem to be incapable of delivering my order. I have no idea why they use them as a quick internet search has revealed that they are useless.

6 March 2026
Unprompted review
Rated 1 out of 5 stars

Non-existent Customer Service team

It's impossible to contact the customer service team. I wanted to cancel my order. There is a "help centre" on their webpage which suggested I contact the customer service team. The live chat option is hidden away. When you do finally find it and ask to chat to an agent it puts you on hold for 15 mins then automatically disconnects you. Emails do not receive a reply. Non-existent Customer service. I recommend you avoid

2 March 2026
Unprompted review
Rated 3 out of 5 stars

Shipments are not on time

products and variety are quite good. Also web site is very easy to use and find. It has many filters that help a lot. However shipments are not at all good. Dates do not fulfill as per description. normally you set a delivery date, but this has never been fulfilled as normaly by delivery date it is when package is being set...so impossible to be delivered as expected...

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Dhb Storage Bib cycling shorts

I purchased Dhb Storage Bib shorts for my husband. I found the detailed product description useful, easy ordering, fast delivery and great sale price.

10 February 2026
Unprompted review
Rated 2 out of 5 stars

I’m quite annoyed with your delivery…

I’m quite annoyed with your delivery service, why have a great company and cheepskate delivery service? It makes no sense ! I’m paying next day for a reason . They said we were out and sent a picture of outside number 86 , we are 132 , you can’t complain to dpd, life is too short

9 February 2026
Unprompted review

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