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Tenpin - Nottingham Reviews 

199
TrustScore 4.5 out of 5

4.3

Clifton Boulevard, Redfield Way, Nottingham, NG7 2UW Nottingham, GB


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See what reviewers are saying

Rated 2 out of 5 stars

Karaoke choice of songs was very, VERY limited, to the point that, we could only locate maximum 1 out of 5 songs in the system....needs a serious update. Sound quality decent though. The 2 stars... See more

Company replied

Rated 4 out of 5 stars

Great price for two games, due to bogof. Welcoming staff and clean space. Food was basic, portions small, but enjoyable. Pool area tight but played several games without issue. Good evening had by all... See more

Company replied

Rated 5 out of 5 stars

The place feels much more spacious after the renovation. The seating area around each lane is also much cleaner than before, with clean tables and seats. The reception area is much bigger too, which m... See more

Company replied

Rated 5 out of 5 stars

Online Booking easy - family 2Adults2kids (3 games each) fantastic Tuesday offer… Order food and drinks - previously found food to be bit thin and toppings lacking. This visit food was much bet... See more

Company replied


Company details

  1. Bowling Alley
  2. Bar
  3. Escape Room Center
  4. Laser Tag Center
  5. Leisure Centre
  6. Video Arcade

Written by the company

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contact info

  • Clifton Boulevard, Redfield Way, Nottingham, NG7 2UW, Nottingham, United Kingdom

  • 0333 034 6100

4.3

Excellent

TrustScore 4.5 out of 5

199 reviews

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4.3

All reviews

(199)

10,872 reviews in the last 12 months

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Rated 2 out of 5 stars

Karaoke choice of songs was poor. Staff member rude.

Karaoke choice of songs was very, VERY limited, to the point that, we could only locate maximum 1 out of 5 songs in the system....needs a serious update.
Sound quality decent though.

The 2 stars is down to rude behaviour from a gentleman manager on site.
Intentionally argumentative and completely unnecessary, especially as this is supposed to be fun and downtime for paying customers, not a time to have to stand up for oneself due to aggressive actions.

21 August 2026
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Reply from Tenpin - Nottingham

Hello, thank you for taking the time to leave a review of Tenpin Nottingham! We're sorry for any frustration caused at your recent visit with the service and the song choices. We're pleased to hear that the sound quality was up to standard. All feedback is welcome and if you would like to discuss this further please email us at customer.feedback@tenpin.co.uk with the subject 'Review - Nottingham' Best wishes, Jade.

Rated 5 out of 5 stars

Johnboy

Great place fabulous staff all very helpful when needed.
Grandkids loved it.

26 August 2026
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Reply from Tenpin - Nottingham

Hi John
Thank you for your fantastic 5-star review! We are so pleased to hear that you had a great time and that our staff were helpful. It's wonderful to know your grandkids loved it too! We hope to see you all again soon. Best wishes - Clare

Rated 5 out of 5 stars

Very pleased with everything 😊

24 August 2026
Unprompted review
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Reply from Tenpin - Nottingham

Hi Mary
Thank you for taking the time to leave us a wonderful 5-star review! We are so pleased to hear that you were happy with everything during your visit. We hope to see you again very soon! Best wishes - Clare

Rated 5 out of 5 stars

Very pleased with everything

Very pleased with everything

26 August 2026
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Reply from Tenpin - Nottingham

Hello Mary
We're so happy to hear that you were pleased with everything! Thank you for taking the time to share your positive experience. We hope to see you soon. Best wishes - Clare

Rated 5 out of 5 stars

Easy to book on line

Easy to book on line. Check in easy and accessed bowling lane straight away. Easy to set up game. Place was clean and staff polite.

26 August 2026
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Reply from Tenpin - Nottingham

Hi Jackie
Thank you for your wonderful 5-star review! We are so pleased to hear that you found the online booking and check-in process easy, and that you were able to start bowling straight away. It's great to know you appreciated the cleanliness and polite staff. We hope to see you again soon! Best wishes - Clare

Rated 4 out of 5 stars

Great price for two games

Great price for two games, due to bogof. Welcoming staff and clean space. Food was basic, portions small, but enjoyable. Pool area tight but played several games without issue. Good evening had by all.

26 August 2026
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Reply from Tenpin - Nottingham

Hello
Thank you for your 4-star review! We're so pleased to hear you enjoyed the value of our offer, the welcoming staff, and the clean environment. We appreciate your feedback regarding the food portions and the pool area, and we're glad you had a good evening overall. We hope to see you again soon! Best wishes - Clare

Rated 4 out of 5 stars

Staff friendly

Staff friendly, helpful & welcoming. Game technology excellent - intuitive to use for a technophobe.
To improve the balls could be cleaner (they felt a bit sticky).

26 August 2026
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Reply from Tenpin - Nottingham

Hi Isabel
Thank you for your 4-star rating! We're so pleased to hear that our staff were friendly and that you found our game technology easy to use. We appreciate your feedback regarding the cleanliness of the balls and will certainly look into this. Best wishes - Clare

Rated 5 out of 5 stars

Kids loved it and the whole of your…

Kids loved it and the whole of your team made the experience well worth the money thank you

20 August 2026
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Reply from Tenpin - Nottingham

Hi Ann,

Thank you for your fantastic 5* review at Tenpin Nottingham! We are delighted that you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph

Rated 4 out of 5 stars

Friendly staff

Staff were really friendly and communication was good, easy to book online. Shoes readily available if needed. Food was a bit slow on arrival, but on the whole a good experience.

