TC Harrison Group Reviews 

12,916
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,352 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, knowledgeable, and professional, often highlighting their non-pushy approach and genuine interest. Many people felt at ease, appreciating the attentive salesmanship and personalized care received throughout their interactions. The service provided is frequently described as excellent, with consumers noting its efficiency, clear explanations, and smooth processes. Reviewers are particularly impressed with proactive communication, including updates and follow-up calls after purchase. Many customers are very satisfied with their new vehicles, finding them to be a perfect fit and easy to use.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff, highlighting their helpfulness, knowledge,... See more

Service

People report positive experiences with service, often highlighting the helpfulness, efficiency, and... See more

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with their new vehicles,... See more

Customer service

Customers had positive experiences with customer service, often describing it as first-class and exceptional,... See more

User experience

Clients share positive opinions on user experience, with many describing the process as smooth, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

An experienced traditional non pushy salesman who felt genuinely interested in helping. Tony Mahan was a pleasure to deal with. Having worked previously in the motor trade myself, he was like a bre... See more

Company replied

Rated 5 out of 5 stars

Good explanation of the car during and after our test drive, and of our options ( re both optional extras and finance options) when we bought one. Also follow up phone calls one week and two weeks aft... See more

Company replied

Rated 5 out of 5 stars

Ethan couldn't have been more helpful. He was attentive without being pushy and very patient with us as we navigated our way around our fist purchase of an electric car. His knowledge enabled us to fe... See more

Company replied

Rated 5 out of 5 stars

The process was efficiently and professionally handled from the start by Matt LeFarge. Dealing with aged EV newbies was sympathetically done, from test drive to handover. Any issues subsequently... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Inspection Station
  5. Motor Vehicle Dealer
  6. Used Car Dealer

Written by the company

TC Harrison Group was founded in 1931 by Thomas 'Cuth' Harrison and has since grown into one of the country's largest family owned dealer groups. With family values and excellent customer service at the heart of our business, we aim to delivery an exceptional experience for each and every visitor. Every year we assist thousands of Ford, Omoda, Jaecoo and KGM owners and new customers in finding, purchasing and maintaining their preferred vehicle. Visit us to choose a brand new or approved used Ford car or commercial vehicle. We can also offer you tailored finance and servicing deals with any model. Throughout your ownership of a TC Harrison supplied vehicle, you'll be supported by our accident repair, maintenance and MOT services, with genuine Ford parts and accessories available to fit your model perfectly. As well as our main Ford dealership at Pride Park in Derby, we have showrooms, parts centres and servicing centres in five other locations. You can contact us in Huntingdon, Spalding, Burton, as well as our multi-franchise site at Peterborough housing Ford, Ford Transit Centre, Omoda and Jaecoo all on one site. You can also visit us at our newly refurbished KGM dealership located in Spalding. TC Harrison is celebrating 95 years in the motoring industry in 2026, and we're continuing to go from strength to strength. Our comprehensive knowledge of vehicle sales, parts and servicing is combined with the warm and friendly service provided by each member of our team.


Contact info

4.8

Excellent

TrustScore 5 out of 5

13K reviews

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Asks customers to review

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Replied to 87% of negative reviews

Typically takes over 1 month to reply

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4.8

All reviews

(12,916)

1,232 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service and attention

We were very pleased with the relaxed but very efficient way Tony Mahan of TC Harrison conducted the sales process. He made sure the second hand car we purchased was in tip top condition before driving it away after the registration and payment process was completed.

25 July 2026
Rated 5 out of 5 stars

Whole experience of buying car.

When looking on the forecourt for a car, one of the salesman Matthew Le Farge introduced himself wasn't pushy at all and just left us to look. Once ready go and find him if we wanted more info etc. Went back the next day and test drove a car decided that was the one and reserved it. When I went back 2 days later decided to take it on another test drive and felt the car wasn't quite right. Then saw another car that was a much better fit, test drove it and said that was the one. Went thru the buying process and completed it. Picked the car up 2 days later. Nothing was to much for Matt very professional and prompt doing everything.

