The customer service was outstanding! She thoroughly explained the materials and guided us in choosing the right one. We received plenty of helpful and detailed information about selecting thr dia... See more
Company replied
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See what reviewers are saying
We had an appointment for wedding rings and Johan was so helpful! We put in a few options beforehand in the booking and he had them all ready and we got to try some other options as well and was very... See more
Company replied
Effektiv och proffsig service. Walter hjälpte oss med fingermåtten vilket gjorde att ringarna passade perfekt när de väl anlände. Mycket nöjda, men ett litet minus var att vi inte fick någon aviseri... See more
Company replied
I would 100% recommend Vanbruun to all my friends. Not only is their collection of jewellery state-of-the-art for an affordable price, but their service is at another league. Their staff will go above... See more
Company replied
Company details
Contact info
Jakobsbergsgatan 6, 111 44, Stockholm, Stockholms län, Sweden
- +46334006070
4.8
Excellent
767 reviews
Replied to 72% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience.
1 June 2026
Unprompted review
Wedding rings
We had an appointment for wedding rings and Johan was so helpful! We put in a few options beforehand in the booking and he had them all ready and we got to try some other options as well and was very helpful around sizing and different options that would fit us. I have my engagement ring from Vanbruun and it fit so well with the different wedding bands I tried on. Highly recommend!
7 April 2026
Unprompted review
Reply from VANBRUUN - STOCKHOLM
Thank you so much for your kind review! We're thrilled to hear that Johan was able to assist you in finding the perfect wedding rings and that the options we prepared in advance worked well for you.
We truly appreciate your recommendation and are so happy to have been a part of this special process for you.
Kind regards,
Victor Halvarsson
CEO/Founder, VANBRUUN
Jahwanna is amazing!
Jahwanna was more than helpful in finding me the perfect ring for my girlfriend. I felt comfortable and welcomed at the shop. She was also patient with all of my inquiries and gave the best solutions.
19 April 2026
Unprompted review
Reply from VANBRUUN - STOCKHOLM
Thank you so much for your kind review. We’re thrilled to hear that Jahwanna was able to assist you in finding the perfect ring for your girlfriend, and that you felt comfortable and welcomed in our showroom.
We appreciate your trust and look forward to helping you again in the future!
Kind regards,
Victor Halvarsson
CEO/Founder, VANBRUUN
Wonderful Experience.
I needed a ring and Vanbruun delivered it within a week. Moa Jakobsson was very professional and immensely helpful. The ring itself is also perfect. Just what I needed.
8 March 2026
Unprompted review
Reply from VANBRUUN - STOCKHOLM
Thank you so much for your wonderful review. We're thrilled to hear that you received the ring so quickly and that Moa was able to assist you in such a professional and helpful way. We're also delighted that the ring is exactly what you needed.
Kind regards,
Victor Halvarsson
CEO/Founder, VANBRUUN
Hanna gave a 5star service with…
Hanna gave a 5star service with assistance to find the perfect ring to purchase. I will definitely return in the future and seek Hanna’s or one of her colleagues very professional service.
15 March 2026
Unprompted review
Reply from VANBRUUN - STOCKHOLM
Thank you very much for your wonderful review. We are thrilled to hear that Hanna was able to provide you with such excellent service and help you find the perfect ring. We truly appreciate your trust and look forward to welcoming you back in the future.
Kind regards,
Victor Halvarsson
CEO/Founder, VANBRUUN
Stockholm - Moa
I visited the Stockholm showroom yesterday, without an appointment booked. Moa greeted me, and immediately she has been very kind and supportive. She has an amazing customer orientated mindset, and with her honest advices she made the journey in the showroom very pleasant. Thank you for the great service!
11 March 2026
Unprompted review
Reply from VANBRUUN - STOCKHOLM
Thank you very much for your thoughtful review.
We are truly pleased to hear that we were able to deliver the ring so quickly and that Moa was able to assist you professionally. It's wonderful to know that the ring is exactly what you needed.
Kind regards,
Victor Halvarsson
CEO/Founder, VANBRUUN
Impeccable service with a truly premium…
Impeccable service with a truly premium feel, both in the boutique and in the products.
The atmosphere is laid-back yet unmistakably professional.
8 February 2026
Unprompted review
Reply from VANBRUUN - STOCKHOLM
Thank you sincerely for your beautiful words.
We are delighted to hear that you experienced both our boutique and our pieces as truly premium. Creating an atmosphere that feels relaxed yet distinctly professional is exactly what we strive for, so your feedback means a great deal to us.
Sincerely,
Victor Halvarsson
CEO & Founder, VANBRUUN
So helpful and responsive in after sale…
So helpful and responsive in after sale service 🙏
4 February 2026
Unprompted review
Reply from VANBRUUN - STOCKHOLM
Thank you so much for your kind words.
We are truly happy to hear that you felt well taken care of in our after sale service. You are always welcome to reach out if there is anything more we can assist you with.
Sincerely,
Victor Halvarsson CEO & Founder, VANBRUUN
Very helpful and knowledgeable
Very helpful and knowledgeable, recommend!
29 January 2026
Unprompted review
Reply from VANBRUUN - STOCKHOLM
Thank you so much for your wonderful feedback!
We’re thrilled to hear that you had a great experience with us. It’s always a pleasure to assist and provide helpful guidance.
