United Carpets & Beds - Mansfield Reviews 245

TrustScore 4.5 out of 5

4.6

Old Mill Lane, NG19 9AJ Mansfield, GB


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See what reviewers are saying

Rated 5 out of 5 stars

My place of choice because the staff are brilliant so helpful with great advice so much choice colours sizes. I will always use this company service from staff is excellent 👌 vast choices of quality... See more

Company replied

Rated 5 out of 5 stars

United carpets mansfield old mill Lane like tina turner always sings ...... Yr simply the BRST im giving a big shout out to shaun top legend thankyou sooo much for yr help and customer service lovely... See more

Company replied

Rated 5 out of 5 stars

From start to finish the buying experience was great. In the store the sales team were attentive, they listened and helped me without pressure to make my decision. The man who came to measure took tim... See more

Company replied

Rated 5 out of 5 stars

I visited United Carpets and Beds recently and had a brilliant experience. The store has a fantastic range of quality items to suit every budget, and the prices are very competitive. A specia... See more

Company replied


Company details

  1. Carpet Store
  2. Bedroom Furniture Store
  3. Flooring Store
  4. Furniture Store
  5. Living Room Furniture Store
  6. Mattress Store

Written by the company

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

Written by the company

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

Contact info

  • Old Mill Lane, NG19 9AJ, Mansfield, United Kingdom

  • 01623 428481

4.6

Excellent

TrustScore 4.5 out of 5

245 reviews

5-star
4-star
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1-star

No history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Great choice

About to move into our new home and after numerous recommendations from friends i went into the store and was amazed by all the choice and quality..
Thankyou to Sean and the team for helping me choose the the right Carpets and Laminate with a quick installation by very good fitters.
Would definitely recommend

29 May 2026
Unprompted review
Rated 5 out of 5 stars

I had my lounge and passageway recently…

I had my lounge and passageway recently carpeted and couldn't be happier, the guys arrived when they said they would and immediately went to work, I struggle with my knees at moment but they told me to sit back and not worry. They were excellent very professional and quality of workmanship 💯 the carpet is amazing like being on a mattress, would Def recommend them to family and friends 😊😊👍

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic products and great service

Fantastic products and great service, again!
Special thanks to Jordan T who helped us with a new mattress. We had no idea what we were after when we walked in and he helped us find the perfect one!
Have done and will continue to recommend.

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Very professional

Very professional

6 May 2026
Unprompted review
United Carpets & Beds - Mansfield logo

Reply from United Carpets & Beds - Mansfield

Hello Richard, thank you for taking the time to leave a review.

We're so pleased that you're happy with the service that you received from our Mansfield store.

Thank you so much for the recommendation. Take care.

Rated 5 out of 5 stars

My place of choice because the staff…

My place of choice because the staff are brilliant so helpful with great advice so much choice colours sizes. I will always use this company service from staff is excellent 👌 vast choices of quality carpets at great prices

13 May 2026
Unprompted review
United Carpets & Beds - Mansfield logo

Reply from United Carpets & Beds - Mansfield

Hi Shaun, thank you for taking the time to leave a review.

We're so pleased that our Mansfield store could meet your expectations and provide you with a brilliant service with a wide range of choice. Its’s great to know the team helped make the process of choosing the right carpet easy and enjoyable for you.

We hope to assist you again in the future. Take care.

Rated 5 out of 5 stars

Absolutely beautiful carpet excellent…

Absolutely beautiful carpet excellent fitting prompt service well done .

15 May 2026
Unprompted review
United Carpets & Beds - Mansfield logo

Reply from United Carpets & Beds - Mansfield

Hello Julie, thank you for taking the time to leave a review.

We're so pleased that you're happy with the service that you received from our Mansfield store.

Thank you so much for the recommendation. Take care.

Rated 5 out of 5 stars

United carpets mansfield old mill Lane …

United carpets mansfield old mill Lane like tina turner always sings ...... Yr simply the BRST im giving a big shout out to shaun top legend thankyou sooo much for yr help and customer service lovely vinyls 10 10 ...michelle

26 May 2026
Unprompted review
United Carpets & Beds - Mansfield logo

Reply from United Carpets & Beds - Mansfield

Hello Michelle, thank you for taking the time to leave a review.

We're so pleased that you're happy with the service that you received from our Mansfield store.

Thank you so much for the recommendation. Take care.

Rated 5 out of 5 stars

Had a great experience buying carpet…

Had a great experience buying carpet from Simon Trolley. The service was so good that I went back again the following year to buy carpet for another room. Great quality, helpful advice, and a smooth experience both times. Highly recommend!

31 May 2025
Unprompted review
United Carpets & Beds - Mansfield logo

Reply from United Carpets & Beds - Mansfield

Hello Lewis, thank you for taking the time to leave a review.

We're so pleased that you're happy with the service that you recieved from our Mansfield store.

Thank you so much for the recommendation. Take care.

Rated 5 out of 5 stars

Great service and particularly good…

Great service and particularly good assistance from Simon Trolley.

22 May 2026
Unprompted review
United Carpets & Beds - Mansfield logo

Reply from United Carpets & Beds - Mansfield

Hello Steve, thank you for taking the time to leave a review.

We're so pleased that you're happy with the service that you recieved from our Mansfield store.

Thank you so much for the recommendation. Take care.

Rated 5 out of 5 stars

Fantastic service from start to finish…

Fantastic service from start to finish shop assistant Ian very helpful

20 May 2026
Unprompted review
United Carpets & Beds - Mansfield logo

Reply from United Carpets & Beds - Mansfield

Hi Selena, thank you so much for taking the time to leave a review.

Its great to hear that our Mansfield store was able to meet your expectations and provide you with a fantastic service from start to finish.