24 July 2026
Rated 5 out of 5 stars

Very happy with all the friendly help &…

Very happy with all the friendly help & advice from Paul at Huntingdon, great communication and led me through the experience with straightforward explanations.
Made all the paperwork easy to understand & deal with.
Happy with the aftersales catch-up to check all was good.

24 July 2026
Rated 5 out of 5 stars

I received excellent service from TC…

I received excellent service from TC Harrison Huntingdon. Thank you to Brian Cookson for all your help and professionalism. I really appreciate the outstanding customer service and would highly recommend TC Harrison Huntingdon.

17 July 2026
Rated 5 out of 5 stars

Great service

After having a bad experience the day before at a different garage T C Harrison made a massive difference to my confidence in buying a used car . From the telephone conversation to check the cars availability to walking into the showroom and being greeted by Ivan was relaxed but professional. Maria who took us to view the car and on the test drive was very informative and made the purchase an easy choice. I would definitely recommend checking them out when looking for a used ford

24 July 2026
Rated 5 out of 5 stars

Great customer experience on a non-Ford transaction

I traded in a Kia EV for a larger Kia EV and even though TCH Burton are a Ford dealership, I was extremely happy with the transaction. I dealt with Reece who was excellent and it was a pleasure to deal with him. All the other staff I interacted with were also very pleasant and helpful and better than a lot of car dealerships where staff often don't even acknowledge you.

23 July 2026
Unprompted review
TC Harrison Group logo

Reply from TC Harrison Group

Thanks for your feedback. We're glad Reece made the process easy and that the team provided a welcoming and helpful experience throughout. Thank you for choosing TC Harrison! 🚗

Rated 5 out of 5 stars

My experience with TCH is excellent.

My experience with TCH is excellent the service and staff are great they never pressure you into to anything they try there hardest to meet your needs. What more can I say I have been getting cars from TCH for a few years now and never had a nasty experience they are alway happy to help can't fault them.

23 July 2026
TC Harrison Group logo

Reply from TC Harrison Group

Thanks for your continued support and kind words. We're delighted to hear you've always had a positive experience with our team. Thank you for choosing TC Harrison! 🚗

Rated 5 out of 5 stars

Really professional

Really professional, knowledgable and helpful.

24 July 2026
TC Harrison Group logo

Reply from TC Harrison Group

Thanks for your feedback. We're glad you found the team professional, knowledgeable and helpful. Thank you for choosing TC Harrison! 🚗

Rated 5 out of 5 stars

Martin Hunt was very helpful and…

Martin Hunt was very helpful and explained everything to us.

23 July 2026
TC Harrison Group logo

Reply from TC Harrison Group

Thanks for your feedback. We're glad Martin was able to help and explain everything clearly. Thank you for choosing TC Harrison!

Rated 5 out of 5 stars

Dan is definitely the man at the Huntingdon branch

Dan who was helping me with a mobility car, was absolutely fantastic! He was very knowledgeable, happy, friendly & kept in touch from the first appointment until I collected the car.
Dan was always at the end of the phone to answer any questions & nothing was too much. I would recommend Dan to anyone looking to buy a car.

23 July 2026
TC Harrison Group logo

Reply from TC Harrison Group

Thanks for your feedback. We're glad Dan was so helpful and supportive throughout your journey. Thank you for choosing TC Harrison!

Rated 5 out of 5 stars

Martyn the Mobility man does it again.

Brilliant service from Martyn your Motability expert. Made the whole process seamless and stress free.

23 July 2026
TC Harrison Group logo

Reply from TC Harrison Group

Thanks for your feedback. We're glad Martyn made the Motability process seamless and stress-free. Thank you for choosing TC Harrison!

Rated 5 out of 5 stars

Sam the sales person was very good at…

Sam the sales person was very good at explaining the process with a honest friendly approach.

16 July 2026
TC Harrison Group logo

Reply from TC Harrison Group

Thanks for your feedback. We're glad Sam's honest and friendly approach made the process clear and straightforward. Thank you for choosing TC Harrison!

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