Supadance Reviews 2,313

TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Terrible experience trying to purchase gift vouchers via the website. The moneys been taken, but no email confirmation that the vouchers are on their way. I then get an email that says "Thanks for sto... See more

Company replied

Rated 3 out of 5 stars

LOVE SUPADANCE! I am a loyal fan of these shoes as I've had many pairs over the years. Customer service is extremely poor though, hence the 3 star experience. Have emailed twice and left a voicemail r... See more

Rated 1 out of 5 stars

Very poor customer service. I bought a pair of shoes online and the size was small, I shipped it back to UK from Dubai requesting a bigger size, the package was received by their side. However, no f... See more

Company replied

Rated 1 out of 5 stars

Having bought my dance shoes from Supadance a few years back I was generally happy with the performance of the shoe despite the felt pulling back quite soon after I used them. The shop... See more

Company details

  1. Shoe Store
  2. Dance Store
  3. Leather Goods Store

Information provided by various external sources

We have been manufacturing ballroom & Latin dance shoes for over 50 years, so we do the thinking and you do the dancing.


Contact info

1.8

Poor

TrustScore 2 out of 5

2K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Love my new shoes!

My shoes are exactly what I ordered. They were extra wide and custom made. Feel amazing and look fantastic on the floor. I will only order with Supadance in the future. Thank you!

14 July 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

I ordered some Latin shoes for my daughter which arrived very quickly. Unfortunately they were too small so I had to return and request an exchange. It was a simple process, I completed the return form on the back of the enclosed invoice and put it back in the original bag with the shoes and stuck the returns label on the parcel. I posted them back to Supadance on Monday and the replacement was delivered on Friday. Excellent fast and simple service. Would definitely recommend!!

24 June 2019
Unprompted review
Rated 5 out of 5 stars

My favourite dance shoe supplier.

Ordering was easy. Response was immediate. Delivery was amazing. From England to Canberra in a little over a week.
Thank you Supadance I’ve been wearing yr shoes for 50 years and everything is still amazing.
Wendy
Canberra Australia.

20 June 2019
Unprompted review

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