We hope to assist you again in the future. Take care.

Rated 5 out of 5 stars

I've used this company for few…

I've used this company for few properties, quality and service is very good, Simon done my house and knows his stuff, will always pop and see him, thanks again

25 April 2026
Unprompted review
United Carpets & Beds - Mansfield logo

Reply from United Carpets & Beds - Mansfield

Hi, thank you for taking the time to leave a review.

We're so pleased that our Mansfield store could meet your expectations and provide you with a 5 star service throughout.

We hope to assist you again in the future. Take care!

Rated 5 out of 5 stars

Been in today 2 lovely men both helped…

Been in today 2 lovely men both helped Simon and Ian help chose a carpet for me as had no clue what I wanted great polite,will shop again there very soon .thank you lads .

24 May 2026
Unprompted review
United Carpets & Beds - Mansfield logo

Reply from United Carpets & Beds - Mansfield

Hi Kelly, thank you for taking the time to share how our Mansfield store did.

Its great to hear that Simon and Ian could help you find the right carpet for you and your home.

We look forward to assisting you again in the future. Take care.

Rated 5 out of 5 stars

Brought an electric bed for my auntie…

Brought an electric bed for my auntie if you ever want a bed, ian is your man to see, very clued up and nolageable, thanks again Ian

14 May 2026
Unprompted review
United Carpets & Beds - Mansfield logo

Reply from United Carpets & Beds - Mansfield

Hello, thank you for taking the time to leave a review.

We're so pleased that you're happy with the service that you recieved from our Mansfield store.

Thank you so much for the recommendation. Take care.

Rated 5 out of 5 stars

Thanks Simon.


I visited United Carpets and Beds recently and had a brilliant experience. The store has a fantastic range of quality items to suit every budget, and the prices are very competitive.

A special thank you to Simon, who helped me from start to finish. He was friendly, knowledgeable, and gave honest, helpful advice with absolutely no pressure. He took time to explain all my options, brought out samples, and made sure I was completely happy with my choices. Nothing was too much trouble, and his service was outstanding.

Delivery and fitting went smoothly and on time, and I’m delighted with my new flooring.

Highly recommend United Carpets and Beds – just ask for Simon.

2 May 2026
Unprompted review
United Carpets & Beds - Mansfield logo

Reply from United Carpets & Beds - Mansfield

Hi Simon, thank you so much for your wonderful review and for choosing United Carpets and Beds.

We’re delighted to hear you had such a positive experience and that you’re pleased with your new flooring.

We also appreciate your comments about our delivery and fitting team — it’s great to hear everything went smoothly and on time.

Thank you again for your recommendation and support. We hope to welcome you back again in the future!

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always. Fitter was great too. I tried a different local trader last yr and the result was awful. Ive been using United carpets for many yrs and wou go anyway else. Can't remember exact date. Price good. Staff good. Service good

10 April 2026
Unprompted review
United Carpets & Beds - Mansfield logo

Reply from United Carpets & Beds - Mansfield

Hi Judith, thank you for taking the time to leave a review.

We're so pleased that our Mansfield store could meet your expectations and provide you with an excellent service throughout. Its great to hear that you're happy with the finished results.

We hope to assist you again in the future. Take care!

Rated 5 out of 5 stars

Awesome new floors.

From start to finish the buying experience was great. In the store the sales team were attentive, they listened and helped me without pressure to make my decision. The man who came to measure took time to explain why we needed what we needed to give me the best outcome. The fitters arrived on time, were professional, and did an excellent job.

10 April 2026
Unprompted review
United Carpets & Beds - Mansfield logo

Reply from United Carpets & Beds - Mansfield

Hi, thank you for your lovely review. We’re so pleased to hear you had a great experience from start to finish.

Our team always aims to provide helpful, pressure-free advice, so it’s wonderful to know you felt listened to and supported throughout the process. We’re also glad the measuring visit helped give you confidence in choosing the right products for the best result.

We really appreciate your support and hope you enjoy your new flooring for many years to come.

Rated 5 out of 5 stars

Good job as always

We have like so many in our area I guess, used United for years.
Always do a good job, fairly priced, Gerry (I think) is a smashing chap and gives great advice....always would return to these.

1 May 2026
Unprompted review
United Carpets & Beds - Mansfield logo

Reply from United Carpets & Beds - Mansfield

Hi Mark, thank you so much for taking the time to leave a review.

Its great to hear that our Mansfield store was able to meet your expectations and provide you with a positive service with great advice throughout.

We hope to assist you again in the future. Take care.

Rated 5 out of 5 stars

My customer service experience at…

My customer service experience at United Beds & Carpets in Mansfield has been exceptional. Simon listened to what I wanted and gave me me information and advice on the best carpet and underlay. I am loving my new carpet, thankyou! I would highly recommend buying your carpet from them.

12 May 2026
Unprompted review
United Carpets & Beds - Mansfield logo

Reply from United Carpets & Beds - Mansfield

Hi Jessica, thank you for taking the time to share your experience.

We're pleased to hear that Simon was able to help you find the right carpet & underlay for you and your home. Its great to hear that you're happy with the finished results.

We hope to assist you again in the future. Take care.

Rated 5 out of 5 stars

Had a couple of carpets from here

Had a couple of carpets from here, always fast great service from ordering to fitting. Special mention to young lady Kelly behind the counter who always has a smile on her face and very friendly.

6 March 2026
Unprompted review
United Carpets & Beds - Mansfield logo

Reply from United Carpets & Beds - Mansfield

Hi Dawn, thank you for taking the time to leave a review.

Its a pleasure to hear that our Mansfield store was able to provide you with a great service from start to finish.

Thank you for the recommendation. Take care.

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