20 August 2026
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Reply from Tenpin - Nottingham

Hi Maria, thank you for leaving a 4* review of Tenpin Nottingham! We're pleased to hear that you found our staff so friendly and efficient and that the booking process was nice and simple. We also appreciate your feedback about the wait times for food and we will make sure that the relevant team is made aware for future improvements to be made. Nevertheless, we hope to see you again soon! Best wishes-Leila

Rated 5 out of 5 stars

Bowled over

The lane was ready when we arrived. Plenty of different size bowling balls for our family. No issues.

20 August 2026
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Reply from Tenpin - Nottingham

Hi Phil, thank you for your 5* review of Tenpin Nottingham! It's wonderful to hear that your lane was available straight away and that you found a wide selection of bowling balls. No issues is a win for us! We look forward to welcoming you back again soon! Best wishes-Leila

Rated 5 out of 5 stars

Hubby and I took two grandchildren aged…

Hubby and I took two grandchildren aged 8 and 10. Had a package with food included. Good fast service, food brought directly to our lane for ease.

Hadn’t been bowling in years. Impressed by all the updates. Fun family afteroon out.

20 August 2026
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Reply from Tenpin - Nottingham

Hi Sandra, thank you for your 5* review of Tenpin Nottingham! It's lovely to hear all the best parts of your recent visit and we're so glad that you had such a great time. We can't wait to welcome you back again shortly! Best wishes-Leila

Rated 2 out of 5 stars

Toilets stink and feel unhygienic

Toilets stink and feel unhygienic

20 August 2026
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Reply from Tenpin - Nottingham

Hi Josh, thank you for leaving a review of Tenpin Nottingham. We are very sorry that the hygiene levels of the toilets were not of an appropriate standard. We will ensure that this is passed across to the relevant team for future improvements to be made. If you would like to discuss this further, please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Nottingham' for somebody to get back to you regarding this. Best wishes-Leila

Rated 1 out of 5 stars

Very expensive and whilst there sae an…

Very expensive and whilst there sae an offer for meals free if you booked 2 games which we did enquired with staff who were very unprofessional and not very helpful just said its not available in school holidays it has ts and cs with it

12 August 2026
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Reply from Tenpin - Nottingham

Hello there, Thank you for taking your time to leave us some feedback from your recent visit to us. We are sorry to hear that your recent visit was not as enjoyable as we would have hoped. If you would like to discuss this further, please do reach out to us via customer.feedback@tenpin.co.uk. Many Thanks - Kimberley

Rated 5 out of 5 stars

Great place to bring the kids

Great place it’s had a renovation so looks so clean and tidy, great service when drinks ordered

12 August 2026
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Reply from Tenpin - Nottingham

Hello, Thank you for taking your time to leave us an incredible 5* review. We are so pleased to hear that you like our recent changes in our Tenpin in Nottingham. We are pleased that you found our customer service excellent too. We do hope to see you again soon. Many Thanks - Kimberley

Rated 5 out of 5 stars

Nice and entertaining place

Nice and entertaining place

12 August 2026
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Reply from Tenpin - Nottingham

Hello Hossam, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear you enjoyed your recent visit to our Tenpin at Nottingham. We do hope to see you again very soon. Many Thanks - Kimberley

Rated 5 out of 5 stars

Friendly and helpful staff

Friendly and helpful staff, easy access, great atmosphere.

17 June 2026
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Reply from Tenpin - Nottingham

Hi John, thank you for the 5* review for Tenpin Nottingham! We're so pleased to hear that you enjoyed the atmosphere and the service from our team. We can't wait to see you again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

Staff were supurb clean surroundings…

Staff were supurb clean surroundings nothing was too much trouble will be back

12 August 2026
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Reply from Tenpin - Nottingham

Hello Mrs Julie Gosling,
Thank you for taking the time to rate Tenpin Nottingham 5 stars. We are so pleased you enjoyed your visit and found our team superb and our surroundings clean. We appreciate your kind words and look forward to welcoming you back again soon! All the best ~ Laura

Rated 5 out of 5 stars

Helpful staff

Helpful staff, easy to use screens. Clean and tidy.

12 August 2026
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Reply from Tenpin - Nottingham

Hello CF,
Thank you for taking the time to rate Tenpin Nottingham 5 stars. We're so glad to hear that you found our team helpful, our screens easy to use, and our venue clean and tidy. We hope to see you again soon! All the best ~ Laura

Rated 5 out of 5 stars

Excellent

Came on a Tuesday to do an escape room and bowling. Excellent service from Oliver our escape room host he explained everything clearly. Had a bite to eat after food was what you would expect for fast food ,staff were friendly and helpful. Bowling lanes and balls all in good order. Finished the day with a trip in tve arcade which had a good range of games, you bought a game card to use and loaded it with as much as you want to spend this was transffered into credits to spend on games. I thought it was very good value for money. Overall had a fabulous time. Whole family loved it. Would definitely come again

11 August 2026
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Reply from Tenpin - Nottingham

Hello Sarah,
Thank you for taking the time to rate Tenpin Nottingham 5 stars. We're so pleased to hear that you had a fabulous time with your family, enjoying the escape room, bowling, and arcade. We're especially glad that our team provided excellent service. We look forward to welcoming you back again soon! All the best ~ Laura

Rated 5 out of 5 stars

Great place for my nephew and niece to…

Great place for my nephew and niece to play. Did bowling and arcade. The manager was great and moved us from lane 1 when there were works going on just near there and then helped us with the arcade play card too. Very helpful and friendly staff.

12 August 2026
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Reply from Tenpin - Nottingham

Hello Carly,
Thank you for taking the time to rate Tenpin Notthingham 5 stars. We're so happy to hear that your nephew and niece had a great time bowling and in the arcade. It's wonderful to know that our team was able to assist you with the lane change and arcade card, making your visit enjoyable. We appreciate your kind words about our helpful and friendly staff. We hope to see you all again soon! All the best ~ Laura

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