Made enquiry into storage was not bombarded by phone calls try to sell. Visited storage week before meet Guy he showed me the room. Came to move in quiet straightforward process. All the extras you ge... See more
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Review summary
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What people talk about most
Reviews shaping this summary
We called in to arrange storage as we’re moving house and needed to sift & store years of accumulated possessions. Meghan at Rochdale was so helpful and reassuring. She talked us through the process &... See more
Company replied
The store facilities are fantastic ,the prices are very reasonable.The free use of the store van reduce costs even further .The poor quality of my previous site are further enhanced with their very... See more
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Driver arrived on time great people at the unit and no issues gave great customer service at all times would highly recommend this depot at freeway Wakefield used before no issues all good thanks to... See more
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Company details
About Store First Self Storage
Written by the company
At Store First, we believe in offering the best value self storage units, which is why we include a free collection service, flexible contracts, and an exclusive 50% discount for the first 12 weeks. Our facilities also provide free Wi-Fi, kitchen areas, boardroom access, and parking, making storage more convenient than ever.
Store First is the UK’s number one choice for self storage units, offering individuals and businesses a secure, modern, and cost-effective storage solution. Whether you’re moving house, renovating, or need extra space for your business, we provide clean, spacious, and easily accessible storage units in a variety of sizes to suit your needs.
Unlike outdated lock-ups and garage spaces, our purpose-built self storage centres are designed for convenience and security. We offer secure 24-hour access, CCTV monitoring, alarms, and fob-entry systems, ensuring your belongings are safe at all times. Plus, every unit comes with a free heavy-duty padlock for added security.
Our friendly, knowledgeable teams are on hand to provide exceptional customer service, and with locations across the UK, Store First delivers hassle-free, all-inclusive self storage tailored to your needs.
Contact info
United Kingdom
- info@storefirst.com
- www.storefirst.com
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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So much easier than anticipated !!
We needed advice on emptying our house after it had been sold before we have decided our next move.
The 'when' and 'how large' a unit that could give us some 'breathing space', has been a worry.
Both Alesha and Joanne friendly, helpful and welcoming , whilst remaining professional and providing all the help we needed, they are a credit to the company.
They both, on different occasions, listened to our concerns and put our minds at rest.
We are now happy to start our next adventure.
Thank you for your patience
10 August 2026
Unprompted review
Easy pleasant transaction
Easy pleasant transaction, company and staff are superb to deal with.
15 May 2026
Reply from Store First Self Storage
Thank you for your fantastic review! We’re delighted to hear that everything was easy and straightforward, and that you had such a positive experience with our team. Your kind words mean a lot to us – thank you for choosing us!
Friendly and helpful members of staff…
Friendly and helpful members of staff who clearly explained everything.
21 July 2026
Reply from Store First Self Storage
Thank you for your lovely review! We’re so pleased to hear that our team were friendly and helpful, and that everything was explained clearly. We really appreciate your kind feedback and thank you for choosing us!
Very good service well done
21 July 2026
Reply from Store First Self Storage
Thank you for your kind review! We’re really pleased to hear you received great service from our team. We truly appreciate your feedback and thank you for choosing us!
Great staff and always accessible for…
Great staff and always accessible for help and advice. Well run and organised Team
9 August 2026
Reply from Store First Self Storage
Thank you for your lovely review! We’re delighted to hear that our team have always been on hand to offer help and advice when needed. It’s great to know you’ve found everything well organised and well managed. We really appreciate your kind words and support!
Absolute brilliant staff at Burnley…
Absolute brilliant staff at Burnley store first.theycare always helpful and go above and beyond
18 July 2026
Reply from Store First Self Storage
Thank you so much for your wonderful review! We’re delighted to hear that our Burnley team are always helpful and continue to go above and beyond. Thank you for choosing us.
Excellent customer service from Lewis
Excellent customer service from Lewis, any question or issue I had he was there to help. His attention to detail keeping the kitchen area clean is first class.
19 July 2026
Reply from Store First Self Storage
Thank you so much for your fantastic review! We’re delighted to hear that Lewis provided such excellent customer service and was always on hand to help with any questions or issues. His attention to detail and pride in keeping everything clean and welcoming is something we really value. We’ll be sure to pass your kind words on to him!
