We called in to arrange storage as we’re moving house and needed to sift & store years of accumulated possessions. Meghan at Rochdale was so helpful and reassuring. She talked us through the process &... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Sean at Store First has been fantastic. He has guided us through the process of renting a unit seamlessly. He explained everything thoroughly without being overbearing or trying to hard sell anythin... See more
Company replied
Helpful and friendly service. Nothing is ever too much for the staff. I've used storage in several UK locations and this is the best we have come across. Clean and well lit units with excellent secur... See more
Company replied
We have always had a great experience at the Ellesmere Port branch. The staff are very visible, nothing is too much trouble and we always feel it's a friendly place to go to. They have regular deal... See more
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Company details
About Store First Self Storage
Written by the company
At Store First, we believe in offering the best value self storage units, which is why we include a free collection service, flexible contracts, and an exclusive 50% discount for the first 12 weeks. Our facilities also provide free Wi-Fi, kitchen areas, boardroom access, and parking, making storage more convenient than ever.
Store First is the UK’s number one choice for self storage units, offering individuals and businesses a secure, modern, and cost-effective storage solution. Whether you’re moving house, renovating, or need extra space for your business, we provide clean, spacious, and easily accessible storage units in a variety of sizes to suit your needs.
Unlike outdated lock-ups and garage spaces, our purpose-built self storage centres are designed for convenience and security. We offer secure 24-hour access, CCTV monitoring, alarms, and fob-entry systems, ensuring your belongings are safe at all times. Plus, every unit comes with a free heavy-duty padlock for added security.
Our friendly, knowledgeable teams are on hand to provide exceptional customer service, and with locations across the UK, Store First delivers hassle-free, all-inclusive self storage tailored to your needs.
Contact info
United Kingdom
- info@storefirst.com
- www.storefirst.com
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Staff are very knowledgeable
Staff are very knowledgeable, polite & helpful
Great place, access is easy & always places to park.
Great introductory offer too
8 July 2026
Very well run storage and lovely people…
Very well run storage and lovely people who work there, nothing was to much trouble during the stressful house storage.
They were fab
Thank you :)
7 July 2026
Five star service all the way.
Very comprehensive website. Polite, efficient and helpful staff and very good value for money. I am glad that I chose Store First for my storage needs.
7 July 2026
The you gentlemen that organised our…
The you gentlemen that organised our storage was first class and a credit to your business. Extremely polite and helpful and catered for my disability that I never highlighted. Natural customer service.
17 June 2026
Excellent facilities that are very…
Excellent facilities that are very clean. Easy access for unloading and trolleys provided to transport items to lockup. Efficiency friendly staff who were only too willing to help. Great promotional deals available at the moment.
7 July 2026
The boys are genuinely a delight to…
The boys are genuinely a delight to work with. Very efficient and extremely polite. An absolute delight!
6 July 2026
Professional storage staff
Kevin who helped us was extremely professional and knew exactly what we needed. Will continue to use this company when we need to
6 July 2026
Really friendly and helpful
Really friendly and helpful. Good price using current offer and purchased supplies at half price too. Bargain.
4 July 2026
Clear instructions to clean and easy to…
Clear instructions to clean and easy to use system.
Thanks
16 June 2026
Reply from Store First Self Storage
Thank you for your great review! We're pleased to hear you found everything clean, easy to use, and that our team provided clear instructions to get you started. We really appreciate your feedback and are glad you had a positive experience with us at Store First Ellesmere Port!
Reply from Store First Self Storage
Thank you for your fantastic review! We're delighted to hear you found our team so helpful. It's great to know our free pickup van service made moving your larger items that much easier. We really appreciate your feedback and thank you for choosing Store First Ellesmere Port!
Excellent service
Excellent, Friendly, professional and knowledgeable staff who talked through details and reassured. Never done storage before as we have not moved in over 40 years and it was nice to have staff that didn’t mind explaining entry procedures again.
4 July 2026
Reply from Store First Self Storage
Thank you for your wonderful review! We're so pleased to hear our Wakefield team helped make your first storage experience a positive one. Moving after 40 years is a big step, so it's great to know our friendly, professional team could reassure you and take the time to explain everything, even more than once. We really appreciate your kind words and are here if you need anything throughout your stay with us!
Reply from Store First Self Storage
Thank you for the 5 stars for our Blackburn store! We're so pleased to hear you've had a really experience. Thanks again for choosing us.
Fab and clean
Used for 14 weeks due to house move, large unit! Clean and tidy and helpful staff
100% would use again highly recommend
If using leeds one we also used a local man with a van smiths van man super service again
4 July 2026
Unprompted review
Reply from Store First Self Storage
Thank you for your fantastic review! We're delighted to hear our Leeds facility was clean, tidy and met your storage needs during your house move. It's great to know our team were helpful throughout your stay, and we're especially pleased that you'd recommend us and choose us again in the future. We really appreciate your kind words and wish you all the best in your new home!
Reply from Store First Self Storage
Thank you for the great review - we're pleased to know you've had a 5 stars experience with great customer service and the Ellesmere Port team have been efficient and friendly! Thanks again for choosing us!
Very good service
Free van arrived on time for us to load, when arrived at storage depot trolley’s available to take items to the individual very clean and well maintained unit. Pleased with how it all went.
4 July 2026
Reply from Store First Self Storage
Thank you for your wonderful review! We're so pleased to hear everything went smoothly, from our free pickup van arriving on time to the easy move into your storage unit. It's great to know you found the facility clean, well maintained and easy to use with our trolleys on hand. We really appreciate your kind feedback and are delighted you had such a positive experience at Store First Barnsley!
Good customer service
Van provided excellent customer service and on time very well polite
4 July 2026
Reply from Store First Self Storage
Thank you for your kind review! We're delighted to hear you received excellent customer service and that our free pickup van arrived on time. It's great to know our team was polite and helpful throughout your experience. We really appreciate your feedback and thank you for choosing Store First Barnsley!
Helpful and friendly service
Helpful and friendly service. Nothing is ever too much for the staff. I've used storage in several UK locations and this is the best we have come across. Clean and well lit units with excellent secure facilities.
3 July 2026
Reply from Store First Self Storage
Thank you so much for your fantastic review! We're delighted to hear you found our Liverpool team so helpful and friendly, and that nothing was ever too much trouble. It's especially rewarding to know that, having used storage facilities across the UK, you consider us the best you've experienced. We're pleased you found our facility clean, well lit and secure. Your recommendation and kind words mean a great deal to us – thank you for choosing Store First!
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