UretVintage.se Reviews 

156
•
TrustScore 3.5 out of 5

3.7

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Company details

  1. Watch Store
  2. also in
  3. Jewelry Store

Written by the company

Hos oss hittar du ett stort utbud av populära pre-owned klockor från världskända märken som Rolex, Omega, Breitling, TAG Heuer, Cartier och många fler. Alla klockor säljs med garanti och vi erbjuder 14 dagars öppet köp. Våra urmakare går igenom och kontrollerar noggrant samtliga klockor innan de skickas till våra kunder, för att garantera att klockan levereras i bästa möjliga skick. Självklart är alla klockor trycktestade och äkthetskontrollerade.


Contact info

3.7

Average

TrustScore 3.5 out of 5

156 reviews

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3.7

All reviews

(156)

32 reviews in the last 12 months

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Rated 1 out of 5 stars

Out of spec and terrible customer service

I bought a Tag Heuer Carrera Heuer 01 that was completely out of the spec (losing 18s per day, spec says up to -5s) and did not match the test results at all (they claimed +3s/day). After complaining they told me to send the watch back for service, which took 3 months, twice the estimate I had been given, without any communication from their side at all. When I finally got my watch back they shipped it in a ziploc bag, which means they didn't return my box and somehow must believe that it's acceptable to ship a watch without ANY sort of protection.

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Good customer service

Good customer service! The delivery was a bit late (not a big issue) however the customer service keeps me in the loop and replying whenever I reached out.

22 October 2025
UretVintage.se logo

Reply from UretVintage.se

Thank you very much for your review! Have a nice day!

Rated 1 out of 5 stars

Dishonest Stock Claims, Endless Delays, and Poor Service

I have now tried three times since July to order an Omega Speedmaster from Uret. Each time the watch was advertised as “in stock” with 1–2 day delivery. Each time, after placing the order, I was told it had to be sourced externally with no guaranteed delivery date.

• First order (July): delayed over 18 days, cancelled.
• Second order (August): again “in stock” but unavailable.
• Third order (September): forced to choose an older, more expensive model. Credit check performed twice. Order still pending weeks later.

This is not how a professional e‑commerce business should operate. Their supply chain is broken, their customer service vague, and their stock listings misleading.

Uret may have attractive prices, but the reality is endless waiting, false promises, and frustration. If they were honest about their business model — sourcing watches after orders are placed — customers could make an informed choice. Instead, they mislead buyers with false “in stock” claims.

Avoid unless you enjoy disappointment.

24 September 2025
Unprompted review
UretVintage.se logo

Reply from UretVintage.se

Hello! Thanks for your feedback! We of course want you to be a happy customer with us. As I can not see your order number I can not look into your matter. Please get back to us with a order nr to support@uretvintage.se and we will help you forward. Have a great day! Hanna Support Agent

Rated 5 out of 5 stars

Satisfied return customer

It was my 2nd time shopping here for a well described product. The delivery was sadly dragged for longer than expected, but the quality of the product remains high, just like the 1st time. I also got good response from the customer service Sarah (not everyone is as understanding as she is, though) when I reached out, so I will keep myself a return customer in the future, and fully support this store.

9 July 2025
Unprompted review
UretVintage.se logo

Reply from UretVintage.se

Hi! Thank you very much for your nice review! Have a wonderful day!

Rated 1 out of 5 stars

Pretty lousy customer service

Pretty lousy customer service. Purchased a pre owned Omega that began having issues within the first week. Sent the product back for service, now the problem has began happening again. Contacted them saying I found it unacceptable and wished to return it in exchange for credit for a different model. They told me no, but you can sell it back to us. Probably won't be using this company again.

Update now I received a reply from them saying that they are not interested in purchasing this model back from me. Wow, what a great experience.

22 May 2025
UretVintage.se logo

Reply from UretVintage.se

Hello Nils, thanks for your review! In the month of March we had your watch at our service department. The model worked well when we had the model tested at our service department, therefor we sent the model back to you. We did extensive tests at our service department and would not have sent the watch back to you if the model didn't work well at our place. The model had a time deviation of a couple of seconds per day which is in the normal range. We can not change this model to another or give you a refund if the model is working well and is in used condition. We hope that you can sell this model at another place if you do not wish to keep it. If you have more questions concerning this matter please contact our customer support. We are happy to help you forward. Have a great day! Maria Support Agent

Rated 5 out of 5 stars

Worth the wait

Long delivery time but I surmise this is because of their QC procedures. Once my package arrived it was so solidly wrapped I thought they had sent me a bowling ball. Quality of watch as, or even slightly better than expected. Recommended but only for the patient customer.

30 July 2023
Unprompted review
Rated 1 out of 5 stars

My order disappeared..

Ordered a used watch which after 5 emails, 3 phone calls and 1.5 months later "disappeared" in transport.

When I asked for a similar watch for the same price, they could no longer offer this.

In addition, the exact same pictures were used for another watch 2 days after my order as the pictures of the watch I originally ordered.

25 December 2022
Unprompted review
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