Taps UK logo
Visit website

Taps UK Reviews 19,118

•
TrustScore 4.5 out of 5

4.6

Kitchen Supply Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 285 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently express high satisfaction with the products, noting their quality and how well they meet expectations. The ordering process is often described as easy and efficient, with many appreciating the quick service from placement to delivery. Reviewers consistently praise the prompt and careful delivery service, highlighting that items arrive well-packaged and in excellent condition. Many also commend the excellent customer service, noting helpful interactions and a willingness to resolve issues efficiently. However, some customers also noted issues with after-sales support, particularly when incorrect parts were supplied, leading to disappointment. A few other people also felt that product descriptions or photos could be misleading, resulting in receiving items that did not match their expectations. There were also occasional concerns about the quality of certain products, such as items breaking down or having fitting problems.

What people talk about most

Product

Reviewers mention positive feedback about product, often highlighting good quality, competitive pricing, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting quick and efficient... See more

Quality

Consumers find quality to be positive, with many reviewers describing products as lovely, well-made, and of... See more

Service

Customers had positive experiences with service, often describing it as great, quick, and efficient, with... See more

Order

People report positive experiences with order, highlighting the ease of the online ordering process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really good choice of products, competitively priced. We bought a Franke 1.5 bowl black sink and Leisure Aquanoomic Aquaform tap. Very happy with both items. Delivery seemed a little slow and I was co... See more

Rated 5 out of 5 stars

Excellent from start of order to delivery, especially at this busy Christmas time of year. Can't thank this company enough for their very swift response to my last minute order. Amazing! Will definite... See more

Rated 5 out of 5 stars

Best price I could find for the tap I wanted. Excellent customer service to deal with an issue that arose (manufacturer's responsibility, not tapsuk) and keep me up to date with progress. Highly recom... See more

Rated 5 out of 5 stars

I was looking for a ceramic worktop top mount sink to replace my aging butler sink. I found this one on TapsUK, seemed just what I needed at a great price. The deal clincher was that they offered... See more

Company details

  1. Kitchen Supply Store

Written by the company

Taps UK kitchen and bathroom items including Franke, Astracast, Smeg, Mira and Europa, we sell a range of products from composite Franke sinks, Franke Taps and Astracast Kitchen taps to Rangemaster stainless steel sinks and Ignace taps. We currently have massive reductions on franke, astracast and europa our offers include fantastic quality products at cheap affordable prices. Taps UK home of all you kitchen and bathroom needs

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

19K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Really good choice of products

Really good choice of products, competitively priced. We bought a Franke 1.5 bowl black sink and Leisure Aquanoomic Aquaform tap. Very happy with both items. Delivery seemed a little slow and I was concerned the items wouldn’t arrive in advance of the plumber coming so I contacted TapsUK and they sorted out the delivery for me. It arrived the day before the plumber came. Excellent service, thank you.

8 December 2025
Rated 4 out of 5 stars

Taps UK great Delivery providers poor

Ordered a sink very last minute as my worktop was due to be installed earlier than anticipated. I ordered on the Tuesday and it arrived on the Thursday. However, not sure who it is down to, I knew I would not be around on the Thursday to receive the delivery, so added 4 addresses of neighbours who would take the delivery in. However when I returned in the evening after a very wet day I found the very large box sitting on my doorstep. It was lucky that I live in an honest area as it was begging to be taken, and the box was soaking wet that it was again lucky that it was a sink inside. I would hope that TapsUk look at their delivery providers.

17 December 2025
Rated 5 out of 5 stars

3 way mixer tap arrived punctually and…

3 way mixer tap arrived punctually and was very well packed to avoid damage. The tap arrived with all the fittings needed to install it which was an unexpected bonus. Coupled with a very competitive price I would highly recommend.

19 November 2025
Rated 5 out of 5 stars

Great experience

We ordered a kitchen bin online. Easy to fined great value and quality. It arrived in few days as was expected. Arrived in excellent condition. The whole experience was great. Reliable service.

28 November 2025
Rated 5 out of 5 stars

The sink with the hole:-)

I was looking for a ceramic worktop top mount sink to replace my aging butler sink.
I found this one on TapsUK, seemed just what I needed at a great price.
The deal clincher was that they offered a tap hole knock out service. Although I am a professional engineer and a keen DIYer of several years experience, I was dreading having to do this (look on YouTube for yourself lol) . The fact I could pay an extra £40 and have it done for me was totally money well spent.
Very happy with my sink, all fitted and plumbed in by myself, would definitely recommend TapsUK

5 November 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look