Great staff explained everything we…
Great staff explained everything we needed everything was clean and the price is perfect for the short term we need the storage
8 August 2026
Reply from Store First Self Storage
Thank you for your great review! We’re so pleased to hear our team made everything clear and straightforward for you. It’s wonderful to know you were happy with the cleanliness of our facilities and found our pricing perfect for your short-term storage needs. Thank you for choosing us!
Very high level of service!
A very high level of service from Scott and Claudia on the day of getting many belongings into storage. Very helpful, friendly and went through everything.
A top service, and attention to detail!
5 August 2026
Reply from Store First Self Storage
Thank you so much for your fantastic review! We’re delighted to hear the team provided such a high level of service and made getting your belongings into storage as smooth as possible. We’ll be sure to pass your kind words on to them both. It’s wonderful to know their friendliness, helpfulness and attention to detail made such a positive impression. Thank you for choosing us!
Professional and willingness to help.
The staff are so professional, polite and flexible. Dan came to collect my last pieces of furniture and waiting longer than the allocated hour, while we removed the fridge freezer handles! Thankyou all.
7 August 2026
Reply from Store First Self Storage
Thank you for your lovely review! We’re so pleased to hear you found the team professional, polite and flexible. We’ll be sure to pass your kind words on to Dan – it’s great to hear he went the extra mile to make sure everything was taken care of. Thank you for choosing us and for taking the time to share your experience!
I cannot recommend this storage company too highly
Easy to navigate website , Lovely friendly helpful staff, spotless facilities , excellent prices, super secure site.
6 August 2026
Reply from Store First Self Storage
Thank you so much for your fantastic review! We’re delighted to hear you found everything easy to navigate and that our team made you feel welcome and well looked after. It’s also great to know you’re impressed with the cleanliness, security and value of our facilities. We really appreciate your recommendation and your kind words!
The girl who drove the van and sorted all of the paperwork was absolutely amazing helpful very thorough explained absolutely everything we needed to know about the storage space the environment is pri
Fantastic everybody all the staff were brilliant excellent service well done to you all 5 star company
4 August 2026
Reply from Store First Self Storage
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had such a positive experience. We'll be sure to pass your kind words on to the team, especially to the colleague who helped you with the paperwork and van service. It's wonderful to know she made everything clear and straightforward for you. We truly appreciate your support and look forward to helping you again whenever you need us!
Reply from Store First Self Storage
Thank you for your kind review! We're so pleased to hear you found our team polite, pleasant, and professional. Your feedback means a lot to us, and we really appreciate you taking the time to share your experience. We look forward to welcoming you again in the future!
Very professionally mannered manager
Very professionally mannered manager
Clean dry and open big unit
4 August 2026
Reply from Store First Self Storage
Thank you for the lovely words and 5 stars. We're glad to hear you found the store manager to be professionally mannered and the unit clean, dry and open. Thanks again for choosing us!
Very helpful and polite staff
3 August 2026
Reply from Store First Self Storage
Thank you for the great review - we're pleased to hear the team have been helpful and polite during your storage stay. Thanks again for choosing us!
Reply from Store First Self Storage
Thanks so much for the great review. We're thrilled to hear the team have been able to help with your storage needs and you've found it to be good value. Thanks again for choosing us!
Reply from Store First Self Storage
Thank you for your fantastic review! We're delighted to hear you received amazing service and really appreciate your recommendation. Thanks for choosing Store First, and we look forward to helping you again whenever you need us.
Reply from Store First Self Storage
Thank you for your lovely review! We're so pleased to hear you felt welcome from the moment you arrived and that our team took the time to explain everything clearly. We really appreciate your feedback and look forward to seeing you again soon.
Reply from Store First Self Storage
Thank you for your fantastic review! We're delighted to hear you found our team honest, friendly and helpful, and that you were pleased with the cleanliness of your storage unit. It's great to know you feel you've received superb value for money. We really appreciate your recommendation and look forward to helping you again whenever you need us. Thanks for choosing Store First!
Friendly and helpful staff always…
Friendly and helpful staff always helpful, would recommend. Company have been using Storefirst for over 2 years.
31 July 2026
Unprompted review
Reply from Store First Self Storage
Thank you for your wonderful review and for your continued support over the past two years! We're delighted to hear that our team has consistently been friendly, helpful and able to provide the service you need. Your recommendation means a lot to us, and we look forward to continuing to support your business for many more years to come. Thanks for choosing Store First!
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