The Richer Sounds staff at Weybridge are so helpful. Response to initial email within hours and good communication going forward. They tested my existing AV amp on their TVs and confirmed what I tho... See more
Company replied
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The Richer Sounds staff at Weybridge are so helpful. Response to initial email within hours and good communication going forward. They tested my existing AV amp on their TVs and confirmed what I tho... See more
Company replied
Such helpful advice at the Weybridge store. They were really helpful in guiding us to the best television and wall bracket for our needs. We are delighted with both. Delivery was arranged with ease a... See more
Company replied
Tom set up the television in the showroom for us to check the picture etc. He repackaged it and provided follow up connection advice. Due to a detail in our previous set up another call to Richer Soun... See more
Company replied
I purchased a sound system from the Weybridge store. Great service and the staff knowledge and insights of the various systems available made it easier to make a more informed choice of which system... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
64 Church Street, KT13 8DL, Weybridge, United Kingdom
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Helpful staff. Suggested a great (small) good value TV which works perfectly!

Reply from Richer Sounds - Weybridge
Great experience every time I go to you guys!

Reply from Richer Sounds - Weybridge
Went twice for a demo and it was easy to book and try the equipment I wanted to test. My particular case required near field listening because the speakers would be used on my desk and close to the wall. Hugh set up the equipment to match my restrictions and provided all assistance.
Ended up buying on the second day.
I definitely recommend a demonstration if you're undecided between different options.

Reply from Richer Sounds - Weybridge
Bought a TV which developed a fault. It was replaced quickly without any hassle. Very satisfied with the outcome. Terry and his team in Weybridge gave first class service. Will buy any electrical goods from them in future.

Reply from Richer Sounds - Weybridge
Great service, very easy to deal with, and most of all great price.
I purchased a Phillips ambi light 55 inch Qled tv and got 6 years warranty, instead of 2. Great service next day delivery

Reply from Richer Sounds - Weybridge

Reply from Richer Sounds - Weybridge
Very helpful & knowledgeable staff, who went the extra mile to ensure absolute customer satisfaction.

Reply from Richer Sounds - Weybridge
Thanks to the knowledgeable, friendly and easy to understand Weybridge telesales team. They gave me peace of mind enough to make my purchase online

Reply from Richer Sounds - Weybridge
As always knowledgeable staff, very helpful and patient

Reply from Richer Sounds - Weybridge

Reply from Richer Sounds - Weybridge
As usual I received great guidance and feel that certainly the staff at Weybridge listen and provide the best solution and at the best price. Terry was great as usual... why would I go anywhere else?

Reply from Richer Sounds - Weybridge
Always a great service from knowledgeable people, I went in to enquire about a home cinema surround sound system. They advised me on what to get and would work with the existing things I have . I purchased what I needed.

Reply from Richer Sounds - Weybridge
The product I purchased turned out to be faulty. I did waste time trying to get the device working. When going back to the store the staff were very helpful and apologetic in resolving the issue, offering replacement or refund. Overall a positive experience.
They say the impression is the last one.
First time I shopped at Richer Sounds, although my son has been for a quite few times.
The time I walked in I was very impressed the way everything was displayed. My son and I were greeted by Mr Terry with a smile and courtesy
We found Terry very helpful, caring and understood what we were looking for. His recommendation was very honest and thorough. He didn’t hesitate for a minute when we asked to sample sound bars performance. He made us comfortable and displayed live performance of the sound bar effects.
What really touched us that no time we felt he seemed to be in a rush and left us with total satisfaction.

Reply from Richer Sounds - Weybridge
Excellent advice on the phone and dealt with so professionally at the shop, even the young lad on work experience created a good impression. I continue to recommend you to friends and family since our first purchase some 3 years ago

Reply from Richer Sounds - Weybridge
Exceptional customer service from Jordan at the Weybridge store. He suggested an ex display amp of the model I was looking for, saving me a considerable amount, and had it delivered quickly. Great amp, great price, great service.

Reply from Richer Sounds - Weybridge
Had a slight problem paying for my purchase online, but this was easily rectified over the phone. Collected our new TV 2 days later from our local Richer Sounds.
Very easy purchase with £50 additional discount and a 6 year guarantee. Very happy with the Samsung TV.

Reply from Richer Sounds - Weybridge
I purchased an 'open box' item which I couldn't get to work. The staff at the Weybridge branch were very helpful in checking the device and then ordering a new replacement for me which arrived promptly the next day.

Reply from Richer Sounds - Weybridge
Great service from Terry - good advice and product help when purchasing.

Reply from Richer Sounds - Weybridge
Very professional and polite service from Terry and the team in Weybridge.

Reply from Richer Sounds - Weybridge
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