I'd like to think of myself as a regular at Route One, many colourways now line my staircase, it seems that when I least expect, they come up with the goods and catch my eye, prompt delivery of t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Absolutely in love with these Vans Half-Cabs. Love the purple/green colourway, and the quality is exactly what you'd expect from Steve Cab. They're incredibly comfy and my feet feel snug, support and... See more
I've been ordering from route one for some time now, I cannot recommend them highly enough! From their epic sales to their outstanding customer service, they're always on point! Delivery is quick and... See more
Company replied
Found a unique pair of superstars paid for next day arrived quickly and when sorting an issue regarding delivery (my fault) maddie replied quickly to try and help sort the issue out as best they cou... See more
Company replied
Company details
Written by the company
Since 1989 Route One Skate Shop has served skaters the biggest range of skate clothing & skateboard equipment at the best prices. We stock top skate brands, with skate shoes from Nike SB and New Balance and clothing from Carhartt WIP, Dickies & Butter Goods.
Contact info
Buffer Depot, Badminton Road, Acton Turville, GL9 1HE, Badminton, United Kingdom
- 0800 840 1010
- orders@routeone.co.uk
- www.routeone.co.uk
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Route one are a professional outfit
Route one are a professional outfit. Great site, great products and some great prices.
Fast despatch and delivery (no Evri in sight) 👍😀
19 August 2026
Thank you for an efficient service
Thank you for an efficient service. Goods received assured.
21 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Always fast delivery
Always fast delivery, good stock and all different sizes. My go to store
21 August 2026
Reply from Route One
Hi there,
Thank you for your fantastic feedback! We're really pleased to hear you can always rely on us for fast delivery, a good range of stock and plenty of sizes to choose from.
It means a lot to be your go-to store, and we really appreciate your continued support!
All the best,
Maddi
Route One Customer Care
Reply from Route One
Hi there,
Thank you for your awesome feedback! We're really pleased to hear your order arrived nice and quickly.
We appreciate your support and look forward to seeing you again!
All the best,
Maddi
Route One Customer Care
Reply from Route One
Hi there,
Thank you for your great feedback! We're really pleased to hear your order arrived on time and was exactly as expected.
We really appreciate your recommendation and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Fast deliver and responsive when I sent…
Fast deliver and responsive when I sent my returns back
18 August 2026
Reply from Route One
Hi there,
Thank you for your great feedback! We're really pleased to hear your order arrived quickly and that you received a prompt response when sending your return back to us.
We really appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Reply from Route One
Hi there,
Thank you for your great feedback! We're really pleased to hear your order arrived so quickly.
We really appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Order was not able to be found in stock…
Order was not able to be found in stock after order so offered me a another one nearly twice the price at no extra cost, Will be shopping again!
20 August 2026
Reply from Route One
Hi there,
Thank you so much for your fantastic feedback! We're sorry your original item couldn't be located in stock, but we're delighted our team was able to offer you an alternative and get everything sorted.
It's great to hear you were happy with the solution and will be shopping with us again. We really appreciate your support and look forward to welcoming you back!
All the best,
Maddi
Route One Customer Care
Reply from Route One
Hi there,
Thank you for your great feedback! We're really pleased to hear your order arrived promptly and was exactly as described.
We really appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Great Products at a good price plus…
Great Products at a good price plus next day delivery
18 August 2026
Reply from Route One
Hi there,
Thank you so much for your great feedback! We're delighted to hear you were happy with the products, prices, and speedy next day delivery.
We really appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Reply from Route One
Hi there,
Thank you for your great feedback! We're really pleased to hear your order arrived quickly and that you're happy with the quality of your clothing.
We really appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Reply from Route One
Hi there,
Thank you for your great feedback! We're really pleased to hear you were happy with the price and that your delivery went smoothly.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Reply from Route One
Hi there,
Thank you for your great feedback! We're really pleased to hear you always have a good experience shopping with us.
We really appreciate your continued support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Paying for both delivery and return is…
Paying for both delivery and return is poor. Ill never buy here again
17 August 2026
Reply from Route One
Hi there,
Thank you for taking the time to leave your feedback.
We're sorry to hear that our delivery and returns costs have left you disappointed. We completely understand that having to pay for both can be frustrating, and we appreciate you sharing your thoughts with us.
We'll be sure to pass your feedback on to the relevant team for consideration, as we're always looking at ways we can improve the experience for our customers.
We're sorry to hear this has put you off shopping with us again, and we hope we may have the opportunity to welcome you back in the future.
All the best,
Maddi
Route One Customer Care
Super prompt delivery
Super prompt delivery, amazing discounts in the sale - always a pleasure to deal with!!
19 August 2026
Reply from Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear your order arrived so quickly and that you managed to grab some great bargains in our sale.
It's always a pleasure having you shop with us too! We really appreciate your continued support and hope to see you again soon.
All the best,
Maddi
Route One Customer Care
Reply from Route One
Hi there,
Thank you for your great feedback! We're really pleased to hear you found our service fast and efficient.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Reply from Route One
Hi there,
Thank you for your great feedback! We're really pleased to hear you found your experience with us quick and easy.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
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