Booking in was informative about the set up as well as the safety aspect of going in and out of the building. We were then shown the size of storage we originally booked but decided the next size up... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A huge thanks to Ross, Liam & colleagues for delivering first class service storing my belongings. The facilty was immacutely clean. Staff very friendly & welcoming during all interactions. Able to... See more
Company replied
I’ve not used any kind of self storage facility before and I’m amazed by the lovely people who run the Liverpool branch. So helpful - and the free van pick up was a godsend! What else… the place itsel... See more
Company replied
We needed advice on emptying our house after it had been sold before we have decided our next move. The 'when' and 'how large' a unit that could give us some 'breathing space', has been a w... See more
Company replied
Company details
About Store First Self Storage
Written by the company
At Store First, we believe in offering the best value self storage units, which is why we include a free collection service, flexible contracts, and an exclusive 50% discount for the first 12 weeks. Our facilities also provide free Wi-Fi, kitchen areas, boardroom access, and parking, making storage more convenient than ever.
Store First is the UK’s number one choice for self storage units, offering individuals and businesses a secure, modern, and cost-effective storage solution. Whether you’re moving house, renovating, or need extra space for your business, we provide clean, spacious, and easily accessible storage units in a variety of sizes to suit your needs.
Unlike outdated lock-ups and garage spaces, our purpose-built self storage centres are designed for convenience and security. We offer secure 24-hour access, CCTV monitoring, alarms, and fob-entry systems, ensuring your belongings are safe at all times. Plus, every unit comes with a free heavy-duty padlock for added security.
Our friendly, knowledgeable teams are on hand to provide exceptional customer service, and with locations across the UK, Store First delivers hassle-free, all-inclusive self storage tailored to your needs.
Contact info
United Kingdom
- info@storefirst.com
- www.storefirst.com
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Staff very knowledgeable and extremely…
Staff very knowledgeable and extremely helpful. Able to accommodate my storage needs at short notice.
Price very competitive and use of “Pick Up” service is a bonus.
29 October 2026
Very easy to use and extremely good…
Very easy to use and extremely good value for money
28 October 2026
Lewis went above and beyond he is a…
Lewis went above and beyond he is a credit to the company fantastic
29 October 2026
Every thing ran pefectly
Every thing ran pefectly
Staff were brilliant and helpful. Price spot on
29 October 2026
Long term user.
I have had a unit for more than 10 years. The staff always polite and helpful, facilities are clean with the addition of a breakout area it ticks all the boxes
28 October 2026
Michael was very helpful to us and well…
Michael, at Brierfield Northlights, was very helpful to us and well informed; we enjoyed the visit and sorting packaging and storage, very impressive
27 October 2026
Reply from Store First Self Storage
Thank you for the lovely review for our Brierfield Northlight storage - we're glad to hear that Michael has been able to help with your storage needs! Thank you for choosing us.
Very helpful and friendly team who…
Very helpful and friendly team who explained everything and got me set up with my unit ahead of the removals guys bringing my stuff down to the unit
27 October 2026
Reply from Store First Self Storage
Thank you for the 5 stars - we're pleased the team have been very helpful and managed to get you set up quickly!
Reply from Store First Self Storage
Thanks for the review - we're glad you've found us to be good value and appreciated the free pickup service too!
Everything
26 October 2026
Reply from Store First Self Storage
Thank you for the 5 stars for everything!
Reply from Store First Self Storage
Thank you for your review! We’re pleased everything was easy and straightforward, and that you found our team friendly and the units clean. Thanks for choosing Store First!
The staff always help as much as they…
The staff always help as much as they can, communication is clear, and helpful.special mention for Sam , the Manager. We have always used Store First and will continue to do so 5*
25 October 2026
Reply from Store First Self Storage
Thank you for your lovely review and continued loyalty! We’re delighted you find the team helpful and communication clear. We’ll be sure to pass your special thanks on to Sam. It’s a pleasure to have you with us!
Store First Preston
I thoroughly recommend this storage company. They are very trustworthy and helpful. The staff, in particularly Rob was very friendly and attentive.
19 April 2026
Unprompted review
Reply from Store First Self Storage
Thank you for recommending Store First Preston! We’re delighted you felt well looked after, especially by Rob. We’ll be sure to pass your kind words on to him and the team.
Phenomenal value for money
Phenomenal value for money. No issues whatsoever. Streamlined and professional. Can’t say a bad word
5 October 2026
Reply from Store First Self Storage
Thank you for your fantastic review! We’re delighted you found our storage such good value and that everything ran smoothly. We really appreciate your kind words!
Excellent service
Excellent service. This is the second time I have used your Rushden storage and it was so easy to set up thanks to the staff Kyla and Chris.
23 October 2026
Reply from Store First Self Storage
Thank you for choosing Store First Rushden again! We’re delighted Kyla and Chris made everything so easy to set up. We’ll be sure to pass your kind words on to them.
Great prices and very helpful staff
Great prices and very helpful staff, great service all round
23 October 2026
Reply from Store First Self Storage
Thank you for the 5 stars - we're glad you've found the staff helpful and great prices and service! Thanks again for choosing us!
Amazing Staff
Amazing experience! The staff was incredibly helpful, friendly, and professional. They made the entire process smooth and easy. It was a pleasure working with them. Highly recommend!
23 October 2026
Reply from Store First Self Storage
Thank you for your lovely review! We’re delighted our team made the whole process smooth and easy. Your kind words and recommendation mean a lot to us. Thanks for choosing Store First!
The staff were extremely helpful and…
The staff were extremely helpful and accommodating. Fantastic company. Price excellent too!
22 October 2026
Reply from Store First Self Storage
Thank you for your lovely review! We’re delighted our team were so helpful and accommodating, and that you found our storage excellent value. Thanks for choosing Store First!
Great experience and lovely staff
24 September 2026
Reply from Store First Self Storage
Thank you for your lovely review! We’re delighted you had a great experience and felt well looked after by our team.
Reply from Store First Self Storage
Thank you for your kind review! We’re pleased you found our team professional, helpful and friendly. We really appreciate your feedback!
Reply from Store First Self Storage
Thanks for the 5 stars, we're glad you have had great service from the team!
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