Best regards,
Victor Halvarsson
CEO/Founder VANBRUUN
A Wonderful Experience
Cornelia helped us find the perfect engagement ring and the whole experience was excellent. She was very professional, knowledgeable, and made the process feel easy and smooth
24 January 2026
Unprompted review
Reply from VANBRUUN - STOCKHOLM
Thank you so much for your lovely review!
We’re thrilled to hear that Cornelia could help you find the perfect engagement ring and that the entire experience felt smooth and enjoyable.
Best regards,
Victor Halvarsson CEO & Founder, VANBRUUN
Very nice experience at Vanbruun
We really enjoyed our last visit to VANBRUUN with the support of Erica. She is very kind and helpful. The whole experience was delightful !!
30 November 2025
Unprompted review
Reply from VANBRUUN - STOCKHOLM
Thank you for taking the time to share your experience with us!
We’re delighted to hear that Erica made your visit so enjoyable and that her kindness and helpfulness contributed to such a good experience.
Kind regards,
Victor Halvarsson CEO/Founder, VANBRUUN
Great customer service
A guy named Walter helped me. Great customer service. From start to finish.
25 November 2025
Unprompted review
Reply from VANBRUUN - STOCKHOLM
Thank you for kind feedback!
We’re delighted to hear that Walter provided you with excellent service throughout your entire experience. It’s wonderful to know that you felt well taken care of from start to finish.
Kind regards,
Victor Halvarsson CEO/Founder, VANBRUUN
Super helpful and all around amazing experience
My partner and I were shopping for both our engagement and wedding rings as we have a very last minute ceremony booked. Olivia was so helpful from offering lots of options to ensuring our rings arrive in time for our ceremony! We were so happy with our experience at VANBRUUN
23 November 2025
Unprompted review
Reply from VANBRUUN - STOCKHOLM
Thank you for sharing your experience with us!
We’re thrilled to hear that Olivia could assist you so thoroughly and help make your last-minute ring shopping stress-free. It’s wonderful to know that everything went smoothly and that you were happy with both the service and your rings.
Kind regards,
Victor Halvarsson CEO/Founder, VANBRUUN
Service at the store was superb!
Service at the store was superb! Walter Wehtje was very kind and accommodating 10/10 customer service!
27 October 2025
Unprompted review
Reply from VANBRUUN - STOCKHOLM
Thank you for sharing your experience!
We’re thrilled to hear that Walter could provide such kind and accommodating service. We look forward to welcoming you back to our showroom in the future!
Kind regards,
Victor Halvarsson CEO/Founder, VANBRUUN
Kind and trustworthy customer service! Thank you Olivia! :)
I went in to the showroom in Stockholm because I had some problems with my ring that was bought 2 years ago. I met with Olivia H who was so kind and helpful! She not only came with multiple solutions for the next steps we could take but also gave her honest opinion on which options were best for me as the customer not just for Vanbruun as a business. Truly amazing and trustworthy customer service! Thank you Olivia! I will definitely be back to purchase the wedding bands as well. 😊
10 September 2025
Unprompted review
Reply from VANBRUUN - STOCKHOLM
Thank you for taking the time to share your experience!
We’re thrilled to hear that Olivia could provide such kind, helpful, and trustworthy support, guiding you with multiple solutions and honest advice. It means a lot to us that you felt well taken care of. We look forward to welcoming you back for your wedding bands!
Kind regards,
Victor Halvarsson CEO/Founder, VANBRUUN
Klara was very service minded and very…
Klara was very service minded and very helpful, we had a great experience!
Thank you
6 September 2025
Unprompted review
Reply from VANBRUUN - STOCKHOLM
Thank you for sharing your experience!
We’re delighted to hear that Klara could provide helpful service, and that you had such a great experience with us. Your kind words mean a lot!
Kind regards,
Victor Halvarsson CEO/Founder, VANBRUUN
Wedding bands
We were meeting for a consultation of our wedding rings, and it was an altogether excellent experience.
We only have good things to say about our contact there, as Olivia was very positive, helpful, and could answer all of our questions easily.
A very good visit.
28 August 2025
Unprompted review
Reply from VANBRUUN - STOCKHOLM
Thank you very much for your kind review!
We are delighted to hear that your consultation went so well and that Olivia was able to provide positive and helpful guidance while answering all your questions. It means a lot to us that you had such a good experience.
Kind regards,
Victor Halvarsson CEO/Founder, VANBRUUN
Engagement ring
We went for Diamond Ring Consultation with Hanna Appeltofft and she was both professional and patient when helping us to choose the size and the model of the ring
9 August 2025
Unprompted review
Reply from VANBRUUN - STOCKHOLM
Thank you so much for your kind feedback. We’re delighted to hear that Hanna was able to guide you patiently and professionally in choosing the right size and model for your ring. We truly appreciate you sharing your experience with us.
Sincerely,
Victor Halvarsson CEO/founder, VANBRUUN
Hanna took her time and helped us so…
Hanna took her time and helped us so well! We’re so pleased with everything! 5/5 stars ⭐️
8 July 2025
Unprompted review
Reply from VANBRUUN - STOCKHOLM
Thank you so much for your lovely words! We're thrilled to hear that Hanna took such good care of you and that you're happy with the experience.
Sincerely,
Victor Halvarsson CEO/Founder VANBRUUN
Super helpful and great service!
14 June 2025
Unprompted review
Reply from VANBRUUN - STOCKHOLM
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
Looking forward to welcoming you back!
Sincerely,
Victor Halvarsson CEO/Founder VANBRUUN
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