Superdry US Reviews 

30,518
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Evaluating 479 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently commend the high quality of garments, highlighting their durability and premium feel. Many also appreciate the brand's style and design, finding items that enhance their wardrobe. Delivery is often quick, with several orders arriving much faster than anticipated. However, some customers noted significant issues with customer service, reporting difficulties in getting support or refunds. People also experienced problems with orders, such as receiving incorrect or damaged items, or not getting their full order. Additionally, a few reviewers mentioned inconsistent product sizing and discrepancies between descriptions and actual items.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and sizing. Many customers praise the quality,... See more

Quality

Customers had positive experiences with quality, often praising the high quality of materials and the... See more

Order

People report negative experiences with order, with many customers expressing frustration over not receiving... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many praising fast shipping and timely arrivals,... See more

Customer service

Consumers find customer service to be a source of frustration, often citing the lack of a phone number and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I bought $300 worth of merchandise. I paid for delivery. Some of the items didn't fit, so I had to return them. I had to pay for delivery - and a FedEx bag to send them back properly. I spent an ext... See more

Rated 3 out of 5 stars

Placed a complete order, then resulted to be the uk site. Had to start again on /us added some products to cart, there were different, then you removed as result of out of stock. Ended up buying just... See more

Rated 3 out of 5 stars

here is my honest opinion. you guys make some good stuff, like i wear superdry daily....BUT you have a real problem with sizing like some of your shirts are XL and fit perfect, then ill wear a small i... See more

Rated 3 out of 5 stars

The t-shirts are thinner than the ones I already wear. I ordered these Ts based on the tag number assuming they were the same weight. My old super dry 183g vs 152g is a big difference.



Company details

  1. Beauty & Well-being

Written by the company

Inspired by the spirit of adventure and crafting premium products sustainably, Superdry is an exciting contemporary brand that fuses vintage Americana and Japanese-inspired graphics with a British style. They are characterised by quality fabrics, authentic vintage washes, unique detailing, world-leading hand-drawn graphics and tailored fits. Superdry is built on style and celebrates this through five unique style choices/brands: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X; and the Performance Sport Division. Superdry’s ambition is to become the most sustainable listed fashion brand on the planet by 2030 and, in 2021, won numerous industry accolades including the ‘Positive Change Award’ at the Draper’s Sustainable Fashion Awards.


Contact info

3.4

Average

TrustScore 3.5 out of 5

31K reviews

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3.4

All reviews

(30,518)

480 reviews in the last 12 months

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Rated 3 out of 5 stars

Us site

Placed a complete order, then resulted to be the uk site. Had to start again on /us added some products to cart, there were different, then you removed as result of out of stock. Ended up buying just 1 product

15 July 2026

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